HP Designjet T790 Support Question
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Question posted by chabkathyf on February 13th, 2014
What Does Error Code 21 13 Mean For Hp Designjet T790
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Related HP Designjet T790 Manual Pages
HP Printers - Supported Citrix Presentation Server environments - Page 1
... 4.7 for Windows in Citrix environments 12 The difference between the Citrix and HP UPDs 13 Business Inkjet printers and supported driver versions 14 HP Deskjet printers and supported driver versions 15 LIDIL HP Deskjet printers...18 Using HP ink-based All-in-One and Photosmart printers 19 HP Designjets and supported driver versions 22 Resolved issues...22 Unresolved issues ...24 Microsoft...
HP Printers - Supported Citrix Presentation Server environments - Page 22
... 165b5934-15c4-4a84-c392d044915211da is due to the HKEY_CURRENT_USER\Software\Hewlett-Packard registry hive. Keys under this issue. HP Designjets and supported driver versions
HP printer DJ 70/90
Supported in Citrix environment
Not tested
HPGL2 N/A
HP-supported drivers* Host-based (PCL3 GUI)
Not tested
PS N/A
DJ 100/110
Not tested
N/A
Not tested
N/A
DJ 30...
HP Printers - Supported Citrix Presentation Server environments - Page 31
... to ports on the client system and drivers for the printers were downloaded from the HP Driver Support website. Printer model tested
HP Deskjet 5440
HP LaserJet 3200
HP Designjet 4000 PostScript
Driver version tested
HP Deskjet 5400 Series (60.51.645.0)
HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209)
HP Designjet 4000ps PS3 (61.71.362.31)
Known issues with...
HP Printers - Supported Citrix Presentation Server environments - Page 32
... with preventing the HP LaserJet/Business Inkjet/Designjet/Deskjet printer from the HP Driver Support website. Printing to print successfully. Printer model tested
HP Deskjet D2360
HP Officejet Pro K5400
Driver version tested
HP Deskjet D2300 Series (60.61.243.0)
HP Officejet Pro K5400 Series (60.62.241.0)
HP LaserJet 3020 HP Officejet Pro L7680 All-in a fatal system error on the...
HP Printers - Supported Citrix Presentation Server environments - Page 33
... Series (60.62.241.0)
HP LaserJet 3020 HP Officejet Pro L7680 All-in-One
HP LaserJet 3020 PCL 5e (60.5.72.21) &
HP LaserJet 3020 PS (60.5.72.21)
HP Officejet Pro L7600 Series (61.63.263.21)
HP Deskjet 5440
HP Deskjet 5400 Series (60.51.645.0)
33 Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the...
HP Designjet T790 and T1300 ePrinter - Image Quality Troubleshooting: English - Page 5
...; Colors are recommended to correct most errors yourself. The guide will help you find any defects or unsatisfactory results after using your printer. This guide may help you to ...printer. Sometimes you to read it may be corrected as quickly as possible. Most-common issues resolution
The Print Quality Troubleshooting Wizard can help you may arise when using your HP Designjet...
HP Designjet T1300/T790/T2300 Web Connected Features User's Guide - Page 5
... on page 8
New Web-connected features
The HP Designjet T790, T1300 and T2300 are always available from your computer and from your HP ePrint & Share Library; see Print from HP ePrint & Share on page 4
● Scan to HP ePrint & Share (T2300 eMFP only) on your Web-connected printer's touchscreen. Before using HP ePrint & Share for the first time...
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 12
...panel
● Job previews on page 34, with these symbols.
Full name HP Designjet T790 ePrinter HP Designjet T790 PostScript ePrinter HP Designjet T1300 ePrinter HP Designjet T1300 PostScript ePrinter
Short name T790 T790 PS T1300 T1300 PS
The printer's main features
Your printer is a color inkjet printer designed for printing high-quality images on page 79
4
Chapter 1 Introduction
ENWW...
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 15
Power socket 5. Paper roll
ENWW
The printer's main components
7 Power switch 4. Roll cover 2. Spindle stop 7. Communication ports 3. Spindle 6. Introduction
Rear view
HP Designjet T1300 series
HP Designjet T790 series
1.
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 29
... Mac OS X HP Designjet Uninstaller, and follow the instructions on your screen to uninstall the printer software.. button. Select the name of the printer and click the - Open the DVD icon on your desktop.
