HP Folio 13 Support Question
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Question posted by nak2XTRE on February 13th, 2014
How To Lock An Hp Folio Keyboard
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Related HP Folio 13 Manual Pages
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_1_fe7e.png)
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_1_fe7e.png)
...HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6
Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_2_c01e.png)
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_2_c01e.png)
... limited to shock events.
In the event of an issue with an SSD, the HP Diagnostics should be traced to complete servo, and/or an inaccessible boot device message. The... Read errors
Page 2
These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Shock events With each new generation of hard drive ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 3
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_3_4ed2.png)
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_3_4ed2.png)
...write splices continue to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for more information on a "first available space" basis.
Once fragmentation ...website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&pro dTypeId=321957&prodSeriesId=4138624&prodNameId=4138625&swEnvOID=4054&swLang=13& mode=2&taskId=135&swItem...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_4_122a.png)
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_4_122a.png)
... product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems)
Page 4
slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_5_d807.png)
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_5_d807.png)
... Esc key. When initiated, the diagnostics perform the following URL:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support.html
To launch the...61623; If a fault is being moved. Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Go to install the more advanced ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_6_df86.png)
![](/manualimages/g/p/hewlettpackard-envy-173000-hp-notebook-hard-drives-solid-state-drives-identifying-preventing-diagnosing-recovering-drive-failures-care-maintenance-measures-42bf46a_6_df86.png)
... Storage Manager driver are configured with Intel® Application Accelerator drivers.
To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability...
User Manual - Page 5
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...Rear ...8 Left side ...9 Right side ...10 Bottom ...11
3 Illustrated parts catalog ...12 Service tag ...12 Computer major components ...13 Mass storage devices ...16 Miscellaneous parts ...16 Sequential part number listing ...17
4 Removal and replacement procedures ...19 Preliminary replacement requirements... Service tag ...23 Computer feet ...24 Base enclosure ...25 Keyboard ...26 Top cover ...28
v
User Manual - Page 9
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![](/manualimages/o/a/hewlettpackard-b2a32ut-user-manual-706544d_9_684e.png)
... Chipset Graphics Panel
Memory
Hard drives Optical drive
Audio and video Ethernet Wireless
Description HP Folio 13 PC Intel® Core™ i5-2467M 1.6GHz processor SC turbo up to...class graphics. Supports BD and or HD-DVD playback with HD decode, and DX11 support and HDMI support 13.3" high-definition (HD) light-emitting diode (LED), BrightView (1366x768) display; (2.85mm) Shuriken, 200...
User Manual - Page 10
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![](/manualimages/o/a/hewlettpackard-b2a32ut-user-manual-706544d_10_3244.png)
... 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
Push-pull insertion/removal
HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard ● Secure...; USB 2.0 (1 port)
97% Duracoat, island-style keyboard, no spill-resistance (in black finish)
TouchPad with multi-touch gestures
Taps enabled as default
Supports the following...
User Manual - Page 42
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... WLAN module #1 terminal. Remove the keyboard (see Top cover on page 36,
34 Chapter 4 Removal and replacement procedures Remove the top cover (see Keyboard on page 25). 5.
Disconnect the ... Disconnect all external devices connected to the WLAN module #2 terminal. Display panel
Description 13.3-in Hibernation, turn
the computer on, and then shut it down the computer. Turn...
User Manual - Page 51
![](/manualimages/o/a/hewlettpackard-b2a32ut-user-manual-706544d_51_fd91.png)
![](/manualimages/o/a/hewlettpackard-b2a32ut-user-manual-706544d_51_fd91.png)
... the USB/Audio and cable (see Keyboard on page 26), 6.
System board
NOTE: The system board spare part kit includes replacement thermal material. Remove the WLAN module (see Power connector cable on page 36). 9. Remove the power connector and cable (see WLAN module on page 44). 13. Remove the battery (see Speakers...
User Manual - Page 72
![](/manualimages/o/a/hewlettpackard-b2a32ut-user-manual-706544d_72_00e2.png)
![](/manualimages/o/a/hewlettpackard-b2a32ut-user-manual-706544d_72_00e2.png)
... 24 removal 24 spare part number 24 computer major components 13 computer part number 24 computer specifications 53 connectors, service considerations... number 16, 17
C cables, service considerations 19 caps lock light 7 chipset, product description 1 components
bottom 11 buttons...out) jack 10 heat sink spare part number 15, 18 HP Recovery Manager 56
I Intel Rapid Start Technology 5
J jacks
audio-...
User Manual - Page 73
![](/manualimages/o/a/hewlettpackard-b2a32ut-user-manual-706544d_73_82bf.png)
![](/manualimages/o/a/hewlettpackard-b2a32ut-user-manual-706544d_73_82bf.png)
keyboard product description 2 removal 26 spare part numbers 13, 18, 26
keys Action 6 esc 6 fn 6 Windows applications 6 Windows logo 6
L left-side components 9 light components 7 lights
battery 9 caps lock 7 hard...1 chipset 1 display panel 1 Ethernet 1 external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 2 optical drive 1 pointing device 2 ports 2 ...
User Guide - Page 5
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![](/manualimages/1/t/hewlettpackard-folio-13-user-guide-270f596_5_56d5.png)
...components 6 Keys ...7 Right side ...8 Left side ...9 Display ...10 Rear ...11 Bottom ...12 Labels ...13
3 Networking ...14 Using an Internet service provider ...14 Creating a wireless connection ...15 Identifying wireless and... network status icons 15 Turning wireless devices on or off 16 Using HP Connection Manager 16 Using operating system controls 16 Using a WLAN ...16 Connecting...
User Guide - Page 12
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![](/manualimages/1/t/hewlettpackard-folio-13-user-guide-270f596_12_a884.png)
...:
◦ Connecting to a wireless network
◦ Using the keyboard and pointing devices
◦ Using the multimedia features of injury
● Electrical and mechanical safety...and Support > User Guides. Worldwide Telephone Numbers booklet
HP customer support telephone numbers
This booklet is provided with several resources to
http://www.hp.com/support, select your computer.
2 Chapter 1 ...
User Guide - Page 58
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...passwords, user accounts, and parental controls
● Maintain your security software (select models only)
HP Security Assistant provides a starting location for you send your computer for each password and store it... Panel, HP Security Assistant allows you to access the applications for the following tips for creating and saving passwords:
● To reduce the risk of being locked out of...
User Guide - Page 83
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... 7 increase screen brightness 27 keyboard backlight 27 next track or ...13 buttons left TouchPad 4 media 29 power 6 right TouchPad 4 volume 30
C cables
USB 44 caps lock light, identifying 5 caring for your computer 66 Certificate of Authenticity label 13...wireless connection 15 critical battery level 37
D DC plug of external HP power
supply 71
digital card inserting 42 removing 43 supported formats ...
User Guide - Page 84
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... information 28 using 28 HP Connection Manager 16 HP Recovery Manager 54 HP USB Ethernet Adapter, connecting...) 9
K keyboard hotkeys, identifying 28 keys
action 7 esc 7 fn 7 media 29 volume 30 Windows applications 7 Windows logo 7
L labels
Bluetooth 13 Microsoft Certificate of
Authenticity 13 regulatory 13 serial number 13 wireless certification 13 WLAN 13 lights battery/AC 9
caps lock 5 hard drive...
User Guide - Page 85
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software HP Connection Manager 16
software updates, installing 51 supported discs 53 system information... key,
identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless
icons 15 protecting 19 wireless certification label 13 wireless connection, creating 15 wireless devices, turning on or off 16 wireless encryption 19 wireless light 5 wireless network (WLAN) connecting...
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