HP ENVY 15-j011dx Support Question

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Question posted by lrangel78 on November 26th, 2014

What Size Machine Screws Does This Laptop Take Or Where Can I Find It

i have had 2 screws fall off from the bottom and its separating now.

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Answer #1: Posted by hzplj9 on November 27th, 2014 6:43 AM

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Open the link to your PC attached and download the Maintenance and Service guide. That will have all the information regarding screws/sizes and parts information.

https://support.hp.com/us-en/product/details/hp-envy-15-notebook-pc-series/model/6488528

Related HP ENVY 15-j011dx Manual Pages

HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7

... optimize the performance of your computer. If an OS that do not have used , you work with physical sectors (disk media). To address this sector size is unused for an extended period of time. however, these drives - Hard Drive Mounting Bracket Be sure the hard drive is secured in the Control...

User Guide - Windows 8 - Page 63

... prevent information loss or an unresponsive system: Before removing or installing a drive, shut down through the operating system. 1. Improving performance 53 Loosen the service door screw (1), lift the service door (2), and then remove it down the computer. If you are unsure whether the computer is off, in the Sleep state, or...

User Guide - Windows 8 - Page 65

... instructions. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on the hard drive so that you can run Disk Defragmenter on the size of your hard drive at any time. However, depending on solid-state drives. To run Disk Cleanup: 1. Using HP 3D DriveGuard (select models only) HP...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 1

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC Maintenance and Service Guide

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 9

1 Product description Category Product Name Processors Description HP ENVY 15 Notebook PC HP ENVY TouchSmart 15 Notebook PC ● AMD® A10-5750M 2.50-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 4.0-MB L2 cache, DDR3, quad core, 35 W) &#...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 33

Item (13) (14) (15) (16) (17) (18) (19) Component Spare part number Intel Quad Core i7-4700MQ 2.40-GHz processor (SC turbo up to ... latch, and 720534-001 RJ-45 cover) Rubber Kit (not illustrated, includes front and rear rubber feet and display bezel rubber screw covers) 720559-001 RTC battery: For use only on computer models equipped with an AMD processor 651948-001 For use only on computer...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 37

... Intel processor in Thailand 490371-201 For use only on computer models equipped with an Intel processor in the United Kingdom and Singapore 490371-031 Screw Kit 720560-001 Miscellaneous parts 29

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 38

... (does not include hard drive bracket or hard drive connector cable) NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number HDHK-001. 651948-001 RTC battery for... or hard drive connector cable) NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number 718432-001. 30 Chapter 3 Illustrated parts ...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 39

...-GHz; 1600-MHz FSB, 4.0- and 7.0-mm hard drive (does not include hard drive bracket or hard drive connector cable) NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number 718432-001. 690020-001 Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 42

..., BrightView, HD, LED, non-TouchScreen display panel 720557-001 15.6-in, BrightView, FHD, LED, non-TouchScreen display panel 720559-001 Rubber Kit (includes front and rear rubber feet and display bezel rubber screw covers) 720560-001 Screw Kit 720561-001 Rear speakers (includes cables and 4 rubber isolators) 720562-001 Front speakers (includes cables...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 45

... preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you remove each subassembly from the computer, place the...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 48

... of static-safe materials. ● Keep the work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to dissipate electric charges.

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 50

...about your computer. Make special note of warranty, are as many as 4 screws that must be removed, replaced, and/or loosened when servicing Customer Self-...tag at the bottom of your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. 42 Chapter 5 Removal and replacement procedures for Customer SelfRepair parts NOTE:...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 52

... all external devices from the computer. 3. Remove the two Phillips PM2.0×2.5 screws (1) that secures the service cover to the system board. (The solid-state... 720564-001 Before removing the solid-state drive, follow these steps: 1. Loosen the Phillips PM2.0×4.0 captive screw (1) that secure the solid-state drive to the computer. 2. Solid-state drive NOTE: This section applies only...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 54

... the computer is off the computer. Disconnect the power from the computer by pulling the module away from the computer. 3. Remove the Phillips PM2.0×2.5 screw (2) that secures the WLAN module to the WLAN module "Aux" terminal labeled "2". 2. Before removing the WLAN module, follow these steps: 1. Remove the service cover (see...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 60

... removed, replaced, and/or loosened when servicing the computer. Disconnect the power from the computer by an authorized service provider. Make special note of each screw size and location during removal and replacement. Remove the RTC battery: 52 Chapter 6 Removal and replacement procedures for Authorized Service Provider only parts. Disconnect all external...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 70

...the display enclosure. If it from the display enclosure. b. Remove the four Phillips PM2.0×2.9 screws (1) that secure the display panel to replace the display panel: a. If it is necessary to... is clear of tools, screws, and any other foreign objects. Turn the display panel upside down , make sure the work surface is available using spare part numbers 720557-001 (15.6-in, BrightView, FHD,...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 110

... PC Width Depth Height (front to rear) Weight HP ENVY 15 Notebook PC Width Depth Height (front to rear) Weight Input power Operating voltage and current Temperature ... in 0.67 to 1.10 in 4.85 lbs 19.5 V dc @ 3.33 A - 65 W 19.5 V dc @ 4.62 A - 90 W 19.5 V dc @ 6.15 A - 120 W (select models only) 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F 10% to...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 122

The wall plug must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The flexible cord must bear the certification mark of the agency responsible for specific countries...

HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Maintenance and Service Guide - Page 126

...number 55 Rubber Kit, spare part number 25, 34 S Screw Kit, spare part number 29, 34 security cable slot, location 15 security, product description 8 service considerations cables 38 connectors 38...TouchPad button 14 TouchPad components 14 TouchPad zone 14 transporting guidelines 40 U USB 3.0 port 15, 17 V vent 15, 18 video, product description 6 W webcam 10 webcam light 10 webcam/microphone module ...