HP Deskjet 6980 Support Question
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Question posted by robertleikin on July 26th, 2011
Doent Print The Black Ink
Printer doeant recognize the "black ink" cartridge. I replaced with a new one and same message comes up. Only the color prints
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Related HP Deskjet 6980 Manual Pages
User Guide - Macintosh - Page 3
... 17 4 Connect to the printer 18 USB ...18 Wireless networking 19 Wired Ethernet networking 46 Bluetooth wireless printing 53 5 Print photos ...57 Print borderless photos 57 Print photos with a border 59 HP Real Life technologies 60 Photo print cartridge 61 Maximum dpi ...62 Color options ...62 Advanced color management 63 Gray photo print cartridge 63 Print black-and-white photos 64...
User Guide - Macintosh - Page 17
Replace print cartridges When buying print cartridges, look for everyday print
jobs. ● Quality color photos: For more vibrant colors when printing color photographs or
other special documents, remove the black print cartridge and install a photo print cartridge. You can be used with the printer.
1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge 4 Gray photo ...
User Guide - Macintosh - Page 18
...print cartridge
Black print cartridge
Tri-color print cartridge
Photo print cartridge
Gray photo print cartridge
Result Colors print as grayscale. For instructions about installing a replacement print cartridge, see the print cartridge installation page.
16
HP Deskjet 6980 series Ink-backup mode output Printing in ink-backup mode slows the printer and affects the quality of ink, the printer...
User Guide - Macintosh - Page 94
... in which to replace print cartridges, make sure you are replacing.
92
HP Deskjet 6980 series
10 Maintenance
● Install print cartridges ● Set the auto-off feature ● Align the print cartridges ● Calibrate color ● Automatically clean print cartridges ● Print a test page ● View estimated ink levels ● Maintain the printer body ● Remove...
User Guide - Macintosh - Page 114
... in the wrong slot message If you do not have a replacement print cartridge available.
5. If the Print Cartridge Status light continues to the next step.
3. Always install the tri-color print cartridge in the right print cartridge cradle compartment.
112
HP Deskjet 6980 series Printing in the wrong side of plastic tape covers the print cartridge contacts, the printer cannot detect that...
User Guide - Macintosh - Page 115
... Maximum dpi
5. Reprint the photo. 5. If colors continue to follow these steps: 1. If the colors are tinted or incorrect If colors in the In tray with the symbol above the print cartridge cradle.
Slide the paper guides firmly against the paper that the photo paper is flat.
2. Check the printer settings 1. Open the Page Setup dialog...
User Guide - Macintosh - Page 120
... black print cartridge
installed. Replace one or both empty print cartridges. ● The printer might still be out of the print cartridges is low on the printouts are faded, you might be in addition to the tricolor print cartridge, for optimal black print quality. ● Verify that a black print cartridge is low on the page, follow these instructions.
118
HP Deskjet 6980 series...
User Guide - Macintosh - Page 127
...is flashing: Open the printer cover, replace the print cartridge that the correct print cartridges are properly installed.
● The printer might be out of the print cartridge cradle.
2. Raise the printer cover, remove the print cartridge on the printer. Proceed to correct a stalled printer. The right status light represents the black or the photo print cartridge. If the status light...
User Guide - Pre-Windows 2000 - Page 17
...3. Replace print cartridges
When buying print cartridges, look for everyday print jobs.
● Quality color photos: For more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and install a photo print cartridge. Print cartridges
Four print cartridges can be used in combination with the printer.
1 Black print cartridge 2 Tri-color...
User Guide - Pre-Windows 2000 - Page 114
... with the tri-color print cartridge. When printing photos, use the gray photo print cartridge in which to replace print cartridges, make sure you are replacing.
112
HP Deskjet 6980 series You can find the selection number in the print cartridge cradle. Print cartridge combinations For printing most documents, use the tri-color print cartridge and the black print cartridge. Note To easily...
User Guide - Pre-Windows 2000 - Page 136
... continue to step 2.
2. Chapter 11 (continued) Tab
Setting Print quality: Best or Maximum dpi
Colors are still tinted or incorrect, calibrate the color.
If neither print cartridge is faded If part of a photo.
134
HP Deskjet 6980 series Clean the print cartridges. 2.
If horizontal lines still occur, align the print cartridges. 4. Part of the photo is faded
Fading might occur on...
User Guide - Pre-Windows 2000 - Page 141
... need to be printing with the printer. ● Verify that the plastic tape has been removed from the print cartridges.
1 Remove plastic tape
● Consider selecting a higher print quality. Replace one or both empty print cartridges. User's guide
139 Verify that a black print cartridge is low on ink, consider replacing the print cartridge. Blank pages print ● The protective...
User Guide - Pre-Windows 2000 - Page 150
...There might be a paper jam. The right status light represents the black or the photo print cartridge.
Raise the printer cover, remove the print cartridge on the printer. After cleaning the print cartridge, reinsert it into the printer. One of these instructions to flash, replace the print cartridge.
148
HP Deskjet 6980 series If you removed. If the light continues to correct a stalled...
User Guide - Windows 2000 - Page 17
...will go.
4. Print cartridges
Four print cartridges can be used in combination with the printer.
1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge 4 Gray photo print cartridge
Note The availability of print cartridges varies by country/region. Replace print cartridges
When buying print cartridges, look for everyday print jobs.
● Quality color photos: For more...
User Guide - Windows 2000 - Page 18
... photo print cartridge or the gray photo print cartridge for ink-backup mode.
16
HP Deskjet 6980 series For information about installing a replacement print cartridge, see the reference guide that you are replacing.
1 Selection number label
● Printer documentation: For a list of print cartridge selection numbers, see the print cartridge installation page.
Colors print but black is...
User Guide - Windows 2000 - Page 114
...with the tri-color print cartridge.
For printing high-quality black-and-white photographs, use the gray photo print cartridge in the right side of the print cartridge cradle.
Selection numbers When buying replacement print cartridges, look for the printer, and then install them in which to replace print cartridges, make sure you are replacing.
112
HP Deskjet 6980 series 10 Maintenance...
User Guide - Windows 2000 - Page 136
... the Printer Properties dialog box and verify the following options:
Tab Paper/Quality
Setting
Size is: An appropriate paper size Type is: An appropriate photo paper Print Quality: Best or Maximum dpi
Colors are still tinted or incorrect, calibrate the color. Reprint the photo. 6. Reprint the photo.
134
HP Deskjet 6980 series Align the print cartridges. 3. If colors are...
User Guide - Windows 2000 - Page 141
... the tri-color print cartridge. Blank pages print ● The protective piece of plastic tape might still be out of the print cartridges is low on ink or might need to the print cartridges.
Print quality is poor
Streaks and missing lines If the printed pages are faded, you might be printing with the printer. ● Verify that a black print cartridge is installed. Print is faded...
User Guide - Windows 2000 - Page 148
... if the USB cable is installed.
"Two-way communication cannot be established" or "Printer not responding" The printer might not be able to the USB port on the computer.
"Printing in the right print cartridge cradle compartment. Print cartridge problem message If you print with a single print cartridge, but it indicates that exists.
146
HP Deskjet 6980 series Out-of printouts.
User Guide - Windows 2000 - Page 150
... are flashing The printer might need to flash, replace the print cartridge.
All lights are printing Documents containing graphics or photos print more slowly than text documents.
148
HP Deskjet 6980 series Press the Power button to
restart the printer.
If you removed. Reconnect the printer power cord to step 3.
3. If the status light is on ink.
Otherwise, follow the...
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