HP Officejet Pro 8500A Support Question
HP Officejet Pro 8500A Support Question
Find answers below for this question about HP Officejet Pro 8500A - e-All-in-One Printer - A910.Need a HP Officejet Pro 8500A manual? We have 3 online manuals for this item!
Question posted by anarcacdc0 on October 13th, 2014
Why Does My Hp 8500a Not Auto Answer Faxes
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Current Answers
Related HP Officejet Pro 8500A Manual Pages
Getting Started Guide - Page 11
...have your telephone company assign one phone line. HP recommends that allows you must be available to respond in the box with the printer between the telephone wall jack and the DSL...turn off the Auto Answer feature. When the printer detects the specified ring pattern, it answers the call and receives the fax. After you will use fax 9 When you subscribe to "Step 2: Test fax setup" on...
Getting Started Guide - Page 14
....
2.
Touch Yes to change this setting should use fax
Touch Rings to accept the setting. Touch Done, to Answer.
4. ring service, you want to configure this setting...
...do this call and,
then follow the instructions on the
based on this :
Auto Answer
1. With this feature, the printer
Or
recognizes and records the ring
• Touch...
Getting Started Guide - Page 18
... following topics:
• Reprint received faxes from the printer's control panel, the printer automatically answers incoming calls and receives faxes after you initiate the manual fax before the voicemail picks up and use fax Instead, you must receive make sure the Auto Answer setting is turned off so that you want to receive faxes automatically instead, contact your computer after...
Getting Started Guide - Page 19
...
are speaking with the most recently received fax printed first, and so on their fax machine. received faxes are still connected (called "manual
faxing").
5.
Make sure the printer is connected to the printer).
1. Note: All faxes stored in memory are deleted from a sending fax machine, do the following:
a.
Or turn off the Auto Answer setting so that is turned on...
Getting Started Guide - Page 29
... same
phone line might be causing the fax test to fail. English
The printer can send faxes but cannot receive faxes
• If you are not using a distinctive ring
service, check to make sure that the Distinctive Ring feature on the printer is set to All Rings.
• If Auto Answer is set to Off, or if...
User Guide - Page 21
.... Officejet Pro 8500A (A910a-f only)
Use the printer control panel
17
Displays the status of the Auto Answer function. Touch Auto Answer to turn it on your computer screen. The topic that you select from the Help screen opens a help window on or off. Officejet Pro 8500A (A910a-f only) NOTE: Ink level warnings and indicators provide estimates for generating reports, changing fax...
User Guide - Page 56
... the Setup box. 4. Windows 1. Open the HP printer software. 2. NOTE: After you set up HP Digital Fax, you can use Fax to E-mail). Follow the onscreen instructions. 5. For more information, see Finding the printer model number. On the Scan tab, click E-mail Options. 3.
Open the HP Utility. Received faxes are using the HP Officejet Pro 8500A (A910a-f), you can only use both...
User Guide - Page 57
...After you can only use . 4.
Use Scan to E-mail
NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you have entered the required information, click Save and Test to make sure
the link ...SUBJECT for the e-mail message. 7. On the Home tab, click Fax to use the HP Digital Solutions available with the printer, follow the appropriate instructions.
Load your model number, see Load ...
User Guide - Page 67
.... This is referred to talk or listen for incoming faxes • Block unwanted fax numbers • Receive faxes to your computer (Fax to PC and Fax to the printer (on the paper that the printer does not automatically answer incoming calls. Or, turn off the Auto Answer option, you turn off the Auto Answer setting so that is turned on two pages...
User Guide - Page 76
... started guide that you set up the fax header by using the HP software provided with the printer, use the following steps to change the fax header 1.
To set up, complete the... configure other options for faxing. • Configure the fax header • Set the answer mode (Auto answer) • Set the number of rings before answering • Change the answer ring pattern for distinctive ...
User Guide - Page 77
...maximum number of rings. 5. Enter your fax number, and then touch Done.
Touch Fax Setup, and then select Basic Fax Setup. 3. The number of rings to answer for the answering machine. To set the answer mode 1. When Auto Answer is assigned a different ring pattern. Set the answer mode (Auto answer)
The answer mode determines whether the printer answers incoming calls. • Turn on...
User Guide - Page 78
.... NOTE: If you
have multiple numbers on the printer's control panel. Touch Fax Setup, and then select Basic Fax Setup.
74
Fax
The factory-set tone-dialing or pulse-dialing mode. Do not change the answer ring pattern for a fax number. HP recommends that your telephone company to fax calls. NOTE: The pulse-dialing option is All Rings...
User Guide - Page 120
.... The test fails if the printer is reduced The HP software settings might be on my answering machine • The phone cord that the resolution and color settings are having problems sending a manual fax • The printer cannot receive faxes, but can send faxes • The printer cannot send faxes, but can print a fax test report to check the status...
User Guide - Page 129
... use for distinctive ring. • If Auto Answer is set to incoming fax calls. This means that you must receive faxes manually, not automatically. For information on the printer is set to Off, you need to it.
The printer cannot receive faxes, but can send faxes
Solution: • If you are sending a fax manually from your phone directly on...
User Guide - Page 194
...-type phone system, HP recommends you plug in the printer. NOTE: In some important fax settings such as the answer mode and fax header information. NOTE:...devices to the wall jack where you use . In a parallel-type phone system, you are able to connect shared telephone equipment to the telephone wall jack.
After you run these tools through the HP software you installed with the printer...
User Guide - Page 198
... phone cord supplied in the box with the printer, connect one end to the port labeled 1-LINE on the Auto Answer setting. 3. (Optional) Change the Rings to Answer setting to the sending fax machine and receives the fax. When the phone rings, the printer answers automatically after the number of the printer
1 2
1 2 3
3
Telephone wall jack DSL (or ADSL) filter...
User Guide - Page 200
... jack, then connect the other end to the port labeled 1-LINE on the back of the printer
1
2
1
Telephone wall jack
2
Use the phone cord supplied in your home or office.
2. Turn on the Auto Answer setting. 3. Appendix C
Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service...
User Guide - Page 202
... in person to answer calls manually, turn on the Auto Answer setting. • If you must receive faxes manually; Appendix C
3. If you use for your telephone company to subscribe to a distinctive ring service, or to answer calls automatically, it before the printer answers the call , you need to incoming fax calls or the printer cannot receive faxes. this means you...
User Guide - Page 203
... provided for setting up the printer with the printer, connect one end to fax successfully. You must initiate the manual fax before voicemail picks up faxing (parallel phone systems) 199 You cannot use the printer for faxing while you are using your computer dial-up the printer with the printer. Turn off the Auto Answer setting. 3. Case G: Fax line shared with voice...
User Guide - Page 204
... you encounter problems setting up the printer with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the Auto Answer setting. 6. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). 7. Run a fax test. NOTE: You might need to connect the...
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