HP G3010 Support Question
HP G3010 Support Question
Find answers below for this question about HP G3010 - ScanJet Photo Scanner.Need a HP G3010 manual? We have 3 online manuals for this item!
Current Answers
Answer #1: Posted by waelsaidani1 on April 25th, 2014 4:02 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Hello go through instructions here on how to clear paper jam on this machine: https://support.hp.com/us-en/document/bud09128
Related HP G3010 Manual Pages
Setup and Support Guide - Page 3
...How to use the scanner 5 Where to get additional information 5 HP Photosmart Windows software 5 HP Photosmart Macintosh software 6 Front panel and accessories overview 6
3 Scanner installation troubleshooting 7 ...Private Households in the European Union ...11
5 Product support 12 Accessibility ...12 HP Scanjet Web site 12 Getting assistance 13
Setup and Support Guide
1 Connect the USB ...
Setup and Support Guide - Page 4
... the software onto a Windows computer, do not connect the USB cable to remove any shipping tape. If you can connect the USB cable either before connecting the USB cable. Test the installation
Step 1. Be sure to the computer yet. A E
D
B
C
A
HP Scanjet G3010 scanner
B
USB cable
C
Power supply
D
Setup poster or optional Setup and Support...
Setup and Support Guide - Page 6
... the computer. Step 5. Press the Scan( ) button.
Install the software on page 7Installation troubleshooting.
4
HP Scanjet G3010
If you are scanning using Macintosh software, the HP Scan Pro application opens and a preview of the cable to the scanner.
2. If you are scanning using Windows software, the What are you scanning? Use the USB...
Setup and Support Guide - Page 8
... in a Macintosh environment, see the scanner User Guide.
6
HP Scanjet G3010 Front panel and accessories overview
This section presents an overview of the scanner lid.
Chapter 2
HP Photosmart Macintosh ...Scan to make a copy. Scans one or more information about the TMA, see the HP Scanjet Scanner Help.
You can : ● Perform scanning and copy functions ● Access help and ...
Setup and Support Guide - Page 9
... instructions to begin the installation. Reinstall the software, using the HP Photosmart software CD that appears on page 4. Windows environment:
1. Reconnect the scanner USB cable after the software is called Add or Remove Programs) and then select HP Scanjet G3010.
3.
Note You must have administrative privileges in Windows XP, this is called Add or...
Setup and Support Guide - Page 10
...; Ensure that the USB cable is securely connected in the back of the scanner.
8
HP Scanjet G3010
After 60 seconds, turn the scanner back on and then turn on .
● Turn off the scanner power switch and turn off the computer.
For additional USB troubleshooting information, see www.hp.com/support, select your country/region...
Setup and Support Guide - Page 11
...100-120 V 60 Hz - 4 Regulatory information and
product specifications
This section contains regulatory information and product specifications for the HP Scanjet G3010 Photo Scanner and accessories.
● Scanner specifications ● Transparent materials adapter (TMA) specifications ● Environmental specifications ● Recycle and restricted material information ● Disposal of...
Setup and Support Guide - Page 12
...HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/
10
HP Scanjet G3010 For more information on ENERGY STAR guidelines, go to the following website: www....reselling some of its most popular products. Environmental specifications
Name Temperature
Relative humidity
Description
Operating the scanner and TMA: 10° to 35°C (50° to 95° F)
Storage...
Setup and Support Guide - Page 14
...Utility to disable the buttons.
For more information about the Button Disable Utility, see the HP Scanjet Scanner Help.
● The HP Scanjet Scanner Help is available in a CHM format that is readable by visiting www.hp.com/hpinfo/community...updates, and support alerts. ● Purchase HP supplies and accessories.
12
HP Scanjet G3010 You can get help by most screen readers.
User Guide - Page 4
.... ● Where to get additional information ● Accessibility ● How to use the HP Scanjet G3010 Photo Scanner and its accessories. This section presents an overview of this scanner. ● Screen-readable user guide in other languages
There is displayed.
2
HP Scanjet G3010 Under the Documentation section, click Product Help. Wait for the installation dialog box to...
User Guide - Page 5
...following steps: 1. The HP Button Disable Utility dialog box is displayed.
4. Select the scanner, and then click Enable Buttons or Disable Buttons. From the HP Solution Center you ... HP Photosmart software, two icons are added to C:\Program Files\Common Files\Hewlett-Packard
\Scanjet\g3010\hpbdu.exe. 2.
Front panel and accessories overview
This section presents an overview of guides ...
User Guide - Page 6
... shortcuts to preview the image before the final scan, use more advanced features, or change scan settings.
4
HP Scanjet G3010 The front panel buttons on the underside of these ways: ● Scan from the scanner front panel buttons ● Scan from the HP Solution Center ● Scan from other software programs
Scan from...
User Guide - Page 8
...Scanning dialog box.
6
HP Scanjet G3010 The scanned image is selected in the onscreen Help. Click Scan. 6. The subfolder is finished, place an item on the scanner glass and then click
Scan to... year and month. Chapter 1
1.
Place the original face down on or off, select Auto Correct Photos from the Basic menu of the pictures. For the best results, leave at the same time from ...
User Guide - Page 10
..., from the HP Solution Center.
8
HP Scanjet G3010
Do not press the Scan Film button until the slides are flat and do not overlap.
Open the scanner lid. 2. Chapter 1
Scan positives (such as 35 mm slides)
The transparent materials adapter (TMA) in the HP Solution Center.
7. Remove the TMA cover. 3. Insert the slides with...
User Guide - Page 12
... the Resize tool in the scanner software to set the scaling to the destination selected in the list.
● To scan positives, such as appropriate.
In the HP Scanning dialog box, select Picture. 9.
When finished, remove the negative strip. For more information, go to a printer.
10
HP Scanjet G3010 Chapter 1
4. Click Scan. 11. Preview...
User Guide - Page 14
...for the HP Solution Center scan buttons ● Scan preferences, such as automatic exposure
12
HP Scanjet G3010 Click Scan. 6. After you click Done, the software
sends the scanned file to scan another... send the e-mail with the first document page or picture, place the next page
on the scanner glass, as an attachment. 1. Note If Show Preview was selected, you scanning? In the Scan...
User Guide - Page 16
... power cable to the glass. Avoid isopropyl alcohol because it can be transferred to the scanner. Doing so can purchase maintenance parts online at the scanner support Web site at www.hp.com/buy/parts.
14
HP Scanjet G3010
Caution Use only glass cleaner. When you have sharp edges in the onscreen Help.
Note...
User Guide - Page 18
... the HP Solution Center icon on ● Scanner does not scan right away ● Buttons appear not to be loose. Click Remove. 5. When you can use the onscreen Help...The Help system provides information about the HP Scanjet G3010 Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. Chapter 3
Scanner has stopped working . After each step, ...
User Guide - Page 20
...are on the glass.
18
HP Scanjet G3010 Open the HP Solution Center, click Settings, click Scan Settings and Preferences, and then click Scan Preferences. The scanner software automatically selects the resolution to...to edit text, the optical character recognition (OCR) software program causes the scanner to scan more slowly. Scanner glass needs to be set too high. HP Scanning (Select Document.) -...
User Guide - Page 22
... the bulb is broken, service is connected to the TMA port on the back of the scanner. The TMA has a short warm-up for illumination. The bulb in the HP Scanning dialog box. 3. The TMA does not work at least 30 seconds.
20
HP Scanjet G3010 Ensure that only
includes the photo, without borders.
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