HP J4680c Support Question
HP J4680c Support Question
Find answers below for this question about HP J4680c - Officejet All-in-One Color Inkjet.Need a HP J4680c manual? We have 4 online manuals for this item!
Question posted by aaswv73151 on July 21st, 2011
People Sending Me Faxes Report That They Are Getting The Message 'no Answer'.
the phone company has checked and there is not a problem on the line
Current Answers
Related HP J4680c Manual Pages
Fax Getting Started Guide - Page 3
....
Before you begin setting up the fax 3 Parallel-type phone systems
In a parallel-type phone system, you have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see the "Solve fax problems" on whether you are able to connect shared telephone equipment to fax successfully.
Step 1: Identify the type of phone system you are unsure which kind of telephone...
Fax Getting Started Guide - Page 5
...jack where you have connected the HP Officejet/Officejet Pro device to a phone line, set the correct ring pattern assigned to your fax number by the telephone company, for the fax:
• Dedicated phone line (no other devices, such as a phone or answering machine, share the line).
• Dedicated phone line without devices sharing the line but with a subscription to "Step 3: Manage and...
Fax Getting Started Guide - Page 7
...
received
To set up Fax to PC. HP Officejet/Officejet Pro device sends black-and-white
faxes to PC. Open the Solution Center, available on the computer 4. NOTE: You must install the software before setting up Fax to the computer, it prints color faxes 3. NOTE: You can turn off Fax to PC from the HP Officejet/Officejet Pro device control panel, or from...
Fax Getting Started Guide - Page 8
... HP Officejet/Officejet Pro device is connected to use the phone cord that uses the same phone line as the HP Officejet/Officejet Pro device might be a phone line set to the correct switch type for static or other end to check the line.
If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the HP Officejet/Officejet Pro device directly to send...
Fax Getting Started Guide - Page 9
...Speak slowly and at the same phone number you use for the "The HP Officejet/
answering machine
Officejet Pro device can send faxes but cannot receive faxes" topic in duration. Other equipment that is turned on the same phone line with the HP Officejet/Officejet Pro device:
• Check that came with the HP Officejet/Officejet Pro device, including: Argentina, Australia, Brazil, Canada...
User Guide - Page 8
... the device with a PBX phone system or an ISDN line 74 Case D: Fax with a distinctive ring service on the same line 74 Case E: Shared voice/fax line 75 Case F: Shared voice/fax line with voice mail 76 Case G: Fax line shared with computer modem (no voice calls received 77 Case H: Shared voice/fax line with computer modem 80 Case I: Shared voice/fax line with answering machine...
User Guide - Page 49
.... Send a color original or photo fax
You can only use only color originals for documents that the recipient's fax machine only supports black-and-white faxes, the fax is made , the next number is dialed and an error report is busy or not answering, the device follows the settings for Busy Redial and No Answer Redial.
If a number is generated. A message appears...
User Guide - Page 55
... not able to forward the fax to forward your main tray. Send a test fax to print error reports for example, if it will receive the forwarded faxes, and then press OK. NOTE: You can cancel fax forwarding by pressing Cancel on the device control panel when the Fax Forwarding message is not turned on the device control panel display. Press...
User Guide - Page 59
... in the getting started guide that you installed with the device, use the following steps to change the fax header 1.
To set up the fax header by using the numeric keypad, and then press OK. 5. Press right arrow to configure other options for faxing. • Configure the fax header • Set the answer mode (Auto answer) • Set...
User Guide - Page 62
Chapter 6
Set the redial options
If the device was unable to send a fax because the receiving fax machine did not answer or was busy, the device attempts to redial based on , the device redials automatically if it receives a busy signal. Use the following procedure to turn the options on or off.
• Busy redial: If this option is...
User Guide - Page 64
... problems faxing, check the fax settings listed in the report to verify the settings are correct. The default fax confirmation setting is a problem sending or receiving a fax. Press Setup. 2. Use reports
You can set to fix any faxes. A confirmation message that a confirmation report is set up the device to enable fax confirmation before sending any problems found. Select either On Fax...
User Guide - Page 74
... in the sections that share the phone line with double rings to choose the best setup case for fax calls on the same phone line as the device?
Then look up connection? • Do you are ready to your fax setup case. Many phone companies offer a distinctive ring feature that allows you have answered all the questions in the previous...
User Guide - Page 89
... faxing for faxing while you receive both voice calls and fax calls at the "OUT" port. The device monitors the call during this phone line, set the HP device with the HP device, you cannot use the HP device for the device
85 You can record a voice message. If incoming fax tones are no fax tones, the device stops monitoring the line and your answering machine answers...
User Guide - Page 93
... monitoring the line and your answering machine can record a voice message. if there are detected, the device will experience noise when making voice calls.
2. Using the phone cord supplied in this time, "listening" for the device
89 Unplug the answering machine from a sending fax machine might already have set up your recorded greeting.
Change your telephone company, set up...
User Guide - Page 134
... answering machine • The phone cord that the device is finished and in this section. • Try to send or receive a test fax. For more detailed information, check the report to see The fax test failed. • The fax test failed • The display always shows Phone Off Hook • The device is having problems sending and receiving faxes • The device is having problems...
User Guide - Page 143
... the same phone line you have enough quiet time after your outgoing message to receive faxes automatically.
This problem is set up modem on the same phone line with the device, check to make sure that the software that are set to check. Leave at least 5 seconds of silence at the end of rings before answering. ◦ Disconnect the answering machine and...
User Guide - Page 175
... header 55 Internet, over 59 ISDN line, set up (parallel phone systems) 84 auto answer 56 backup fax 49 blocking numbers 52 confirmation reports 60 contrast 46 darken or lighten 46 default settings 47 deleting from 37 send faxes 41 send scans to activate TWAIN
source 128 error reports, fax 61 error-correction mode, fax 57 event log 67
F
faded copies...
User Guide - Page 178
... 69 settings administrator 64 copy 31 device control panel 13 driver 28 fax 45 scan 39 speed, fax 58 setup answering machine
(parallel phone systems) 84 answering machine and modem (parallel phone systems) 85 computer modem (parallel phone systems) 77 computer modem and answering machine (parallel phone systems) 85 computer modem and voice line (parallel phone systems) 80 computer modem and voice...
User Guide - Page 179
... up 26 print and view 27 send fax 41 Start button 10 status messages 13 self-test report 67 supplies 63 storage environment specifications 159 streaks, troubleshoot copies 125 scan 129 stripes on copies, troubleshoot 125 unclear scans 129
tone dialing 57 Toolbox (Windows)
about 64 administrator settings 64 Device Services tab 65 Estimated Ink...
User Guide - Page 180
... up with fax (parallel phone systems) 76 set up from
tray 122 missing lines or dots 121 missing or incorrect
information 116 multiple pages are
picked 122 nothing prints 115 paper-feed problems 121 power 114 print 114 print quality 117 receive faxes 135, 138 scan 126 scan quality 128 self-test report 66 send faxes 135, 137...
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