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HP Officejet 4500 Support Question

HP Officejet 4500 Support Question

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Question posted by Sherryzandonatti on August 18th, 2012

My Printer Won't Print In Color Or Grayscale When The Original Was In Black

I'm wanting to print a document in color that was originally done in black ink but can't Please help

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Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 4

....com/support). 4 Use the printer OFFICEJET 4500 1. With this guide is installing the HP software. To scan, copy, and send faxes, you install the software). Also, an Adobe Acrobat version of this printer, you can use the control panel to a connected computer, make copiGe5s10 in both black-and-white and color, and send and receive faxes...
User Guide - Page 5

... scanner glass 18 Load an original in the automatic document feeder (ADF 18 Load media...19 Maintain the device...21 Clean the scanner glass...21 Clean the exterior ...22 Clean the automatic document feeder (ADF) (Some models only 22 Turn off the device...24 2 Print Print documents...25 Print documents (Windows 25 Print documents (Mac OS X 26 Print brochures...26 Print brochures (Windows 26...
User Guide - Page 18

.... Press OK to continue printing. While some action must be performed, such as the state of the device changes. An example of... Error messages Error messages communicate that require your device might require that you want to change as adding media or clearing a ...message READY appears if the device is a low ink warning. Press the arrow buttons to turn off the device, and then turn it ...
User Guide - Page 20

... produces documents that are printing. 16 Get started It features ColorLok Technology for easy handling. This film is a high-quality multifunction paper. NOTE: At this paper with 30% recycled fiber. Original HP inks and HP Advanced Photo Paper have a look and feel . This affordable, photo paper dries quickly for less smearing, bolder blacks and vivid colors. Chapter...
User Guide - Page 21

...accept ink well Select print media 17 Original HP inks and HP Advanced Photo Paper have a look and feel comparable to the device specifications. To order HP papers and other printing problems... Your prints have been designed to share. glossy or soft gloss (satin matte). HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray or automatic document feeder (...
User Guide - Page 29

... special and custom-sized paper • Print borderless documents Print documents NOTE: With certain types of print task in the tray. For more information, see Load media. 2. On the File menu in your software application, this button might be called "two-sided printing" or "duplex printing"). Click a type of paper, you want to print to. 4. TIP: You can change...
User Guide - Page 30

... for your software application, choose Print. 4. Click Print to . 4. b. Select the product you are displayed. 6. For more information, see the online help for your software application, click Print. 3. If you want to use is using Mac OS X (v10.5), click the blue disclosure triangle next to the Printer selection to begin printing. 26 Print From the File menu in...
User Guide - Page 35

... of black dots, which might result in a grainy image. NOTE: With certain types of paper, you can print on custom-sized paper. Load paper in the printer driver: a. Select the product you can enable it from the Color pop-up the custom size in the tray. On the Features tab, click Custom in grayscale. If...
User Guide - Page 66

... the initialization process, which prepares the device and cartridges for printing. When you should know the part names and how to handle the ink cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Utility...
User Guide - Page 68

.... 5. Chapter 6 If you , out of its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with ink cartridges Remove the new ink cartridge from the slot on the right. 4. Doing so can result in many countries/ regions...
User Guide - Page 69

... again. 9. NOTE: If you are installing the tri-color ink cartridge, slide it into the left slot. Press OK The HP All-in the input ...ink cartridges, the alignment will fail. Make sure you are installing a black ink cartridge, slide it snaps into the empty cartridge slot. Load unused plain white paper into the right slot. 7. If you have colored paper loaded in -One prints an ink...
User Guide - Page 82

...in order, with HP printers to the application's documentation, or contact the software manufacturer for known software conflicts, refer to help . Solution 2: Check ...ink cartridges. Chapter 7 electromagnetic fields. The device prints half a page, then ejects the paper Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are using a non-HP ink...
User Guide - Page 86

... to double-check cartridge ink levels. If a box is OK. 82 Solve a problem On the product control panel, press (Setup), select Print Report, select Print Quality, and then press OK. 3. Chapter 7 Print Quality Diagnostic Report 1. Black is low - Load regular, white, letter-size or A4 paper 2. Evaluate the Print Quality Diagnostic Report: a Ink level b Color bars c Large-font...
User Guide - Page 87

... or fading. The printer is operating correctly. • The top black bar is printed by the Tri-color Ink Cartridge Ragged or irregularly streaked or faded bars Example of Bad Color Bars: The top bar is ragged on one end. b. Example of Good Color Bars: All bars are printed by the Black Ink Cartridge • The colored bars are solid, sharp...
User Guide - Page 92

... extended period of bad color bars - the printer is operating correctly. • The black bar is printed by the Tri-color Ink Cartridge Ragged or irregularly streaked or faded bars Example of bad black bar - For more information about turning off the product, see Handle the ink cartridges. • Always turn off the device. The black bar is streaked with...
User Guide - Page 95

... used in a dusty environment, a small amount of the device. 7. Gently close the ink cartridge door and plug the power cord into place. 9. Allow the ink cartridges to see streaks and smudges on your printed pages after you have already cleaned the ink cartridges by cleaning around the ink nozzles 91 Make sure you have the following...
User Guide - Page 129

... indicate problems with the ink cartridges. To print the Printer Status Report or Self-Test Report Product control panel: Press Setup, select Print Report, select Printer Status or SelfTest, and then press OK. Understand the Printer Status Report and Self-Test Report 125 You do not need to avoid possible printing delays. Printer Information: Shows device information (such as...
User Guide - Page 136

... HP printing device. Appendix A Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in YYYY-MM format, may be found on the product as the HP ink is... not cover HP ink products that came with . During the warranty period the product is not depleted and the end of the HP Limited Warranty Statement, see the printed documentation that have been ...
User Guide - Page 216

Doing so can result in firmly until the print carriage is idle and silent, and then lightly press down on top, and reinsert the ink cartridge. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Appendix F 3. Make sure you , out of its slot. Close the front access door and check if the error...
User Guide - Page 222

... header, fax 52 Help button 12 Hewlett-Packard Company notices 3 HP Solution Center 207 HP Utility (Mac OS X) opening 207 humidity specifications 141 I ink cartridge door, locating 11 ink cartridge latch, locating 11 ink cartridges align 66 check ink levels 61 clean 68 clean contacts 90 clean ink nozzle area 91 L language, printer 133 left navigation button...

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