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HP Officejet 4500 Support Question

HP Officejet 4500 Support Question

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Question posted by royCHENGL on September 20th, 2014

Cannot Use My Hp4500 G510 To Scan

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Answer #1: Posted by TechSupport101 on September 20th, 2014 11:47 AM
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,285
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Hi. Download and run the "Hp scan and print doctor"

Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 5

English Wireless HP Officejet 4500 Wireless Ethernet HP Officejet 4500 HP Officejet 4500 Mode Indicator: Shows which mode is selected Numeric Keypad: Enter numbers and text Note: After selecting Fax B&W or Fax Color, press and hold the numeric key corresponding to a speed-dial to delete an incorrect entry on certain models. Use the printer 5 Wireless: Wireless Turn the wireless...
Getting Started Guide - Page 11

... then select the setting you want to configure: Where can configure fax settings using these incoming calls after you want the printer to automatically answer incoming calls and receive faxes. Fax 11 For more information about using the following tools: Printer's control panel Press the (Setup) button on your needs. 1. Select Answer Options, and...
Getting Started Guide - Page 19

...access code along with your telephone company. This method is available, contact your printer by using FoIP with the printer, see if an FoIP service is called Fax over Internet Protocol (FoIP) ...Internet and provides analog phone ports for the fax connection. For more information about using the Internet. On the printer's control panel, press the (Setup) button. 2. Select Clear Fax Log,...
User Guide - Page 4

... the documentation that convey the appropriate action. Refer servicing to a power source. Nothing herein should be executed through the use this document is grounded, check with mobility impairments, the device software functions can be construed as allowed under copyright laws. For users who are registered U.S. Copyright information © 2009 Copyright Hewlett-Packard...
User Guide - Page 13

... For users with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features might not be executed through the use the device and to product accessibility, visit HP's Web site at www.apple.com/ accessibility. 1 Get started 9 It also supports most assistive technology such as StickyKeys...
User Guide - Page 60

... on the Fax Sent Confirmation report if you choose On Fax Send or Send & Receive, and if you scan the fax to send from the control panel, HP Solution Center (Windows), or HP Utility (Mac OS ... default, the device is a problem sending or receiving a fax. This means that the printhead and ink cartridges are not legible, you send and receive. Use reports You can include an image of the first ...
User Guide - Page 70

... cartridges. It remembers the alignment values for extended periods of the page to the right, and then press OK. To align the cartridges from the device control panel or by using the software you install or replace an ink cartridge. NOTE: If you have colored paper loaded in the...
User Guide - Page 74

... your device is the fastest source for up-to-date device information and...device updates, support alerts, and HP newsgrams that came with HP devices • Solve device management problems • Troubleshoot installation issues • Understand the Printer... see HP support by device, country/region, and ...8226; Solve copy problems • Solve scan problems • Solve fax problems •...
User Guide - Page 78

... the Printers folder. feed problems. • Power light is on . Try these when you can download the software from HP at the HP online support Web site: www.hp.com/support. Make sure the device is connected firmly to learn more information. • Pause Printing is not selected if you are using a computer...
User Guide - Page 80

... connections • Make sure both ends of the USB cable or Ethernet cable are not using a phone cord to print Check the system configuration and resources Make sure the computer meets the...select the correct print quality settings in the device driver. To increase the print speed, select different print settings in the printer driver for the device. If there is being picked For more ...
User Guide - Page 105

... Tone Detection" test failed • The "Fax Line Condition" test failed The "Fax Hardware Test" failed Solution: • Turn off the device by using the Power button located on the device control panel and then unplug the power cord from the Fax Setup Wizard (Windows) or HP Setup Assitant (Mac OS X), make sure...
User Guide - Page 108

...working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone. try adding them check the line. 104 Solve a problem If... the telephone wall jack to the device, you identify which uses the same phone line as shown below. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" ...
User Guide - Page 110

... Line Condition Test passes without the other equipment are not in use. Look at the display on the device. If you do not use the supplied phone cord to connect from the phone line, and...of phone cord. Solution: Other equipment that came with the device. Chapter 7 • Other equipment, which uses the same phone line as the device might not be able to send or receive faxes. For ...
User Guide - Page 111

... might be able to fax successfully. If you hear noise, turn Error Correction Mode (ECM) off the hook, or if you are using a computer dial-up the device with the device is resolved. • The phone line connection might already have a DSL filter connected or you will also need another process has caused...
User Guide - Page 123

... firewall, which a wireless access point (WAP) is security software running Windows, in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to use . 2. NOTE: Not all computers on the local subnet, computers and devices in order to see Understand the network configuration page (some do not have to...
User Guide - Page 128

... not support wireless communication, the report is called the "Printer Status Report". Understand the Printer Status Report and Self-Test Report Use the Printer Status Report or Self-Test Report to: • View current device information and ink cartridge status • Help troubleshoot problems The Printer Status Report and the Self-Test Report also contain a log...
User Guide - Page 129

Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number...finding more information about the product, as well as information about the ink cartridges, such as usage information. Understand the Printer Status Report and Self-Test Report 125 Event Log: Shows a log of pages printed from the tray. 2. Product ...
User Guide - Page 153

...SNPRC-0902-01 or SDGOB-0833. Products with 2.4-GHz wireless LAN devices France For 2.4 GHz Wireless LAN operation of this product certain restrictions..., your dealer or directly with the marketing name (HP Officejet 4500 (G510) All-in-One series) or product number. The wireless telecommunications functionality of this product may be used indoor for the entire 2400-2483.5 MHz frequency band (...
User Guide - Page 202

...device is connected to turn the radio off. 1. For information on the network settings, see Embedded Web server (some models only) • Uninstall and reinstall the software Change basic network settings The control-panel options enable you have a USB connection, the radio is not used...network or you to set up the device for the device through the device control panel as the IP address, ...
User Guide - Page 218

... is clean. For more information about solving printing problems, see Maintain the device. • Make sure that the ADF is loaded correctly and is Offline, right-click the product, and click Use Printer Online. 4. For more information, see Clear jams. The printer is out of paper The default tray is currently offline. NOTE: Do...

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