HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
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Question posted by Anonymous-148507 on January 22nd, 2015
What Does Fax Error 346* Mean?
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Current Answers
Answer #1: Posted by TechSupport101 on January 22nd, 2015 12:10 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,275
Member since:
May 24th, 2013 Points: 12,171,275
Hi. Error Code: 344, 345, 346, 347, 348, 349 ECM, 350 ECM, 351 ECM, 352 ECM, 353 ECM, 354, 355 Definitions
Solutions
- The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
- The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
- The remote user pressed the Stop key while the reception was in progress.
- Under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.
Solutions
- Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
- Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
- Try sending at a lower transmission speed.
Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 6
...Appropriate privileges on the Web.
6 For Scan to Email, Fax to Email
Note: These features are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email address
• Outgoing SMTP...offers innovative, web-enabled solutions that allows you can still set up for your printer means no cut-off text and pictures, and no extra pages with less hassle-and ...
Getting Started Guide - Page 13
... for distinctive ring
Note: If you are using a lower fax speed.
1. Fax Error Correction Mode
1. on the printer's control panel.
Touch Fax Sound Volume. 4. Touch right arrow , and then touch Setup. Touch Fax Setup, and then touch Advanced Fax Setup.
3.
Touch Fax Setup, and then touch Advanced Fax Setup. Note: If you have multiple phone numbers on this...
Getting Started Guide - Page 14
...: To add a pause in the printer. 4.
Proceed to the next Step to fax in Error Correction Mode
For information about the following topics:
• Send a fax using the keypad on the phone that they hear fax tones.
At this section, you will learn how to the printer. See the user guide for more ! Touch...
Getting Started Guide - Page 16
..., whether the printer has an error condition or not.
3. on . Note: You can print several different types of the following:
• Touch Tools.
- Touch right arrow , and then touch Setup.
2. Touch right arrow , and then touch Setup. 2. Touch Clear Fax Log.
16 For
the most recently received fax printed first, and so
more...
Getting Started Guide - Page 21
...
that you might experience problems when sending faxes, receiving faxes, or both. test report to check the status of the printer. Windows Device Manager.
• If the computer cannot...fax setup" on page 9. If prompted, choose your country/region, and then type "fax error codes" in the CD drive, inspect the HP software CD for faxing.
Tip: If you receive a fax communication error ...
Getting Started Guide - Page 22
...voicemail service on the same phone line that you will use for faxing, you can disconnect all the other devices and run the test again. Solve setup problems
English
The printer is having ...phone to the line and listen for a dial tone.
The printer can cause faxing problems. If you hear noise, turn Error Correction Mode (ECM) off the hook. If this phone cord or adapter, the...
User Guide - Page 7
......78 Set the redial options...78 Set the fax speed...79 Set the fax sound volume 79 Fax and digital phone services 80 Fax over Internet Protocol...80 Use reports...81 Print fax confirmation reports 81 Print fax error reports...82 Print and view the fax log 82 Clear the fax log...82 Print the details of the last...
User Guide - Page 9
... Text cannot be edited...113 Error messages appear...114 Scanned image quality is poor 114 Scan defects are apparent 116
Solve fax problems...116 The fax test failed...117
Solve problems...Windows)...133 Solving HP Digital Fax problems 133
Solve memory device problems 135 The printer cannot read the memory device 135 The printer cannot read photos on the memory device 136
Solve wired (Ethernet)...
User Guide - Page 74
..., and then select On or Off. NOTE: If the printer is not able to forward the fax to print error reports for received faxes from those numbers.
70
Fax When the power is restored to the printer, the fax forwarding setting is reduced to a caller ID service through your main tray. Touch (right arrow), and...
User Guide - Page 84
...FoIP). NOTE: You can only send and receive faxes by using a slower fax speed or disabling the fax error-correction mode (ECM). For more information, see Fax over Internet Protocol
You might need to use ...that allows you discuss with the telephone company directly for further assistance.
80
Fax
This means that the printer will be compatible with all digital service lines or providers...
User Guide - Page 85
... or receiving a fax. When you receive a low-ink alert, consider having a replacement cartridge available to print a report only if there is set up the printer to do not need to replace the ink cartridges until prompted to print error reports and confirmation reports automatically for planning purposes only. This means that the printhead...
User Guide - Page 86
....
To include an image of the following steps to print fax error reports automatically 1.
Touch Fax Error Report. 4. On (Fax Send)
Prints whenever a fax error occurs.
Touch (right arrow), and then touch Setup. 2. Touch On (Fax Send) or On (Send and Receive). 4. To set the printer to clear the fax log.
82
Fax
On (Send and Receive)
Prints whenever a transmission...
User Guide - Page 116
....
• Scanner did not scan or text is missing • Text cannot be edited • Error messages appear • Scanned image quality is poor • Scan defects are starting the scan from a...you are apparent
Scanner did nothing • Scan takes too long • Part of inactivity, which means that the scan might be slower.
112 Solve a problem For more quickly. ƕ If you ...
User Guide - Page 128
... DSL modem and completely remove power for a dial tone. For more information, see if another process has caused an error.
If there is an error, the printer cannot send or receive a fax until the error condition is not grounded correctly, it can create noise on and listen to the correct switch type for your...
User Guide - Page 138
...error condition. Error conditions are using Fax to Network Folder, make sure you cannot send or receive faxes. For more information, see the documentation available with HP Digital Fax If the printer has been configured to print incoming faxes but is out of faxes... supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. After the incoming faxes are printed, they...
User Guide - Page 139
... the slots. To enable the correct time to be reported on faxes during Daylight Savings Time, use the EWS to manually change the...memory device operation from a computer, see Memory device specifications. ƕ Some memory devices have the printer serviced. For more than one memory device has...ƕ Open the EWS. An error message should appear on the control-panel display if more information, see...
User Guide - Page 165
... • Copy specifications • Fax specifications • Scan specifications • Web Services and HP website specifications • Environmental specifications • Electrical specifications • Acoustic emission specifications • Memory device specifications
Physical specifications
Printer size (width x height x depth) • HP Officejet Pro 8600: 494 x 300 x 460 mm...
User Guide - Page 173
.... • Ring detect with Error Correction Mode. • 33... Maximum scan size from glass:
HP Officejet Pro 8600: 216 x 297 mm (8.5 x 11.7 inches) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 216 x 356 mm (8.5 ... • Confirmation and activity reports. • CCITT/ITU Group 3 fax with automatic fax/answering machine switching.
Black Color
Photo (dpi)
196 x 203 (8-bit...
User Guide - Page 207
... the box with the printer to connect to answer calls automatically, turn off the Auto Answer setting.
4.
this means you pick up the printer to answer it answers all incoming calls and receives faxes.
If you want the printer to answer calls, automatically or manually: • If you encounter problems setting up...
User Guide - Page 220
...to a distinctive ring service, or to respond in this means you must receive faxes manually; Do not use both voice calls and fax calls at the same phone number you want to purchase...splitter
• If your answering machine can record a voice message. NOTE: You cannot receive faxes automatically if you are using your modem and the printer simultaneously. Since your computer dial-up ...
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