HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
Find answers below for this question about HP Officejet Pro 8600.Need a HP Officejet Pro 8600 manual? We have 3 online manuals for this item!
Question posted by ricnado on May 10th, 2014
Hp 8600 Printer Troubleshooting Wizard Won't Receive Fax
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Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 4
... computer, make copies, and send and receive faxes. For more information, see "Where's the user guide?" on page 20.
Regulatory and compliance information for this printer (also called "Help"). You can also change settings, print reports, or get help for the printer. on your computer while installing the HP software. For more information about finding...
Getting Started Guide - Page 5
... set up HP Digital Solutions using the HP software provided with business partners as email attachments- For information about finding the user guide, see "Where's the user guide?"
In addition, you can use the printer's embedded web server.
In addition, you can configure specific scan settings for the folder. The printer can receive faxes to your...
Getting Started Guide - Page 6
... Web Services, the printer must have signed up for an account on a computer running Windows, the setup wizard can use Scan to Email and Fax to family activities, news, travel, sports, cooking, photos, and many more. For Scan to Email, Fax to Email
Note: These features are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
•...
Getting Started Guide - Page 10
...printer to have a specific ring pattern. HP recommends that you to answer incoming calls that have several phone numbers on the back of the printer. If you connect the printer to fax calls. When the printer detects the specified ring pattern, it answers the call and receives the fax.../region to connect the
additional devices or services with the
printer is not long enough, purchase...
Getting Started Guide - Page 12
... troubleshooting information, see the user guide.
For more information about using these tools or settings, see "Problems setting up the printer" on how to fix the problem and rerun the test. The printer will
2.
Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Done to Answer setting. Touch Tools, and then touch Run Fax Test.
HP...
Getting Started Guide - Page 17
... such as DSL/ADSL, PBX, or ISDN), you discuss with all digital-to send and receive faxes with your country/region.)
• PBX: A private branch exchange (PBX) phone system
•...all digital environments, or with the telephone company directly for faxing. Note: HP does not guarantee that the printer will be called Fax over Internet Protocol (FoIP). This method is always recommended ...
Getting Started Guide - Page 21
..., go /customercare). The test will fail if the printer is not set up properly for faxing. Perform this test after you might experience problems when sending faxes, receiving faxes, or both.
If you might have not been disabled in the CD drive, inspect the HP software CD for faxing. You can find an explanation of possible problems...
Getting Started Guide - Page 23
... or too soon.
Open HP Utility. (HP Utility is the fax number you are sending to use the keypad on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions.
23 Solve setup problems
The printer cannot send faxes but can receive faxes
• The printer might encounter when connecting the printer to your wireless network...
User Guide - Page 56
... Windows, network addresses are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email address • Outgoing SMTP server information • An active Internet connection
52
HP Digital Solutions You must have the following:
For all HP Digital Solutions • A network connection
The printer can use the printer's embedded web server.
User Guide - Page 60
...folder is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. NOTE: Before you have already added at the same time.
Set up HP Digital Fax With HP Digital Fax, the printer automatically receives faxes and saves them directly to a network folder (Fax to Email). NOTE: Fax to create an email distribution list.
Received faxes are printed instead of being...
User Guide - Page 61
... folder is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
If prompted, enter the PIN. 5. On the Home tab, click Fax to Email is working correctly. For more information, see Embedded web server. After you can use the printer's embedded web server (EWS) to Network Folder 1. Open the HP printer software. 2. Open HP Utility.
For more information...
User Guide - Page 65
... following topics: • Send a fax • Receive a fax • Set up speed-dial entries • Change fax settings • Fax and digital phone services • Fax over Internet Protocol • Use reports
Send a fax
You can also set up the printer correctly for faxing. You can send a black-and-white or color fax. Using the printer control panel, you need printed...
User Guide - Page 71
... Rings to Answer setting to a high number to allow you to receive a manual fax. This is referred to talk or listen for incoming faxes • Block unwanted fax numbers • Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to use Legalsize paper, the printer reduces the fax so that it fits on the paper that the...
User Guide - Page 77
... instructions. Touch (right arrow), and then touch Setup. 2. Follow the onscreen instructions. To modify settings from the printer's control panel 1. To modify settings from the printer's control panel.
For more information, see HP Utility (Mac OS X). 2.
Receive a fax
73 Select the setting that you want to change the following settings:
• View PC hostname: View...
User Guide - Page 82
...pattern is automatically set to the default, which is turned on , the printer redials automatically if the receiving fax machine does not answer. NOTE: If you are using either a PBX ...call the fax number from an external number. Set the redial options If the printer was unable to send a fax because the receiving fax machine did not answer or was busy, the printer attempts to answer fax calls ...
User Guide - Page 120
... substance might be on the scanner glass.
Solve fax problems
This section contains fax setup troubleshooting information for faxing, you can visit the HP online support website at www.hp.com/go/customercare for faxing. If the printer is not set up correctly for the printer. The test fails if the printer is placed correctly. Be sure to fix any...
User Guide - Page 121
... computer cannot receive faxes (Fax to PC and Fax to Mac)
The fax test failed
If you use the supplied phone cord to connect from the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X), make sure it is finished and in the idle state before running the test from the telephone wall jack to the printer, you...
User Guide - Page 138
...; Make sure the folder name uses only the letters or characters supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
For more information, see the documentation available with HP Digital Fax If the printer has been configured to print incoming faxes but is out of faxes archived (which includes a time stamp) might not always reflect the accurate time for...
User Guide - Page 246
... ink levels, check 90 installation
accessories 29 duplexer 29 hardware installation
suggestions 145 HP software installation
suggestions 146 tray 2 30 troubleshooting issues 145 Internet Protocol fax, using 80 IP address checking for printer 145 IP settings 220 ISDN line, set up with fax parallel phone systems 200
J
jams clear 154 media to avoid 21 paper...
User Guide - Page 249
... nothing prints 99 paper-feed problems 107 power 99 print 98 printer status report 147 receive faxes 123, 126 scan 112 scan quality 114 send faxes 123, 125, 128 skewed copies 111 skewed pages 108 tips 98 troubleshooting general network
troubleshooting 136 hardware installation
suggestions 145 HP software installation
suggestions 146 installation issues 145 solve network problems...
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