HP Officejet Pro 8500A Support Question
HP Officejet Pro 8500A Support Question
Find answers below for this question about HP Officejet Pro 8500A - e-All-in-One Printer - A910.Need a HP Officejet Pro 8500A manual? We have 3 online manuals for this item!
Question posted by shgeer on January 26th, 2014
Hp 8500 Wireless Wont Scan To Email
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Related HP Officejet Pro 8500A Manual Pages
Getting Started Guide - Page 8
... and services are available online from thousands of system requirements for this Web site, see www.hp.com/go/ePrintCenter
6 Use the printer
For more . For immediate, high-quality results, print on your business using an Ethernet cable or wireless connection)
• A device that could be sitting next to you can print from the...
Getting Started Guide - Page 10
...LINE port on the back of the printer.
your
devices or services with the printer. connecting and setting up additional
Note: You might need to connect the
printer to other telephone equipment
and you ...cord provided in the box with the printer is provided with the printer, see the boxes in the box with the printer, HP
1. Step 1: Connect the printer to the phone line
Note: If the...
Getting Started Guide - Page 22
...with your
wireless network.
• The security passkey prevents other
people from connecting to www.hp.com/go to your wireless network without your wireless network, you are using a computer running Windows, HP provides a
...or the security passkey since setting up the wireless network. What is the name of your computer or with the printer. While you can sometimes find the network ...
Getting Started Guide - Page 23
... Wizard, see the user guide. Place the HP software CD into the computer.
3. For more information, see "Wireless (802.11) setup problems" on your computer.
Windows
1.
Follow the display instructions to install successfully on page 29. Step 1: Connect the printer to -computer" or an "ad hoc" wireless connection). Note: If you can still connect...
Getting Started Guide - Page 32
... or computer is weak or if there is weak, try moving the printer closer to the wireless router.
Step 4. Run the Wireless Network Test
For wireless networking issues, run the Wireless Network Test from large masonry structures and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can absorb radio waves and lower...
User Guide - Page 9
... see if the firewall software is blocking communication 139 Step 4: Make sure the printer is online and ready 140 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 140 Step 6: Make sure the HP Network Devices Support service is running (Windows only) ...141 Add hardware addresses to...
User Guide - Page 20
... can make copies or select other options. Displays a screen where you can make a scan, or change scan settings.
16
Get started
This is for wireless communication. For more information, see HP ePrint. Chapter 1
Control-panel display icons
Icon
Purpose Shows that a wireless network connection exists. Shows that ePrint is indicated by the number of curved...
User Guide - Page 45
... of a sheet of the HP Officejet Pro 8500A (A910) e-All-in the printer driver. NOTE: The printer driver does not support manual duplexing. NOTE: You can print on both sides (duplexing)
You can perform manual duplexing by using an
Ethernet cable or wireless connection) • A device that has a functioning email capability Follow the instructions on the printer's control panel to enable...
User Guide - Page 51
... Digital Filing does not support Active Directory.
For more information, see Scan an original.
Requirements
47 You can be connected either through a wireless connection or using the HP software provided with the printer.
For Scan to Network Folder, Fax to Network Folder • Appropriate privileges on the network
You must have the following:
For all...
User Guide - Page 52
Chapter 4
For Scan to E-mail, Fax to E-mail Note: If you are using the HP Officejet Pro 8500A (A910a-f), you can open from the HP printer software (Windows) or the HP Utility (Mac OS X). For more information about using the EWS, see Finding the printer model number. • A valid email address • Outgoing SMTP server information • An active Internet connection...
User Guide - Page 56
... finished checkbox is available for receiving black-and-white faxes only. To find your model number, see HP Utility (Mac OS X). 2. Click Additional Settings. On the Scan tab, click E-mail Options. 3.
Color faxes are using the HP Officejet Pro 8500A (A910a-f), you are printed instead of the Digital Fax Setup Wizard. Chapter 4
Step 3: Configure other e-mail...
User Guide - Page 58
...printer model number.
54
HP Digital Solutions To find your model number, see when new faxes arrive. NOTE: If you are using Fax to E-mail and if your inbox, you can only use Scan... to Network Folder and Fax to the designated destination-either the network folder or email address that you have specified:
• If you are using the HP Officejet Pro 8500A (A910a-f), you ...
User Guide - Page 104
... , touch Reports, and then select Print Quality Page. • Embedded Web server: Click the Settings tab, click Device Services in the left pane. • HP Software (Windows): Open the HP software that was included with the printer. Chapter 9
To check printhead health Use one or more of the maintenance functions, or clean or replace...
User Guide - Page 106
...: Click the Settings tab, click Device Services in the left pane, select Clean Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Software (Windows): Open the HP software that was included with the printer.
The cleaning process takes a few minutes. Click Printer Actions, click Maintenance Tasks...
User Guide - Page 107
Make sure there is paper in the printer before you the printer cannot print. Click the Device Services tab, and then click Clean Printheads and follow the onscreen instructions.
• HP Utility (Mac OS X): Click the HP Utility icon in the printer.
• HP Software (Windows): Open the HP software that can be damaged easily. 1. If you receive this...
User Guide - Page 144
...wireless version of the printer is set as you continue to use the printer, your Printers or Printers and Faxes folder. Step 4: Make sure the printer is paused or offline, preventing you from using the printer ...
b. For more information, see if the printer is online and ready If you have difficulties
140 Solve a problem If you have the HP software installed, you are able to access ...
User Guide - Page 145
... Set as the default. 1. Or Click Start, click Control Panel, and then double-click Printers. 2.
b. Step 6: Make sure the HP Network Devices Support service is configured with a checkmark. Scroll down the list of the printer driver that is connected wirelessly: a. If the WAP does not have to periodically perform this still does not work, there...
User Guide - Page 153
... as the hostname, IP address, subnet mask, default gateway, and server.
4. This HP-proprietary TCP/IP port on various TCP/IP systems. NOTE: The LPD functionality can be installed on the printer is the default port for printing. See your wireless network connection, such as the hardware address of LPD that may be...
User Guide - Page 223
...). • Find out the security password or encryption key of the wireless device. The sending device must be on a wireless network
To set up the printer for wireless communication 219
For more information about configuring the printer's firewall settings, see Solve wireless problems. Make sure the printer is "ad hoc." This section contains the following steps: 1.
User Guide - Page 229
... if the computer meets the system requirements. E Printer management tools
This section contains the following topics: • HP printer software (Windows) • HP Utility (Mac OS X) • Embedded Web server
HP printer software (Windows)
The HP software provided with the printer provides maintenance information about the printer.
You can gain access to view status information...
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