3. Insert the HP Start-up Kit DVD into your DVD drive.
2. Software installation
ENWW
Uninstall the printer software (Mac OS) 21 To delete...
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 143
... in) 610 mm (24 in)
330 mm (13 in) 457 mm (18 in) 330 mm (13 in) 457 mm (18 in Stand HP Jetdirect 635n IPv6/IPsec Print Server
Product number CN500B ...Name HP Designjet PostScript Upgrade HP Designjet External Hard Disk HP Designjet T790 24-in Spindle HP Designjet T790 & T1300 44-in Spindle HP Designjet T790 24-in )
Order accessories
The following accessories can be ordered for your printer.
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 146
... the process can take a few minutes and will restart.
5. The printer will reboot the printer.
12. The printer restarts.
13. The front panel displays External hard disk: Remove External Hard Disk.
... previously inserted into a different HP Designjet, the front panel displays: External hard disk not valid for the external hard disk.
4. Ensure that the printer is turned on again. The...
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 147
...or broken, you must uninstall it from the first HP Designjet and then install it on the printer. If you turn on . Wait until you ...HP Designjet and then want to connect it to another:
◦ If the HP Designjet has already had an external hard disk installed, you must reconfigure the printer to use the internal hard disk.
Please reconnect it , the front panel displays the following error...
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 194
...19-2 Numerical error codes
Error code
Recommendation
01.0, 01.1, 01.2
Restart the printer.
06:03
Restart the printer.
08:04
Restart the printer. If the problem persists, update the printer's firmware. ...See Update the firmware on page 127.
21, 21.1, 21:03, 21.1:03, 21:13, 21.2:13, 22.0, 22.1, 22.2, 22.3, 22.x:03, 24
Restart the printer.
26:01, 26.x:01
Bad contact detected...
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 195
...)
Error code
Recommendation
61:08.1
Resend the job without password protection.
62, 62:04, 63
Update your printer's firmware. To avoid this, in progress.
74.8:04
The firmware upgrade has failed. setting ignored..
79:03
Restart the printer.
79:04, 79.1:04
Update your printer's firmware. See Contact HP Support on page 127.
64.1:01
The...
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 201
..., see their documentation.
● If you : Configuration, Usage Report and "all pages above" from Service Information (see The printer's internal prints on page 12)
Telephone number
Your HP Support telephone number is an error code on your product (USB or network)
◦ The software name and version you are currently using
◦ If possible...
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 204
...
T790 PS
HP PCL3GUI, HP-GL/2 and HP RTL, CALS G4, TIFF, JPEG, Adobe PDF 1.7, Adobe PostScript 3
T1300
HP PCL3GUI, HP-GL/2 and HP RTL, CALS G4, TIFF, JPEG
T1300 PS
HP PCL3GUI, HP-GL/2 and HP RTL, CALS G4, TIFF, JPEG, Adobe PDF 1.7, Adobe PostScript 3
Physical specifications
Table 21-7 Printer physical specifications
HP Designjet T790 24-in series HP Designjet T790 44-in series HP Designjet...
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 205
...to 55°C (-13 to 131°F)
Recommended operating humidity
20 to 80% RH, depending on paper type
Storage humidity
0 to 95% RH
Acoustic specifications
Printer acoustic specifications (declared according to http://www.hp.com/go/energystar/. Specifications
Memory specifications
Table 21-8 Memory specifications
HP Designjet
Dedicated file-processing memory *
T790 series
8 GB
T1300...
HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 209
... supports a roll of nozzles. USB Universal Serial Bus: a standard serial bus designed to connect devices to control accessories and USB flash drives. Your printer has two USB host ports, which it uses to computers. In the HP Designjet T790 and T1300 series, each printhead prints two different colors. For a computer to print to your...
HP ePrint & Share User's Guide - Page 3
... ...9 Introduction ...9 AutoCAD plug-in description ...9 User interface ...10 Plug-in requirements ...12 Print using the Printing tool ...13 Share using the Printing tool ...14
4 Print from MS Office applications 15 Introduction ...15 User interface ...15
5 Print from other applications 16 Introduction ...16 HP Designjet Go Web ...16
6 Print files directly ...18
ENWW
iii
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