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HP Deskjet 9800 Support Question

HP Deskjet 9800 Support Question

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Question posted by mamametcalfe on August 11th, 2013

How Can I Manually Get It To Run The Alignment Test

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Answer #1: Posted by SoCalWoman on August 11th, 2013 5:27 PM
This answer was accepted by the poster of the original question.
SoCalWoman

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Follow these steps to manually align the product through the print driver.

Open the HP product software:

  • Windows XP: Click Start ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product ( ).
  • Windows Vista or Windows 7: Click the Windows icon ( ), click All Programs , click HP, click the folder for your HP product, and then click the icon for your HP product to open the software
In the product software, double-click Printer Actions.
  • Double-click Maintenance Tasks. The HP Toolbox opens.
  • Click Align Ink Cartridges , and then follow the on-screen instructions to print the alignment page.

Scan alignment page

  • Lift the scanner lid and place the alignment page with the printed-side down on the right-front corner of the scanner glass. (See the engraved guide next to the scanner glass for help loading the alignment page, if needed)
  • Close the scanner lid.
  • Press the button next to OK on the control panel display to scan the alignment page.

When the Alignment successful message displays on the control panel screen, press the button next to OK on the control panel display to complete the alignment.

This information is provided courtesy of  HP Customer Support  

Hope this helps


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

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