HP CP6015dn Support Question
HP CP6015dn Support Question
Find answers below for this question about HP CP6015dn - Color LaserJet Laser Printer.Need a HP CP6015dn manual? We have 38 online manuals for this item!
Question posted by aagdarmawangsa on April 20th, 2010
Error Message: 50.10 Fuser Error
My printer, HP Color LaserJet model CP6015dn is not working. I always see the same error message which is "50.10 FUSER ERROR". I have tried to turn OFF and ON it, but still do not work and error message above still appears.
Current Answers
Related HP CP6015dn Manual Pages
HP Jetdirect External Print Server Products - External USB Compatibility - Page 3
..., L7500, L7600, L7700, 8000, and 8500
Also works with these USB network-capable HP printers:
HP Color LaserJet CM1015/1017mfp*, CM3530mfp*, CM4730mfp*, CM6030mfp*, CM6040mfp*, 4730mfp*, 9500mfp*; HP Officejet 6100 series*; HP PSC 2110*, 2210*, 2400*, 7350, and 7550 All-in-One
* printing only; no webscan ** except HP Photosmart 7200 series
HP Jetdirect ew2400
Supported with these USB network...
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External) - Page 19
... Settings screen 41 Figure 2-9 Alert Settings screen ...41 Figure 2-10 MY HP Printers - License Agreement screen 86
ENWW
xvii Administrator Documentation screen 17 Figure 2-1 Installation software CD browser 21 Figure 2-2 My HP Printers screen ...37 Figure 2-3 Step 1 of 2 59 Figure 2-24 HP EWS Settings tab - HP Color LaserJet CP6015 Series product 42 Figure 2-11 Overview tab ...43 Figure...
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External) - Page 61
...Click Start HP Easy Printer Care.
The My HP Printers screen appears. If the HP Color LaserJet CP6015 Series product is connected directly through a USB port, an icon for the product appears in the main pane of the My HP Printers screen. HP Color LaserJet CP6015 Series product on page 42). See Figure 2-10 MY HP Printers - Figure 2-2 My HP Printers screen
If the HP Color LaserJet CP6015 Series...
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External) - Page 66
... choose how frequent HP Easy Printer Care will check for : field. The My HP Printers screen appears. Figure 2-10 MY HP Printers - The following options are available: ● Every minute ● Every 10 minutes NOTE: This setting applies to save your alert-notification settings. HP Color LaserJet CP6015 Series product
42 Chapter 2 Software description
ENWW Turn alert notification on...
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External) - Page 152
... subnet in the network finish in the Printers Found dialog box. NOTE: For wireless installation instructions using an HP Jetdirect Print Server, consult the documentation that the software can detect the product. The search results for available HP Color LaserJet CP6015 Series products, the results appear in the Printers Found dialog box. After the first subnet...
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External) - Page 309
...LocalTalk (printer port) connection, you are installing the printing-system software on the desktop to complete the software installation.
NOTE: If the CD screen does not open automatically, double-click the HP Color LaserJet CP6015 ... window.
2. Users must set up the HP Color LaserJet CP6015 Series, connect it to the computer or network, and turn it on any computer that is connected to...
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External) - Page 318
..., carry out the following options: ● Prompt User for HP products. On the first configuration page, under IPv4, find the IP Address. If the product PPD does not appear in the Print Using pull-down arrow to scroll to the network, then try turning the product off and then on the product.
8. If...
HP Color LaserJet CP6015 Series - User Guide - Page 40
...Image REt 4800. Three calibration pages are rendered. Try the 1200x600 dpi setting to optimize neutral colors for detailed line work or small text. OFF LIGHT NORMAL (default) ...slightly.
● OFF turns off both trapping and adaptive halftoning.
● LIGHT sets trapping at which improves color consistency. Trapping reduces the effect of color-plane misregistration by overlapping the...
HP Color LaserJet CP6015 Series - User Guide - Page 43
....
