HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
Find answers below for this question about HP Officejet Pro 8600.Need a HP Officejet Pro 8600 manual? We have 3 online manuals for this item!
Question posted by jmbrown4x4 on August 12th, 2013
Hp 8600nwon't Receive Faxes,connects But Receives Fails
I have Comcast with a seperate fax line that comes
thru with my cable line and uses a seperate router.
Current Answers
Answer #1: Posted by RathishC on August 12th, 2013 6:36 PM
RathishC
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Member since:
June 19th, 2012 Points: 2,516,090
Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 5
... the computer where the folder is connected using a USB cable, you scan documents to a computer or attach scans to an email message using Fax to PC or Fax to receive
important faxes from anywhere while working away from the office. For information about finding the computer name, see the user guide.
• The HP software.
On computer running Windows...
Getting Started Guide - Page 17
... FoIP: A low-cost phone service that allows you to send and receive faxes with traditional analog phone services.
For more information, see the user guide. This method is ... compatible with the telephone company directly for use fax
Fax and digital phone services
Many telephone companies provide their line services provided. Note: HP does not guarantee that you discuss with ...
Getting Started Guide - Page 22
... might be causing the fax test to fail. The printer can only receive faxes manually.
• If you have a computer dial-up modem on the same phone line with the printer, check...the same phone line, but cannot receive faxes
• If you are not using a Fax over IP service's support department. Connect the printer to an analog phone line and try to an analog phone line, or you...
Getting Started Guide - Page 23
... icon on page 4.) Or visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions.
23
Solve setup problems
The printer cannot send faxes but can receive faxes
• The printer might encounter when connecting the printer to your wireless network. To...
User Guide - Page 7
... Reprint received faxes from memory 68 Poll to receive a fax...69 Forward faxes to another number 69 Set the paper size for received faxes 70 Set automatic reduction for incoming faxes 70 Block unwanted fax numbers 70 Add numbers to the junk fax list 71 Remove numbers from the junk fax list 71 Print a Junk Fax Report 72 Receive faxes to your computer using HP Digital Fax (Fax...
User Guide - Page 12
... product stewardship program 180 Paper use...180 Plastics...180 Material safety data sheets 180 Recycling program...180 HP inkjet supplies recycling program 180 ...cartridges and printheads 193 HP media...194
C Additional fax setup Set up faxing (parallel phone systems 195 Select the correct fax setup for your home or office 196 Case A: Separate fax line (no voice calls received 198 Case B: ...
User Guide - Page 56
...
The printer can be connected to set up HP Digital Solutions without installing the HP software, you can use the printer's embedded web server. You must be connected either through a wireless connection or using a USB cable, you scan documents to a computer or attach scans to Email are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email...
User Guide - Page 60
... you can configure HP Digital Fax to use either Fax to Network Folder or to use both at least one email address to the Email Address Book. NOTE: Fax to the Email Address Book, complete the following steps: 1. On the Scan tab, click Email Address Book. 3. CAUTION: HP Digital Fax is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Click...
User Guide - Page 73
... button).
Touch Fax Forwarding.
When you use the Poll to Receive feature, the printer calls the designated fax machine and requests the fax from it is polling in order to is a working fax line. A received color fax is able to the printer it .
Touch Fax, and then select Fax Settings or Other Methods. 2. Enter the fax number of the other fax machine. 4. Touch...
User Guide - Page 76
... times.
Only one computer can store digital copies of your computer using an Ethernet cable or a wireless connection, you can use HP Digital Fax (Fax to PC and Fax to Mac) to automatically receive faxes and save faxes directly to the computer. Touch Print Reports, and then touch Junk Fax List. Received faxes are named in the input tray.
The files are saved as...
User Guide - Page 81
... calls that have a specific ring pattern.
If you connect the printer to a line with distinctive ring, have an answering machine on this call, automatically determines the distinctive ring pattern assigned by country/region.) In this service, each number is a voice call and receives the fax.
With this feature, the printer recognizes and records the...
User Guide - Page 84
... faxing. HP printers are designed specifically for use with the telephone company directly for the fax connection. You probably use digital-to the Internet and provides analog phone
ports for the correct setup options based on the printer. If you discuss with traditional analog phone services. However, if you turn off ECM, you cannot send and receive...
User Guide - Page 121
... "Phone Cord Connected to Correct Port on Fax" test failed • The "Using Correct Type of Phone Cord with Fax" test failed • The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed
The "Fax Hardware Test" failed
Solution: • Turn the printer off by pressing the (Power button) located on . If you can send or receive a fax successfully, there might...
User Guide - Page 122
.... • Make sure you use the phone cord that can send or receive a fax successfully, there might not be able to the port labeled 1-LINE on calling for technical support. For more information on Fax" test failed
Solution: Plug the phone cord into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the...
User Guide - Page 126
... your telephone company and have in use the phone cord that carries phone accessories. After you have correctly connected the printer to fail. If the Fax Line Condition test continues to make sure the phone cord is digital, connect a regular analog phone to send or receive faxes. If you cannot send
or receive faxes. The display always shows Phone Off...
User Guide - Page 130
... actions might not have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the printer as described in Case I: Shared voice/fax line with the printer, you have a computer dial-up the printer to receive faxes automatically. Modems that the
Distinctive Ring feature on setting up correctly...
User Guide - Page 132
... machine. • Make sure the printer is set to receive faxes automatically and that came with the recipient's phone line. For more information, see Send a fax using monitor dialing. If the printer detects fax tones, the printer receives the fax. Chapter 9
The printer cannot send faxes, but can also send the fax using monitor dialing. • The number you entered when...
User Guide - Page 200
... ring patterns. • Voice calls: Voice calls are using a computer dial-up modem: ƕ Do you send and receive faxes directly to and from your computer software
applications through a dial-up connection? ƕ Do you send and receive email messages on your computer through a dial-up
connection? ƕ Do you access the Internet from your home...
User Guide - Page 245
...shared with fax (parallel phone systems) 204 shared with fax and answering machine (parallel phone systems) 212 shared with fax and voice line (parallel phone systems) 207 shared with fax and voice...) 200 phone cord connection test, failed 118 phone cord too short 128 phone cord type test, failed 119 poll to receive 69 print last transaction details 83 receive 67 receive, troubleshoot 123, 126...
User Guide - Page 249
... 168 memory card specifications 171 scan specifications 169
telephone line, answer ring pattern 77
telephone wall jack, fax 118 telephone, fax from
receive 67 send 63 temperature specifications 170 tests, fax dial tone, failed 121 failed 117 fax line condition 122 fax phone cord type test
failed 119 hardware, failed 117 port connection, failed 118 setup 218 telephone wall jack 118 text cannot...
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