HP ENVY 17-j100 Support Question
HP ENVY 17-j100 Support Question
Find answers below for this question about HP ENVY 17-j100.Need a HP ENVY 17-j100 manual? We have 2 online manuals for this item!
Question posted by hbs1 on September 20th, 2015
Laserjet 500 Color M551 Won't Stop Initializing
Printer has been initializing literally for hours today. I'm still able to print, but don't know how to make the initialization stop.
Current Answers
Answer #1: Posted by waelsaidani1 on September 21st, 2015 12:57 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Based on what you have described it would probably be best to contact HP support.
Answer #2: Posted by TechSupport101 on September 21st, 2015 1:04 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
A possible formatter issue. Your Service Manual here www.lbrty.com/tech/Manuals_HP/ent500colorM551sm.pdf
Related HP ENVY 17-j100 Manual Pages
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 2
... contained herein is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
See http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for technical or editorial errors or omissions contained herein. Nothing herein should be liable for details.
Some features may require upgraded and/ or separately...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 5
... surface temperature limits defined by the International Standard for Safety of overheating the device, do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. Do not allow the AC adapter to contact the skin or a soft surface...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 9
...17.3-in), HD+ display specifications 92 Hard drive specifications ...93
9 Windows 7 - Backing up, restoring, and recovering 94 Creating backups ...94 Creating recovery media to recover the original system 94 What you need to know 94 Creating the recovery media 95 Creating system restore points 95 What you need to know...Manager 97 What you need to know 97 Recovering using HP Recovery ...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 11
... Product Name Processors
Chipset Graphics
Panel
Memory
Description
HP ENVY 17 Notebook PC
HP ENVY TouchSmart m7 Notebook PC
HP ENVY TouchSmart 17 Notebook PC
● Intel® Quad Core™...display, (wedge 6.0mm) SVA, Color Gamut 60%, supports LVDS, 200 nits
17.3" high-definition (FHD) light-emitting diode (WLED) AntiGlare (1920x1080) (wedge 6.0mm) WVA, Color Gamut 72%, supports LVDS, 300 ...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 12
...-accessible Serial ATA Supports the following hard drives: ● 1.5-TB 5400-rpm, 9.5-mm ● 1-TB 5400-rpm, 9.5-mm ● 750-GB 5400-rpm 9.5-mm ● 500-GB 5400-rpm 9.5-mm and 7.0-mm Dual hard-drive configurations: ● 2TB: (1-TB 5400-rpm x 2) ● 1500GB: (750-GB 5400-rpm x 2) Only configured with system...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 15
... takes still photographs. 2 External component identification
Display
Component
(1)
Internal display switch
(2)
Internal microphones (2)
(3)
Webcam light
(4)
HD Webcam
(5)
WLAN antennas (2)*
Description
Turns off the display and initiates Sleep if the display is closed while the power is on. Record sound.
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 16
...; (select models only)
(4)
Fingerprint reader
Description
● When the computer is off, press the button to turn Leap Motion on , press the button briefly to initiate Sleep.
● When the computer is in the Sleep state, press the button briefly to exit Sleep.
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 27
... a non-TouchScreen display assembly with Leap Motion capability
For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly... (includes keyboard cable and backlight cable)
Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly ...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 32
... , LED. Item (26)
Component
Spare part number
500-GB, 5400-RPM
683802-001
500-GB, 5400-RPM hybrid
732000-001
Hard Drive Hardware Kit
720237-001
Service cover:
For use on HP ENVY TouchSmart m7 Notebook PC computer models
720255-001
For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 34
...RW Double-Layer Combo Drive
729728-001
DVD±RW Double-Layer SuperMulti Drive
720248-001
For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly:
Blu-ray Disc Read/Write...
731999-001
750-GB, 5400-RPM
634250-001
750-GB, 5400-RPM hybrid
732001-001
500-GB, 5400-RPM
683802-001
24 Chapter 3 Illustrated parts catalog
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 35
Item (3)
Component 500-GB, 5400-RPM hybrid Hard Drive Hardware Kit 24-GB mSATA solid-state drive
Spare part number 732000-001 720237-001 720264-001
Miscellaneous parts
...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 36
...9485GN 802.11b/g/n 1×1 Wi-Fi
676521-001
1-TB 5400-rpm hard drive
683802-001
500-GB 5400-rpm hard drive
690020-001
Ralink RT3290LE 802.11 b/g/n 1×1 Wi-Fi Bluetooth... BT 4.0 combo adapter
720222-001
WLAN antenna
720223-001
Display enclosure for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly
720225-001
...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 40
...Layer SuperMulti Drive for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer ...models equipped with a non-TouchScreen display assembly
729728-001
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive for use on HP ENVY TouchSmart m7 Notebook PC computer models
731999-001
1-TB, 5400-RPM hard drive
732000-001
500...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 45
..., but in foam-lined box
Typical electrostatic voltage levels
Relative humidity
10%
40%
35,000 V
15,000 V
12,000 V
5,000 V
6,000 V
800 V
2,000 V
700 V
11,500 V
4,000 V
14,500 V
5,000 V
26,500 V
20,000 V
21,000 V
11,000 V
55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V
Grounding guidelines 35
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 47
... ±10% resistance in contact with the skin. Material Antistatic plastics Carbon-loaded plastic Metallized laminate
Use Bags Floor mats Floor mats
Voltage protection level 1,500 V 7,500 V 5,000 V
Grounding guidelines 37 On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
● When standing, use foot straps on...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 51
...
Description 1.5 TB 5400-RPM SATA RAW 9.5 mm 1-TB, 5400-RPM 1-TB, 5400-RPM hybrid 750-GB, 5400-RPM 750-GB, 5400-RPM hybrid 500-GB, 5400-RPM 500-GB, 5400-RPM hybrid
Spare part number 747375-001 676521-001 731999-001 634250-001 732001-001 683802-001 732000-001
Before removing the...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 100
...these instructions: Do not disconnect power from your computer. Make a note of the date, name, or other software components.
90 Chapter 7 Windows 7 - Make a note of the path to the location on ... that has an .exe extension (for example, filename.exe). Do not shut down the computer or initiate Sleep or Hibernation. Select Start > Help and Support > Maintain. 2. Downloading a BIOS update
CAUTION:...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 101
... the product name, and then click Go.
- Using HP PC Hardware Diagnostics (UEFI) (select models only) 91
BIOS 2. Downloading HP PC Hardware Diagnostics (UEFI) to stop a diagnostic test while it is running, press esc. Point to a USB device on page 91. To start HP PC Hardware Diagnostics UEFI: 1. Turn on -screen...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 103
...SVA
LED
1.4 (typ), 1.6 (max)
12,000 hours
(0.313, 0.329)
+/- 0.02
+/- 0.03
60% NTSC @ CIE 1931
Hard drive specifications
1. 5 TB, 5400 rpm*
1-TB*
750-GB*
500-GB*
Dimensions
Height
9.5 mm
9.5 mm
9.5 mm... Lifetime (1/2 luminance) Color coordinate (white) Color tolerance (White) Color tolerance (W, R, G, B) Color gamut
Metric
U.S.
106
Anti-glare or BrightView
300:1 (typical) -
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 105
...even if you download a virus or the system stops working properly. However, if you add or ... 95 Select Start and type recovery in the search field. What you need to know
● If you can undo the restoration. ● You should create backups on... last restore point, but it . For example, if you won't be able to a previous system restore point on the previous day, the software will want...
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