HP ENVY 4500 Support Question
HP ENVY 4500 Support Question
Find answers below for this question about HP ENVY 4500.Need a HP ENVY 4500 manual? We have 3 online manuals for this item!
Question posted by idlossett on March 3rd, 2015
Getting A Copy Scan Error
the copy scan feature is not working. getting a message in the view window:Scanner problem to turn the printer off and on. if the problem is not fixed then the scanner is broken.
Current Answers
Related HP ENVY 4500 Manual Pages
Reference Guide - Page 1
... with the printer's name, and then click Help.
•• Windows® 7, Windows Vista®, and Windows® XP: Click Start > All Programs > HP > HP ENVY 4500 series > Help...features, printing, troubleshooting, and support. EN ES FR
Scan to open the ReadMe folder located at the top-level of Conformity: www.hp.eu/certificates. Learn about your apps, and then click HP ENVY 4500...
Reference Guide - Page 3
... HP software components that are specific to the device. Refer to the message on the printer. After the installation finishes, restart the computer.
Click a print job to a network.
••Solid blue light indicates that wireless connection has been established and you can use to fix common printer problems.
Windows
Make sure that came with the HP...
Reference Guide - Page 5
.../go /wirelessprinting for example: HP-Print-XX-ENVY 4500 series. If you turn on the app bar. •• Windows 7, Windows Vista, and Windows XP: From the computer's Start menu, select All Programs or Programs, and then select HP. 2. Connect your wireless enabled device to your operating system: •• Windows 8: On the Start screen, right-click an...
User Guide - Page 3
Table of contents
1 HP ENVY 4500 e-All-in-One series Help ...1
2 Get to know the HP ENVY 4500 series ...3 Printer parts ...4 Control panel and status lights ...5 Wireless ...media ...26 Order HP Paper Supplies ...31
5 Copy and scan ...33 Copy documents ...34 Scan to a computer ...36 Tips for copy success ...38 Tips for scan success ...39
6 Work with cartridges ...41 Check the estimated ink levels...
User Guide - Page 5
...-in-One series Help
Learn how to use your HP ENVY 4500 series ● Printer parts on page 4 ● Control panel and status lights on page 5 ● Load media on page 26 ● Print on page 9 ● Copy documents on page 34 ● Scan to a computer on page 36 ● Replace the cartridges on page...
User Guide - Page 8
... HP ENVY 4500 series
1
Lid
2
Lid-backing
3
Scanner glass
4
Cartridge access door
5
Cleanout
6
Cartridge access area
7
Printer display
8
Control panel
9
Paper tray
10
Paper tray extender (also referred to as the tray extender)
11
Paper-width guides
● Rear view of the HP ENVY 4500 series
12
Power connection
13
USB port
4 Chapter 2 Get to know the HP ENVY 4500...
User Guide - Page 9
...: Press the button to view wireless status and menu options. Indicates the printer is on or off . The printer automatically enters Sleep mode after 5 minutes of copies. Up button: Use this button to the previous screen. Control panel and status lights
Figure 2-1 Control panel features
Feature 1 2
3 4 5
6
7 8
9 10 11
Description
On button: Turns the printer on and ready to...
User Guide - Page 10
... Wireless button to access wireless menu on the printer display.
Refer to a network. Use the wireless menu to know the HP ENVY 4500 series
ENWW
Wireless error has occurred. If the connection cannot be established, make sure the printer is off. Wireless is connecting or is on but not connected to the messages on the printer display.
User Guide - Page 12
...-Off.
3. NOTE: If you change the setting, the printer maintains the setting.
8 Chapter 2 Get to know the HP ENVY 4500 series
ENWW
Once you do not see the Home screen, press the Home button.
2. From the Home screen on the printer display, select Preferences. Auto-Off turns the printer off after 5 minutes of inactivity to help reduce...
User Guide - Page 24
... loaded correctly, and the printer should be the same size and type to avoid a paper jam. ● Load paper with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start,
select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. ● If you want to copying or scanning.
User Guide - Page 29
... Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It features ColorLok Technology for printing 25 These papers are glossy-coated or matte-coated on standard multipurpose or copy paper. It is a high-quality multifunction paper made with no show-through, which makes it ideal for two-sided use...
User Guide - Page 56
...printer begins a timer for approximately two minutes while a wireless connection is printing, in an error state, or performing a critical task, wait until the wireless light starts blinking, approximately three seconds to install the HP ENVY 4500... the networking device needs to be connected to a wireless network using 2.4GHz.
● A desktop computer or laptop with the printer. For first...
User Guide - Page 60
From the Home screen on page 58.
56 Chapter 7 Connectivity
ENWW Without enabling security, anyone with a wireless device within the wireless range of the printer can also turn on HP wireless direct from your WiFi device to new wireless networks and hotspots. TIP: If you would like to use to connect your Wi-Fi enabled...
User Guide - Page 61
...information.
● Learn how to change from the VPN before you can access any other device on the printer display.
● If your computer is connected to a Virtual Private Network (VPN), you...● Learn how to work with your firewall and antivirus programs during printer setup. Click here to go online for more information.
● Learn about the HP Print and Scan Doctor. Click here to ...
User Guide - Page 66
... bar, and then click the icon with the printer's name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. In the printer software, click Print & Scan, and then click Maintain Your Printer to access the print properties.
3.
d. If the ink...
User Guide - Page 69
... on the Device Services tab. Follow the on the app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. NOTE: If you do not resolve the problem, click here...
User Guide - Page 74
... or tap View devices and printers. ● Windows 7: From the Windows Start menu, click Devices and Printers.
70 Chapter 8 Solve a problem
ENWW Check for error messages from the printer display and ...turned on -screen instructions.
2. To get the utility, click the appropriate link:
NOTE: The HP Print and Scan Doctor may not be available in the tray. If you automatically.
If your printer...
User Guide - Page 80
... in all languages. Take me to go online for more information.
76 Chapter 8 Solve a problem
ENWW Click here to the HP Print and Scan Doctor download page.
Resolve copy and scan issues
HP provides an HP Print and Scan Doctor (Windows only) that can help solve many common "Unable to go online for more information. Click...
User Guide - Page 86
... and antivirus programs during printer setup. Click here to go online for more information.
● Learn about the network troubleshooting tips. Click here to work with your network security settings...Print and Scan Doctor. Click here to go online for more information.
● Learn how to change from a USB to go online for more information.
82 Chapter 8 Solve a problem
ENWW ...
User Guide - Page 92
...● Paper size ● Paper weights ● Print specifications ● Copy specifications ● Scan specifications ● Print resolution ● Power specifications ● Cartridge yield ...● In the presence of high electromagnetic fields, it is possible the output from the HP ENVY 4500
series may be slightly distorted ● HP recommends using a USB cable less than or equal ...
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