HP K5400 Support Question
HP K5400 Support Question
Find answers below for this question about HP K5400 - Officejet Pro Color Inkjet Printer.Need a HP K5400 manual? We have 1 online manual for this item!
Question posted by sudstheduds on June 13th, 2013
Paper Keeps Coming Out Sheet After Sheet
replaced black ink cartridage-wont print
for awhile when i pushed print the paper would keep coming out
sheet after sheet. diagnostic sheet comes out fine and color sheet prints fine
Current Answers
Answer #1: Posted by DreadPirateRoberts on August 15th, 2013 10:16 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This should help you troubleshoot the issue
Related HP K5400 Manual Pages
User Manual - Page 13
...You can print on both sides (duplexing). Install the accessories
9
To install the duplexer 1. Slide the duplexer into the device until the unit locks into place. Push the buttons ... 2. For information on using the duplexer, see Print on both sides of a sheet of paper automatically when the optional automatic two-sided printing accessory (duplexer) is available with some models of...
User Manual - Page 14
... move the tray to keep your fingers and hands clear of the bottom of the device.
4.
For more information, see Accessories. CAUTION: Be careful to the prepared location. Connect the power cord and turn on accessories on top of plain paper.
Chapter 2 Tray 2 can hold up to 350 sheets of the tray. Set...
User Manual - Page 20
... mm or 0.67 inch stacked)
Up to 100 sheets (17 mm or 0.67 inch stacked)
Up to 30 sheets (17 mm or 0.67 inch stacked)
Up to 80 cards
Up to 350 sheets of plain paper (35 mm or 1.38 inch stacked)
Not applicable
Up to 150 sheets of plain paper (text printing)
16
Use the device
User Manual - Page 26
...printer driver. • Do not print on both sides of a sheet of the media first. Print on both sides (duplexing)
You can print on both sides of a page, such as letterhead, preprinted paper, and paper... device holds the media and pauses while the ink dries. When you print from a computer using the optional automatic two-sided printing accessory (duplexer), or manually by turning the media...
User Manual - Page 49
... the embedded Web server (see Understand the self-test diagnostic page). • On the label of the ink cartridge you are replacing. • On the Information page of different ways, including in the initialization process, which keeps print nozzles clear and ink flowing smoothly. The ink cartridges might come in different sizes.
Maintain and troubleshoot
45
For information...
User Manual - Page 50
... the ink cartridge cover. Maintain the printheads
If printed characters are incomplete, or dots or lines are an estimate only. For more information, see To print the print quality diagnostic page.
46
Maintain and troubleshoot
After removing a cartridge from its color-coded slot and insert the cartridge into the slot. Print the print quality diagnostic page on a clean sheet of...
User Manual - Page 51
... (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions.
• HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. Click the Information tab, and then click Ink Supplies in the left pane, select Print PQ (print quality) diagnostic page from the drop-down list in the...
User Manual - Page 55
... in the printhead slot inside the device with the paper. 8. Also, ink can cause permanent nozzle damage. After cleaning, place the printhead on the printhead latch). Insert the printhead into its color-coded slot (the label on the printhead must match the label on a sheet of the printhead. Make sure the nozzles are facing...
User Manual - Page 61
... page prints, the black cartridge might be empty. For more
information, see which cartridge is missing or incorrect
Check the printheads Print the print quality diagnostic page on again without the printhead installed. Check the printhead • Make sure the printhead is properly closed. For more information, see Replace the ink cartridges. Place the printhead on a sheet of...
User Manual - Page 63
... quality printouts
Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of ink, and the print job was cancelled.
For more information, see To print the print quality diagnostic page.
Check the type of media loaded in the print driver that contains the media
that is faded or dull colored • Colors are missing from the source...
User Manual - Page 64
...the printer driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation using the Best print quality. For more information, see Select print media.... a sheet of your document, if available.
Check the media type Some types of media, ink will dry more time to a job that use HP Premium Paper designed for printing vivid color documents...
User Manual - Page 65
... To print on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions.
Check the printheads Print the print quality diagnostic page on transparencies or other special media, select the corresponding media type in the print driver. Output is faded or dull colored
Check the print mode The Draft or Fast mode in the printer driver...
User Manual - Page 66
Printout shows bleeding colors
Check the ink cartridges Make sure ink cartridges have not been tampered with the device.
Evaluate any problem areas, and perform the recommended actions. Lines or dots are not suitable for gaps in the placement of graphics on a clean sheet of white paper. For ordering information, see To print the print quality diagnostic page. For...
User Manual - Page 67
... tray being used. Solve paper-feed problems
For information on top of other paper of sheets the tray can hold.
...paper-feed problem is aligned with the device opening. • Check for supported media.
Media is not coming out correctly • Make sure the output tray extension is completely loaded. Media is not picked up more information, see Load media. otherwise, printed...
User Manual - Page 68
...paper may cause sheets to slide up • Fan the media before loading. • Make sure the paper guides are set to jam or pick multiple sheets...are using special media that the paper guides are skewing • ...paper. • Make sure that you are using is connected to jam or pick multiple sheets...turned on top of other paper of paper may cause sheets to common problems that involve...
User Manual - Page 73
..., see Understand specifications for avoiding jams
• Make sure that conforms with a full stack of paper may cause sheets to slide up within the device, causing it to the right of the device. For more information, see Select print media. • Make sure the output tray is not overly full. • Make sure...
User Manual - Page 75
...are available with some models.)
Interpreting control-panel lights
71 The device is pausing for the ink to dry.
The device is out of the device. (These features are completely closed completely... from the output tray. The Power light and the Resume light blink.
Print media is inserted completely at the back of paper. Locate and clear the jam. For more information, see Clear a jam...
User Manual - Page 80
...): On the Estimated Ink Level tab, click Shop Online. • HP Printer Utility (Mac OS): Click Supplies Status from the Information and Support
panel, click the Shop for your device, print the self-test diagnostic page and read the information in different sizes. Accessories
HP automatic two-sided printing accessory
C9278A
350-sheet input tray
CB009A...
User Manual - Page 92
Print resolution
Black Up to 1200 dpi with pigmented black ink
Color HP enhanced photo quality with 1200 by 1200 dpi Optimized on the same side of a firewall as the device. However, ...) • An Internet connection (required for some features will not be available.
• It must be on HP Premium Plus photo papers with Vivera inks (up to 4800 by 1200 input dpi)
88
Device specifications
User Manual - Page 102
...
information 57 multiple pages are picked 64 nothing prints 55 paper-feed problems 63 power 55 print 55 print quality 59 printheads 56 skewed pages 64 slow print 56 tips 54 tray 2 installation 63 troubleshooting lights 70
troubleshooting resources self-test diagnostic page 35
two-sided printing 22 two-sided printing accessory. media sizes supported 13 media types...
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