HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by Justicopi on July 24th, 2014
Hp 8460p Won't Start Blinking Power Led
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Current Answers
Answer #1: Posted by freginold on August 20th, 2014 11:39 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8460p Manual Pages
2009 HP business notebook PC F10 Setup overview - Page 4
... check.
Yes, No or Cancel
SECURITY MENU
Administrator Tools
Setup BIOS Administrator Establish a power on memory and hard disk.
Yes, No or Cancel
Save Changes and Exit
Exit ...any changes made during the current session.
Escape to Cancel
• Start-Up Test
Performs diagnostics check on select 2009 HP business notebook PCs
Feature
Function
Options (Default in test and a ...
2009 HP business notebook PC F10 Setup overview - Page 8
...HP QuickLook
Info button access to optimize charge cycle. Enabled/Disabled
• Intel ® HT Technology Enables HT on Intel based systems. Enabled/Disabled
• Wake on USB
Auto start... Execution Prevention
Enables DEP on Intel based systems. Enabled/Disabled
• LAN Power Save
Enables LAN power save option
Enabled/Disabled
• SATA Device Mode
Enable SATA for F10 Setup...
Service Guide - Page 11
...HP ProBook 6460b Notebook PC
35.6-cm (14.0-in) HD, anti-glare, LED
√
SVA (1366x768) with camera and
WWAN
35.6-cm (14.0-in) HD+, anti-glare, LED...; 750-GB, 7200
● 500-GB, 7200
● 320-GB, 7200-rpm
● 250-GB, 7200
HP EliteBook 8460p Notebook PC
√
HP EliteBook 8460w Mobile Workstation
√
√
√
√
√
√
√
√
√
...
Service Guide - Page 12
... bay
Microphone Audio Webcam Modem Ethernet
Description
HP ProBook 6460b Notebook PC
Supports the following ...network interface card (non-vPro
models)
S3/S4/S5 wake on LAN
√
NIC power down technology
√
Ethernet cable not included
√
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
√
√
√
√
√
√
√...
Service Guide - Page 14
...√
3-pin AC power
√
Secondary battery connector
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Docking connector
√
HP Docking Station
√
HP Advanced Docking Station
√...-Wh) Li-ion battery
√
Supports 9-cell, 73-Wh HP Ultra-
√
Capacity Extended Life Battery
HP EliteBook 8460p Notebook PC
√
√
√
HP EliteBook 8460w Mobile Workstation
√
√
√
√
&#...
Service Guide - Page 19
... light (select models only)
Description
Turns off the display or initiates Sleep if the display is closed while the power is not visible from obstructions.
To use the webcam, select Start > All Programs > HP > HP Webcam.
(7)
Ambient light sensor
When activated, the sensor automatically adjusts the display brightness based on . NOTE: The display switch...
Service Guide - Page 25
If your power settings:
● Windows 7-Select Start > Control Panel > System and Security > Power Options.
● Windows Vista-Select Start > Control Panel > System and Maintenance > Power Options
● Or refer to the HP Notebook Reference Guide.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least...
Service Guide - Page 29
... Left 21
Component (1)
Power connector
(2)
1394 port
(3)
USB or SuperSpeed USB ports (2)
-
Ejects the optical drive. NOTE: To use the SRS Premium sound software, select Start > All Programs > SRS... light
(6) Speaker
Description
● Blinking turquoise: The hard drive or optical drive is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
Service Guide - Page 45
... right hinges)
For use with HP ProBook 6460b models
For use with HP EliteBook 8460p/w models
(4)
Display hinge covers
For use with HP ProBook 6460b models (includes left and right covers)
For use with HP EliteBook 8460p/w models (includes left, right, and middle covers)
(5)
Display panel
35.6-cm (14.0-in), HD+, anti-glare, LED, LVDS (does not include cable...
Service Guide - Page 50
...-W AC adapter for use in India 90-W AC adapter 90-W AC adapter for use in India Power cords: For use in Argentina For use in Australia For use in Thailand For use in Brazil...and rubber screw covers) For use with model 6460b For use with model 8460p/w Screw Kit Mouse, optical, 2-button HP optical travel mouse HP basic carrying case Professional slim, top load case Notebook combination lock
42 Chapter...
Service Guide - Page 61
... (14.0-in), HD+, anti-glare, LED, LVDS (does not include cable) 160-GB solid-state drive (SSD) 128-GB solid-state drive (SSD) Display bezel for use with HP ProBook 6460b models with a webcam Display bezel for use with HP EliteBook 8460p models with a webcam Display bezel for use with HP EliteBook 8460w models with a webcam Upgrade...
Service Guide - Page 73
... are unsure whether the computer is off or in ), HD+ anti-glare, LED, SVA, LVDS (does not include cable) Display bezels For use with HP ProBook 6460b models with a webcam For use with HP EliteBook 8460p models with a webcam For use with HP EliteBook 8460w models with a webcam Webcam module with the display assembly still attached to...
Service Guide - Page 77
...all external devices connected to install the bottom door. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter ...door off or in the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models. Slide the door toward you are unsure whether the computer is ...
Service Guide - Page 131
... System BIOS) can be available on the HP Web site are packaged in an optional docking device, or connected to an optional power source. To exit Computer Setup without saving ...download area, follow these steps:
a. Make a note of the date, name, or other identifier.
Start Computer Setup.
2. or - Select Start > Help and Support > Maintain.
2.
Use the tab key and the arrow keys to select File...
Service Guide - Page 144
... complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for the presence of the HP Recovery partition: click Start, right-click Computer, click Manage, and then click Disk Management. To recover your files. If the Windows partition and the...
Service Guide - Page 147
... as well as the drivers, software, and utilities from starting correctly.
● f11 recovery tools: You can use the f11 recovery tools to AC power before the Windows operating system loads. For additional information, refer...for the presence of the Windows partition and the HP Recovery partition. The image includes the Windows operating system and software programs installed at the factory. All...
Reference Guide - Page 14
...: ● Wireless local area network (WLAN)/WiFi ● Wireless wide area network (WWAN)/HP Mobile Broadband ● Bluetooth® HP Connection Manager provides information and notifications on connection status, power status, SIM details, and SMS messages. Click Start > All Programs > HP > HP Connection Manager. Using operating system controls
The Network and Sharing Center allows you to...
Reference Guide - Page 17
...location, refer to the computer.
4. Unplug the power cord from more places and over larger areas than it may need the HP Mobile Broadband Module serial number to your computer, or...refer to the HP Mobile Broadband information included with your computer to the Getting Started guide for the location of Wi-Fi hotspots. Using HP Mobile Broadband (select models only)
HP Mobile Broadband ...
Reference Guide - Page 18
... and Internet Connection Sharing (ICS)
HP does not recommend setting up a ...HP GPS and Location software Help. Unplug the power cord from the slot. 7. Replace the battery. 8. 8. Turn on by pressing the power... down the computer.
Reconnect external power and external devices. 9. Removing ...power and external devices. 9. GPS satellites deliver location, speed, and direction information to...
Reference Guide - Page 37
...select models only). The computer runs on power management: ● Power consumption predictions in hypothetical system configurations ● Predefined power profiles ● Usage details and graphs showing power consumption trends over time
To start Power Assistant when Windows is running:
▲ Select Start > All Programs > HP > HP Power Assistant.
- For information on external AC...
