HP Officejet J6400 Support Question
HP Officejet J6400 Support Question
Find answers below for this question about HP Officejet J6400 - All-in-One Printer.Need a HP Officejet J6400 manual? We have 4 online manuals for this item!
Question posted by charjach on December 13th, 2011
Faxing Issue
In trying to fax, the machine will fax anywhere from 0 to 2 pages and then fails. I have faxed before and no changes were made. I could not find help for this on any troubleshooting suggestions. Help!
Current Answers
Related HP Officejet J6400 Manual Pages
Wireless Getting Started Guide - Page 6
...-One series
HP Officejet J6400 All-in the order listed:
1. NOTE: If your HP Officejet/Officejet Pro device over a network, try the following steps:
Windows Place the Starter CD into the computer and run the Wireless Network Test from the Information and Settings list, and then follow the suggestions provided in the Basic troubleshooting section. Run the...
Wireless Getting Started Guide - Page 7
...
If you have tried the suggestions provided in the Basic troubleshooting section and are still unable to connect your HP Officejet/Officejet Pro device to your computer. Make sure that the computer is blocking communication (page 7)
4. Usually there are on and which wireless network your wireless computer could be connected to . If Built-in Ethernet does...
Wireless Getting Started Guide - Page 9
... the Port description, next to use the device, your network setup was successful. Try using the HP device over the network. If Jobs Stopped appears in the folder for the HP device, right-click the printer icon for additional troubleshooting help .
If you are not being displayed in the Printers or Printers and Faxes folder is running (Windows only)
To...
Wireless Getting Started Guide - Page 10
... device.
2. On the HP device's control
J6400 All-in-One
panel, press the Setup ( )
series
button. From the Information and Settings list, select Network Printer Setup Utility.
3. Open the embedded Web server (EWS). Press Add a Device. 3. NOTE: For Ethernet-enabled HP devices only
1.
HP Officejet
a. Select Tools, select Network Setup, and then select Restore Network Defaults.
9 Change...
Wireless Getting Started Guide - Page 12
...port: 427 • TCP ports: 9220, 9500
HP device status UDP port: 161
Faxing • UDP port: 427 • TCP port: 9220
HP device installation UDP port: 427
Add hardware addresses to a ...firewall configuration. For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is printed on the serial number label (typically located ...
Fax Getting Started Guide - Page 5
... from Solution Center (Windows) or HP Device Manager (Mac OS) at all ring patterns. If your fax.
1. For information on the EWS, see the electronic user guide available on page 5.
2.
NOTE: Your HP Officejet/Officejet Pro device is going to share the phone line with other devices, such as a phone, answering machine, computer/computer modem, or caller ID...
Fax Getting Started Guide - Page 9
....
• Make sure the HP Officejet/Officejet Pro device is set to a greater number of the voice message. related problems for fax calls, you might already have a computer dial-up modem on my See the information about answering machine - You also need to access an outside line by dialing "9," try receiving a fax.
• Record a message that you...
User Guide - Page 9
... document feeder 131 General troubleshooting tips and resources 134 Solve printing problems ...135 The device shuts down unexpectedly 135 Error message appears on control-panel display 136 The device is not responding (nothing prints 136 Device takes a long time to print 136 Blank or partial page printed 137 Something on the page is missing or incorrect...
User Guide - Page 38
... into the device and the second side is dropped onto the output tray. NOTE: The printer driver does not support manual duplexing. On the File menu, click Page Setup. 2. For more information, see Understand specifications for supported media. When printing is complete, the media is printed.
Chapter 3
Change settings (Mac OS)
To change the settings...
User Guide - Page 53
.... You can also send a fax manually from the device control panel. From the device control panel, you can send a fax in Error Correction Mode
Fax
49
This section contains the following topics:
• Send a fax • Receive a fax • Change fax settings • Fax over the Internet • Test fax setup • Use reports • Cancel a fax
Send a fax
You can also set...
User Guide - Page 81
.... • HP Support: Gain access to : • View current device information and print cartridge status • Help troubleshoot problems The self-test diagnostic page also contains a log of recent events. Understand the self-test diagnostic page
77 Select Maintain printer from the HP Device Manager 1. Select the HP device and click the Launch Utility. Understand the self-test...
User Guide - Page 83
... device has a color display: Press the Setup button, select Network, select
View Network Settings, select Print Network Configuration Page, and then press OK. SLP is used . 5.
mDNS: Shows information about the active wireless network connection, such as the IP address, the communication mode, the network name, authentication type, and signal strength. 4. to help troubleshoot...
User Guide - Page 84
... status tool you to set up and manage a wireless connection and to the device. Additional advanced settings are available in the next section.
For more information, see...on and off , and changing the network settings. Chapter 8
Channel range definitions
The following topics:
• Change basic network settings • Change advanced network settings
Change basic network settings
The ...
User Guide - Page 129
... Center, click Settings, point to www.hp.com/support. For more information,
see HP Printer Utility (Mac OS). If the alignment fails again, you have a defective sensor or print cartridge. Click the Device Services tab. 4. Recycle or discard the page. NOTE: If you might have colored paper loaded in the input tray,
and then...
User Guide - Page 140
... that protects a computer from intrusion.
Try to connect the device. Check the device setup For more information, see General troubleshooting tips and resources.
To resolve this, uninstall the software completely, and then reinstall the device software. Re-enable the firewall. Refer to the Help system for the operating system for the device.
For more information, see Uninstall...
User Guide - Page 171
.... HP cannot guarantee the quality of the small pins inside the device. • Make sure that the memory card is fully inserted into the empty slot. Troubleshoot installation issues
If the following topics do not help, see Manage the device and Work with other devices. • Check the memory card slot
◦ Make sure that all...
User Guide - Page 203
...marketing name (HP Officejet J6400 All-in-One series...
For regulatory identification purposes, your dealer or directly with 2.4-GHz wireless LAN devices France For 2.4 GHz Wireless LAN operation of this product certain restrictions apply:...standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP.
For the latest requirements, see http://www.art-telecom.fr...
User Guide - Page 204
...CS-03, Part I, Issue 9, Feb 2005
EU: 1999/519/EC
Supplementary Information:
1. This product is subject to the following two Conditions: (1) This device may not cause harmful ... the product
Product Name: Regulatory Model Number:1) Product Options: Radio Module Number:
HP Officejet J6400 series SNPRC-0701 All RSVLD-0608
conforms to the following Product Specifications and Regulations:
SAFETY...
User Guide - Page 209
... electronic 173 phone support 175 warranty 177 cut-off pages, troubleshoot 138
D
dark images, troubleshoot copies 146 scans 150
darken copies 40 faxes 56
Declaration of Conformity (DOC) 200
default settings copy 37 device control panel 16 driver 33 fax 56 print 33
deleting faxes from memory 59 device control panel
administrator settings 73
copy from 36 faceplate...
User Guide - Page 210
... speed-dial groups, set up 30 test failed 151 test setup 69 troubleshoot 151 voice mail, set up (parallel phone systems) 91 wall jack test, failed 152 Fax Menu button 13 Fax to PC activate 63 modify 63 firewalls, troubleshoot 136 fit to page 39 FoIP 68 fonts supported 184 forwarding faxes 60
G
glass, scanner clean 130 load...
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