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HP ENVY TouchSmart m6-k000 Support Question

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Question posted by deborahuston on October 31st, 2013

Cd Drive. I Can't Seem To Find It.

I just purchased this computer and I want to download Webroot Internet Security disk. I can't find the cd drive to put it in.

Current Answers

Answer #1: Posted by TheWiz on October 31st, 2013 2:58 PM
This answer was accepted by the poster of the original question.
TheWiz

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That's because this model doesn't have a disc drive. In order to make this laptop really thin they had to exclude it. You can buy an external USB disc drive though. Here is one.

Related HP ENVY TouchSmart m6-k000 Manual Pages

HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 1

... Technical White Paper Table of contents Identifying, Preventing, Diagnosing, and Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 2

... are exposed to identify and prevent hard drive (HDD) and Solid State Drive (SSD) failures. This white paper explains how companies and users can cause read/write head misalignment, or contact between the read/write heads and the media, resulting in symptoms such as "Non-system disk" or "No boot device". Symptoms of...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 3

S.M.A.R.T. Over time, the hard drive file structure becomes fragmented due to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP ProtectTools, located at the following website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 4

Hard Drive / Solid State Drive Troubleshooting Flowchart Page 4
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 5

...: The short/Basic and long/Full versions have been combined into one. Go to a USB key. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. Note: The diagnostics may be found at http://welcome.hp...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 6

...equipped with Intel Matrix Storage Manager Technology. To download the latest version of the Intel Matrix Storage ...versions address multiple known issues that could affect hard disk drive performance and reliability. Page 6 Procedures for adding SATA drivers...SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for disk traffic, and provides link...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 7

... can use an Advanced Format drive. Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have to access the hard drive very often. • Perform...power schemes) in the Control Panel to permit the hard drive to turn off when it is secured in all editions of HP Client Automation and HP Client Manager 7.0 from ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 8

..., if needed. 468218-001, Created June 2011 Page 8 The only warranties for HP products and services are set forth in order to check your hard drive for technical or editorial errors or omissions contained herein. Windows XP http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 Windows XP command...
Regulatory, Safety and Environmental Notices User Guide - Page 19

... region selection is located. If, when you select a country or region, a message appears that states that the modem has not been approved for example, a CD or DVD drive) and/or a fiber optic transceiver. Laser compliance 11 Each laser product complies with IEC/EN 60825-1 and meets the requirements for deviations pursuant to...
Regulatory, Safety and Environmental Notices User Guide - Page 33

... coming from children. Heat-related safety warning notice 25 Use the computer only on the Documentation CD that is included with the product. Also, do not short external contacts; It is a ... battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased as pillows or rugs or clothing, to the instructions. To reduce the possibility of heat-...
Regulatory, Safety and Environmental Notices User Guide - Page 36

... reduce the possibility of electric shock or damage to do so may be easily accessible at http://www.hp.com/ergo and on the Documentation CD that is your safety, always unplug the computer from its power source and from the AC power outlet. Also, disconnect the telephone line before connecting...
Regulatory, Safety and Environmental Notices User Guide - Page 38

...the standard IEC/EN 60825-1 and comply with the headphone limits in accordance with optical drives or fiber optic transceivers. This product may contain, even in the HP product has ...mark, this product, you should only be discarded with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. Changing the default audio or equalizer settings might lead...
Regulatory, Safety and Environmental Notices User Guide - Page 49

... by Electronic Information Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display (LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java™ card reader...
Regulatory, Safety and Environmental Notices User Guide - Page 50

...DVD 铅 (Pb) X X X X X X X X X X X O X 汞 (Hg) O O O O O O O O O O O O O 镉 (Cd) O O O O O O O O O O O O O 六价铬 (Cr(VI)) PBB) O O O O O O O O O O O O O O O O O ... Substances and Elements Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers ...
Regulatory, Safety and Environmental Notices User Guide - Page 51

... configuration may vary from the information on the label. 部件名 铅 (Pb) 汞 (Hg) 镉 (Cd) 六价铬 (Cr(VI)) PBB PBDE) X O O O O O 鼠标 X O O O O O X O O O O O X O O O O O X O O O O O 电源 X O O O O O 遥控器 X O O O O O 智能...
Regulatory, Safety and Environmental Notices User Guide - Page 59

... Toxic and Hazardous Substances and Elements Part Name Lead Mercury (Pb) (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Motherboard, processor and heat sink X O O O Memory ... O Internal/External Media Reading X O O O Devices External Control Devices X O O O Cable X O O O Hard Disk Drive X O O O Display X X O O Polybrominated biphenyls (PBB) O O O O O O O O O O O...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 1

HP ENVY Sleekbook and HP ENVY Touchsmart Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 5

... listing ...19 4 Removal and replacement procedures ...22 Preliminary replacement requirements 22 Tools required ...22 Service considerations ...22 Plastic parts ...22 Cables and connectors 22 Drive handling 23 Grounding guidelines ...23 Electrostatic discharge damage 23 Packaging and transporting guidelines 25 Component replacement procedures 26 Service label ...27 Base enclosure ...27...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 9

... mSATA SSD configurations with 2GB of dedicated video memory (128Mx16 DDR3 1GHz x 8 pcs). 1 Product description Category Product Names Processors Chipset Graphics Panels Memory Drives Description HP ENVY Sleekbook HP ENVY Touchsmart Intel® Core™ i5-4200U (1.6GHz, turbo up to 2.6GHz) 1600MHz/3MB Cache, Dual 15W Intel® Dual Core™ i3-4010U...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 82

...spare part numbers 17, 29 BIOS determining version 61 downloading an update 62 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 23 buttons left TouchPad 6 power 8 right ...) spare parts 51 display panel, product description 1 drives, preventing damage 23 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive precautions 23 E electrostatic discharge 23 equipment guidelines 26 ...

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