HP Officejet J3500 Support Question
HP Officejet J3500 Support Question
Find answers below for this question about HP Officejet J3500 - All-in-One Printer.Need a HP Officejet J3500 manual? We have 2 online manuals for this item!
Question posted by lovelyrose612 on April 28th, 2012
Incoming Fax Doesn't Print...for Model No. Sdgob-0604-03
whenever somebody fax us...the message doesn't print?
whenever somebody calls us...the voice stutters...
Current Answers
Related HP Officejet J3500 Manual Pages
User Guide - Page 7
... mode 63 Set the dial type...64 Set the redial options...64 Set the fax speed...64 Fax over the Internet...65 Test fax setup...65 Use reports...66 Print fax confirmation reports 66 Print fax error reports...67 Print and view the fax log 67 Cancel a fax...68
7 Configure and manage Manage the device...69 Monitor the device...69 Administer the...
User Guide - Page 8
... 71 Open the HP Printer Utility 71 HP Printer Utility panels 72
Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax setup for your home or office 73 Select your fax setup case 75 Case A: Separate fax line (no voice calls received 76 Case B: Set up the device with DSL 77 Case...
User Guide - Page 60
You can receive faxes manually from a phone that the device does not automatically answer incoming calls. 4. Remove any originals from a sending fax machine, do the following: a. When you to the device
NOTE: The HP Officejet J3500 can receive black-and-white faxes only. c.
Set the Rings to Answer setting to a high number to allow you hear fax tones from the document...
User Guide - Page 61
...For a list of unprinted faxes, the device stops answering incoming fax calls. Press Setup. 2.
NOTE: When device memory is low, it overwrites the oldest, printed faxes as there is memory available. (If the memory becomes full, the device stops answering incoming fax calls.) When the error condition is enabled and you receive a fax that prevents the device from memory. Reprint received...
User Guide - Page 63
...-in the input tray when you receive a fax, the fax does not print and an error message appears on the display, or you can select the paper size for the default paper size. NOTE: If the device is loaded in your forwarded faxes. NOTE: You can be printed on ), the device prints the fax. Set the paper size for received...
User Guide - Page 64
..., you can block specific fax numbers so the device does not print faxes received from the control panel 1.
You can turn off , information that the user has not signed up for the Caller ID service with the phone company. This selects Advanced Fax Setup and then selects Automatic Reduction. 3. When an incoming fax call should be blocked. To...
User Guide - Page 66
... fax header
The fax header prints your answering machine to a low number of rings and the device to answer in person to the incoming fax call and the device
62
Fax Set the answer mode (Auto answer)
The answer mode determines whether the device answers incoming calls. • Turn on , the device answers calls automatically. Press Setup. 2.
The device answers all incoming calls and faxes...
User Guide - Page 71
..., you send and receive. Press Setup, press Fax Confirmation, and then press On Fax Send again. Prints whenever a receiving error occurs. Print and view the fax log
The logs list faxes that have been received. For more information, see
Use the HP photo and imaging software. 2. To set the device to send from the control panel and...
User Guide - Page 80
... supplied in this phone line, set up the device as described in the box with computer modem and answering machine
Not applicable. Chapter 7 (continued)
Other equipment/services sharing your fax line
Recommended fax setup for Recommended fax setup for parallel-type phone systems serial-type phone systems
Voice calls and answering machine
(You answered Yes to...
User Guide - Page 85
..., set up the phone before the device answers the call and hear fax tones from a sending fax machine, you will not be able to distinguish between fax and voice calls in this means you also subscribe to a voice mail service through your telephone company to subscribe to a distinctive ring service, or to incoming fax calls. You must be available to respond...
User Guide - Page 86
... modem shares the phone line with voice mail 1.
For example, you have in this line, set up the line. This special phone cord is different from the telephone wall jack to the device, you might not be available to respond in person to incoming fax calls, or the device cannot receive faxes.
NOTE: If you do not...
User Guide - Page 89
... splitter
(also called a coupler), as described below . (A parallel splitter has one phone port, set up the device with computer dial-up modem If you will need to send an e-mail or access the Internet. • Shared voice/fax with computer dial-up modem • Shared voice/fax with computer DSL/ADSL modem
Shared voice/fax with your computer...
User Guide - Page 90
... you must be able to answer faxes manually, you suspect the call is a voice call manually. To set up modem. If you pick up the phone before the device answers the call and hear fax tones from the telephone wall jack and plug it answers all incoming calls and receives faxes. Run a fax test. If your fax.
86
Configure and manage Disconnect...
User Guide - Page 93
... the device, fax tones from a sending fax machine might be recorded on your answering machine does not let you connect an external phone, you can record a voice message. You can use standard phone cords for fax tones. Run a fax test.
Remove the white plug from the phone cords you might not be able to connect both voice calls and fax calls...
User Guide - Page 96
...device monitors the call during this time, "listening" for fax tones. Shared voice/fax line with computer DSL/ADSL modem and answering machine
1
Telephone wall jack
2
Parallel splitter
3
DSL/ADSL filter
4
Phone cord provided with the device... splitter. If incoming fax tones are no fax tones, the device stops monitoring the line and your answering machine can record a voice message. Do not ...
User Guide - Page 97
... your answering machine, and you probably will not be able to the maximum number of the device. Connect the DSL modem to incoming fax calls.
Case K: Shared voice/fax line with the device.
5. NOTE: If you do not connect your answering machine directly to the device, fax tones from the phone cords you might not be able to receive...
User Guide - Page 99
... information on the back of your computer (your computer automatically, turn off the automatic fax reception setting in person to a telephone wall jack.
If your modem software is different from the telephone wall jack and plug it into the port labeled 2-EXT on setting up modem) to incoming fax calls, or the device cannot receive faxes.
User Guide - Page 142
You cannot use the keypad on setting up the device when you have a voice mail service at the same phone number you use for distinctive ring. • If Auto Answer is set to incoming fax calls.
The device cannot receive faxes, but can send faxes
Solution: • If you are not using a serial-type phone system, please connect your...
User Guide - Page 172
...product is SDGOB-0604-03.
The handset ear cap used with phone handset
Warning! The Regulatory Model Number for...it is necessary. Australia wired fax statement
In Australia, the HP device must be connected to Telecommunication ...Officejet J3500 All-in-One series or HP Officejet J3600 All-in a country/region other than where the product was purchased. This equipment is assigned a Regulatory Model...
User Guide - Page 173
... may not cause harmful interference. (2) This device must accept any interference received, including interference that the product: Product Name:
Regulatory Model Number:2) Product Options: Power Adapter(s):
HP Officejet 4300 Series, HP Officejet J3600 Series, HP Officejet J3500 Series, HP Fax 1250
SDGOB-0604-01, SDGOB-0604-02, SDGOB-0604-03 All 0957-2146, 0957-2119
Conforms to ISO/IEC 17050...
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