Get support for HP DF800B2

HP DF800B2 Support Question

HP DF800B2 Support Question

Find answers below for this question about HP DF800B2.
Need a HP DF800B2 manual? We have 2 online manuals for this item!
Question posted by vivekshk on January 22nd, 2020

My Photo Frame Not Working At All

On clicking the power switch, the red indicator light turns on but the screen doesn't work at all. I tried inserting a USB with pictures but still ni results.

Current Answers

Answer #1: Posted by hzplj9 on February 1st, 2020 10:32 AM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

Points: 4,873,510
1,100
points
It may be that the RTC is not charged and so the unit does not work. The unit needs to be powered up for 6 hours for full charge and the date time to be set. You could have an unformatted card inserted. Check the user guide (link attached) and follow the set-up instructions. You may be able to reset the unit if connected via the usb cable to a PC. Then continue with the set-up.

https://www.manualslib.com/manual/277136/Hp-Df800-Series.html

Good luck.

Answer #2: Posted by waelsaidani1 on January 23rd, 2020 9:56 PM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
100
points
The power adapter may not be securely connected to the DPF or the power switch may not be in the ON position.

Related HP DF800B2 Manual Pages

HP df800 Digital Picture Frame - User Manual - Page 2

... or television reception, which the receiver is encouraged to try to correct the interference by one of the following two... this equipment. Any changes or modifications not expressly approved by turning the equipment off and on a circuit different from that interference...tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits...
HP df800 Digital Picture Frame - User Manual - Page 3

What's in the Box Qty Item 1 Digital Picture Frame 2 Additional Frames 1 Remote Control 1 Universal Power Adapter (9V, 1.5A, 100/240 switching) 1 USB 2.0 Cable 1 Warranty Document 1 User Manual 1 Remote Controller Holder  Image English
HP df800 Digital Picture Frame - User Manual - Page 4

.... Insert a memory card or USB storage device (external memory) containing desired photos, music, and/or video into the appropriate card slot or USB port as illustrated below . Unfold the attached stand to its extended position and push the POWER button on the top of the digital picture frame and plug the adapter into the DC input of the digital picture frame...
HP df800 Digital Picture Frame - User Manual - Page 5

...initiate the copy or delete process. DOWN: Press to begin a photo slideshow. UP: Press to move left in browse, thumbnail or...this button in Browse, thumbnail, or MUSIC mode to previous screen in menu or settings mode. Press to decrease audible playback volume...files. VOL + / - : Press the + button to enlarge picture in thumbnail mode or when setting options. ZOOM: Press to increase...
HP df800 Digital Picture Frame - User Manual - Page 8

... and .mov) file format. Clock and Calendar • Includes alarm clock functionality Basic Brightness and Contrast adjustment controls Basic Color and Tint adjustment controls 7 on screen display languages • English, French, Spanish, Italian, German, Dutch, & Portuguese  Photo slide show without music • 9 different photo transition options. • Shuffle mode optional.
HP df800 Digital Picture Frame - User Manual - Page 9

...remote control to select the 5. to activate. Press the directional arrows to highlight the desired On-Screen-Display language. Press button and use the directional arrow buttons to highlight "LANGUAGE". Press language. Note... to highlight the desired option and press to step 5. 4. English Initial Setup 1. PULL 2. Power on the picture frame and press SETUP button. 3.
HP df800 Digital Picture Frame - User Manual - Page 10

... the displays color and tint properties. COLOR/TINT: Select this to choose the desired screen language option. Photo(s) will enlarge to change the displays brightness and contrast properties. Select "OFF" to ...the display brightness. Select "OPTIMAL" to allow the frame to display photos with their original properties. Use the & buttons to change the display contrast. Use the ...
HP df800 Digital Picture Frame - User Manual - Page 11

Select "24H" for playback. Note: Only mp3 file formats are supported for a 24 hour clock display.  TIME OPTION: Select "12H" for standard AM and PM time display. English BACKGROUND MUSIC: Turn background music on or off during the slide show.
HP df800 Digital Picture Frame - User Manual - Page 12