You can configure the tray settings directly from this message.
● DO NOT DISPLAY: This option prevents the tray configuration message from an Adobe PS print driver.
● ENABLED uses HP's paper handling model.
● DISABLED uses the Adobe PS paper handling model. This option turns on or off the control-panel prompt to choose a different...
HP Color LaserJet CP6015 Series - User Guide - Page 44
... use paper types such as letterhead or prepunched paper. This causes no impact to process both sides if the second side is turned off between jobs. Allows you to the fuser is 60 MINUTES. Two options are available:
● AUTO enables Smart Duplexing, which instructs the device not to the first-pageout...
HP Color LaserJet CP6015 Series - User Guide - Page 200
... in permanent storage. Printing can continue, but some unexpected functions might occur if an error occurred in slot is not cleared, turn the product on .
If this message persists, contact an HP-authorized service or support provider. If error persists, contact an HP-authorized service or support provider. CALIBRATION RESET PENDING For help press (Help button...
Service Manual - Page 70
...only if the selected paper size is set to optimize neutral colors for detailed line work or small text.
Try the 1200x600 dpi setting to CUSTOM.
This item is available ...adjacent objects slightly.
● OFF turns off both trapping and adaptive halftoning.
● LIGHT sets trapping at which improves color consistency. A special sensor measures color on .
28 Chapter 2 Control...
Service Manual - Page 73
...message.
● DO NOT DISPLAY: This option prevents the tray configuration message from an Adobe PS print driver.
● ENABLED uses HP's paper handling model.
● DISABLED uses the Adobe PS paper handling model...: This option shows the tray configuration message when a tray is handled when printing from automatically appearing.
This option turns on or off the control-panel prompt...
Service Manual - Page 74
... to all days of the week and then select CUSTOM. This might be preferable for the product to the fuser is not turned off after 55 minutes of paper even if it is turned off between jobs. This option allows an image from an optional output accessory to flip the sheet of idle...
Service Manual - Page 171
... ● Abnormally low temperatures: Temperatures are too high for a 110-volt model or a 220-volt model. ENWW
Engine-control system 129
Following are the temperature differences for each temperature detection sensor is greater than a predetermined amount. Fuser identification
Whenever the product is turned on or when the right door is closed, the DC controller...
Service Manual - Page 416
... and almost caused a paper jam. If the error persists, turn the product off then on page 428.
41....Try to reinstall the EIO card.
40 BAD SERIAL TRANSMISSION
To continue press button)
(Checkmark
A serial data error (parity, framing, or line Press the checkmark button to clear the overrun) occurred as data was late arriving at the registration Press the Help button to clear the error message...
Service Manual - Page 417
... vendor for assistance.
5. Replace the fuser. Replace the fuser power-supply unit.
Turn the product on . See Fuser on .
49.XXXX PRINTER ERROR . ENWW
Control-panel messages 375
If the error no longer exists, install each device.
11. Turn product off then on .
10. To continue turn the printer off .
7. during printing. Turn the product off then on . Remove...
Service Manual - Page 418
... Chapter 7 Solve problems
ENWW
Replace the fuser. See Fuser power-supply unit on page 191.
5. Table 7-4 Control-panel messages (continued)
Control panel message
Description
Recommended action
50.10 FUSER ERROR
The fuser has experienced a lowtemperature error.
1. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged...
Service Manual - Page 422
....hp.com/ support/cljcp6015.)
380 Chapter 7 Solve problems
ENWW ERROR To continue turn the
error. See Environmental sensor on page 248.
54.15 ERROR To continue turn off , and then turn off then on
Error requires that the product be turned off Turn the product off then on . product on
The yellow-toner-level sensor has experienced an error.
1.
If this message...
Service Manual - Page 448
..., or go to write.
If the message is not cleared, turn the product off .
2. Some settings saved in the NVRAM might occur if an error occurred in permanent storage. If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp6015.)
68.X PERMANENT STORAGE...
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