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HP Officejet 4500 Support Question

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Question posted by billhoffman on March 10th, 2011

Error Codes

i am getting error code 345 & 346  when faxing out?

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Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 9

... 2 DSL/ADSL filter and telephone cord (provided by your DSL/ADSL service provider) 3 Telephone cord provided in person to incoming fax calls, be sure to the 1-LINE port on the printer Fax 9 Because you must be available to respond in the box with distinctive ring, have your telephone company to subscribe to a distinctive...
Getting Started Guide - Page 14

... change any settings, click OK. 6. Choose the printer that has "fax" in the name. 4. The printer begins dialing the fax number and faxing the document. Note: Faxes sent from the printer. Tip: To add a pause in the fax number you sent, try the following for the fax, and then click Send Fax. If you have installed the software using the...
Getting Started Guide - Page 16

... turned off so that is not currently set to use for incoming faxes • Block junk fax numbers The user guide is available on the paper that you have disabled the Automatic Reduction feature, the printer prints the fax on Page 11. Faxes and your telephone company to subscribe to a distinctive ring service or to...
User Guide - Page 16

...Name and Description Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless feature on your computer screen. Back button: Reverts back to the device control panel features. Setup: Presents... Start: Initiates a copy, fax, or scan job. Cancel: Stops a job, exits a menu, or exits settings. 12 Get started Chapter 1 (continued) 4 1-LINE (fax) 5 2-EXT (phone)...error condition.
User Guide - Page 18

...the problem. For more information, see Solve a problem. 14 Get started Chapter 1 To change . 2. NOTE: Use the ...device is ready, not busy, and has no action to turn off the device, and then turn it on again. Warning messages Warning messages inform you of messages just provide information about the product's activity. An example of the device. If the error message shows an error code...
User Guide - Page 43

... following topics: • Send a fax • Receive a fax • Change fax settings • Fax over Internet Protocol (FoIP) • Use reports Send a fax You can send a fax in Error Correction Mode Send a basic fax You can also send a fax manually from the control panel. NOTE: If you can also set up the device properly for faxing. Fax 39 You can easily send...
User Guide - Page 44

...fax manually from the device control panel 1. TIP: To switch between Fax B&W or Fax Color , press the Back button. 40 Fax Press the left arrow or right arrow to select Fax B&W or Fax Color , and then press OK. 3. When you send a fax...useful if you to control the pace of your fax. If the device detects an original loaded in the fax number you are entering, press the * button ...
User Guide - Page 51

... device control panel 1. At the prompt, enter the number of the other fax machine. 5. Polling pass codes are forwarding to receive the fax. Send a test fax to make sure the fax machine is visible on letter, A4, or legal paper only. If you select should match what is set up , it will also print an error report. 5. Faxes...
User Guide - Page 106

... sure the phone cord is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to send or receive faxes. If the Fax Hardware Test continues to fail and you have them check the line. • Try to the port labeled 1-LINE on the back...
User Guide - Page 107

... the other equipment, such as an answering machine. After you plug in the box with the device, run the fax test again to make sure it passes and the device is a two-cord connector that came with the device to connect to the "1-LINE" port 2. After you will not be used the phone cord...
User Guide - Page 108

... your telephone company and have in your telephone wall jack, as the device, might be able to send or receive faxes. If you do not use the supplied phone cord to connect from the... is causing a problem, disconnect everything from the telephone wall jack to the device, you can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try ...
User Guide - Page 109

...dial tone, it might not be able to send or receive faxes. Using the phone cord supplied in the box with the device, run the fax test again to make sure the country/region setting is not ... other end to the port labeled 1-LINE on the back of the device. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone...
User Guide - Page 110

... phone cord that came with the device. Press the Power button to turn on the device. The device is having problems sending and receiving faxes Solution: Make sure the device is off . The device cannot send or receive faxes while it passes and the device is causing the problem. ◦ If the Fax Line Condition Test fails without the...
User Guide - Page 116

...: Different computers are configured for setup, both computers should be switched off . Solution: If the computer receiving faxes is turned off . For information on at all times. Using the phone cord supplied in the device control panel is turned on using the 2-wire phone cord adaptor, see the documentation that the HP...
User Guide - Page 129

... problems. Self-Test Report 1. Event Log: Shows a log of pages printed from the tray. 2. Understand the Printer Status Report and Self-Test Report 125 Try cleaning the cartridges, or replacing the cartridges. 3. Printer Information: Shows device information (such as usage information. When you receive a low-ink alert, consider having a replacement cartridge available to...
User Guide - Page 186

... subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. 182 Additional fax setup Run a fax test. You must be available to respond in person to incoming fax calls or the device cannot receive faxes. this section. To set up the device to answer calls automatically, turn off the Auto Answer setting. 4. If you...
User Guide - Page 198

... monitoring the line and your answering machine will answer after a low number of rings supported by country/region. 9. Case K: Shared voice/fax line with the device, connect one end to the DSL/ADSL filter, then connect the other parts of the home/office sharing the same phone number with a computer DSL/...
User Guide - Page 219

...: When you remove and reinstall the same ink cartridge, the product remembers the alignment values for technical support. If this problem persists, write down the error code provided in the input tray when you align the ink cartridges, the alignment will fail. If you install or replace an ink cartridge. If prompted...
User Guide - Page 221

... be opened 121 envelopes sizes supported 136 tray supporting 137 environmental specifications 141 environmental sustainability program 152 error correction mode 43 error messages device control panel 14 unable to activate TWAIN source 99 error reports, fax 57 error-correction mode, fax 53 event log 125 EWS. See embedded Web server F faded copies 95 faded stripes on copies...
User Guide - Page 222

...clear 127 media to avoid 17 paper 127, 128 junk fax mode 48 K keypad, device control panel locating 12 H hardware, fax setup test 101 header, fax 52 Help button 12 Hewlett-Packard Company notices 3 HP ... nozzle area 91 L language, printer 133 left navigation button 12 light images, troubleshoot copies 95 scans 100 lights, control panel 12 line condition test, fax 105 lines copies, troubleshoot 95 ...

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