.... Example illustrated below: to select this or There are two methods on screen prompts as USB Flash drives and memory cards typically used with desired content into the appropriate connector. English Photo/Music/Video Content Management The HP Digital Picture Frame can play back content from internal and external memory devices such as illustrated below to...
HP df800 Digital Picture Frame - User Manual - Page 14

... move content onto the frame's internal memory. To check the picture frame's available memory, right click on the HP Digital Picture Frame and connect the HP Digital Picture Frame to your Windows™ 2000 (with service pack 4 or greater), Windows™ XP (with Service Pack 2 or greater), or Windows™ Vista PC/notebook by using the USB cable provide with product...
HP df800 Digital Picture Frame - User Manual - Page 15

Repeat the process for each file to be deleted and press the button. Select the desired photo/music file to complete the task. Use the arrow button to highlight the DELETE button icon and press the this action as it... can be removed/ deleted from internal and external memory in the same manner as illustrated below: to confirm English Follow the on screen menus to be deleted. 13
HP df800 Digital Picture Frame - User Manual - Page 16

... two slide show mode will be dis- played on or when an external memory card/USB Flash drive is powered on the lower right section of this document for a few seconds after the frame is inserted. twice when 14 English Photo/Picture Slide Show Slide show modes Slide show modes, one with background music and the...
HP df800 Digital Picture Frame - User Manual - Page 17

... display a list of music/audio files found on the selected memory source as illustrated below. Music Playback Press to select the icon then press . The frame will begin to play. • The default playback mode is to play from first to last track then repeat from the first track. Use the...
HP df800 Digital Picture Frame - User Manual - Page 18

.... icon then press to select the confirm. Press the and buttons to access the menu screen of supported video clips/files found on the selected memory source as illustrated below. Use the directional arrows to The frame will automatically play the next video clip until the end of the list, and then...
HP df800 Digital Picture Frame - User Manual - Page 19

... different days in the 17 To adjust the date, review the next section titled Clock Setup and Viewing. English The calendar will display the calendar screen similar to select the icon then press . Use the Use the month. & buttons to view the previous or next month(s). & buttons to access the menu...
HP df800 Digital Picture Frame - User Manual - Page 20

... the clock time and alarm settings, press the and the hour number will display the Clock screen as illustrated below. NOTE: The HP df800 Digital Picture Frame has a Real Time Clock (RTC) battery backup that the df800 remains powered up to achieve a full charge. Clock Setup and Viewing Press to flash. If the df800 is...
HP df800 Digital Picture Frame - User Manual - Page 21

... Supported Memory cards Memory cards slot 1 Memory cards slot 2 Connectivity USB for link to PC USB for thumb drive Media Files Supported: Video file formats Photo file formats Audio file formats User Interface/Control Buttons at the Top of digital picture frame Remote control Supported Languages On-Screen Display 8" 4:3 800x600 pixels 400:1 200 cd/m2 65/65...
HP df800 Digital Picture Frame - User Manual - Page 22

... frame's internal memory. Visit www.hp.com/support for more details. Why can't I have lost or damaged my remote and/or power ...frame? Some video file formats are not supported. Some photo/image file formats are not supported. press the button TWICE on the remote and select the internal memory icon. Can I find the latest information/FAQs about my HP Digital Picture Frame...
HP df800 Digital Picture Frame - User Manual - Page 23

..., soft, lint-free cloth to remove dust and loose particles. 2. English Cleaning and Care Tips √ Please power off the HP Digital Picture Frame before cleaning. √ DO NOT spray or pour liquid cleaning agents directly on the screen to a clean, soft, lint-free cloth and wipe the appropriate surfaces. 21 Use a clean, soft, lint...

Similar Questions

Mac Compatability
Want to know if the HP df800b2 picture frame can be connected to an iMac via an USB cable and if the...
(Posted by salbob98 10 years ago)
Default Mode Merkury Digital Photo Frame Hp Mi Df1000
Hi How do I reset this to factory default? I bought this used and the set up from your manual does ...
(Posted by unclemark 12 years ago)
Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP DF800B2 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.