HP C4599 Support Question
HP C4599 Support Question
Find answers below for this question about HP C4599 - Photosmart All-in-One Color Inkjet.Need a HP C4599 manual? We have 3 online manuals for this item!
Question posted by creativelykept on August 31st, 2011
Paper Jam Message
keep gettting paper jam message even though there is no paper jam
I've hard reset the printer
I've cleared the printer cartriage track
I've checked for any bits of paper in the front and backside of the printer
Current Answers
Related HP C4599 Manual Pages
Basic Guide - Page 3
... Control panel features...12 Find more information...13 Load paper...13 Avoid paper jams...15 Print a photo on photo paper...15 Scan an image...16 Replace the print cartridges...17
3 Troubleshooting and support Uninstall and reinstall the software 20 Setup troubleshooting...21 Network troubleshooting...23 Clear paper jams...26 Print cartridge troubleshooting 26 Support process...26
4 Technical...
Basic Guide - Page 14
...: Opens the Wireless menu.
Cancel: Stops a task (such as scanning or copying) or resets settings (such as Quality, Size, and Copies). When the product is off, a minimal amount of power is off. In certain situations (for example, after clearing a paper jam), this button opens the Copy settings menu. HP All-in-One overview
Label...
Basic Guide - Page 17
... stops at the edge of the paper-width guide. Print a photo on photo paper
15
HP All-in-One overview
Avoid paper jams
To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled photo paper by storing all unused photo paper flat in a
resealable bag. • Ensure...
Basic Guide - Page 28
... by product, country/region, and language. If you are likely to clear the paper jam from the rollers, check the rollers and wheels for help. Support options and availability vary by pulling...page 17 in this step in the tab on page 8. Gently pull the paper out of services, right click HP Network Devices Support, and then select Restart.
4. Support process
If you have a problem,...
User Guide - Page 4
......5 Control panel features...6 Menu overview...7 Use the HP Photosmart Software 8
3 Find more information...9
4 Connection information Supported connection types...11 USB connection...11 Network connection...12
5 How do I?...27
6 Load originals and load paper Load originals...29 Choose papers for printing and copying 31 Load paper...34 Avoid paper jams...40
7 Print from your computer Print from...
User Guide - Page 32
... print quality using the automatic setting, you load in -One, including letter or A4 paper, photo paper, transparencies, and envelopes. This section contains the following topics: • Load originals • Choose papers for printing and copying • Load paper • Avoid paper jams
Load originals
You can manually set to detect the size and type of...
User Guide - Page 36
HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It produces documents that look and feel more substantial than ordinary multifunction papers. • HP Printing Paper is glossy-coated or matte-coated on standard multipurpose or copy paper. HP Photo Greeting Cards, HP Premium Photo Cards, and HP Note Cards HP Photo...
User Guide - Page 37
... has a slick texture, or paper that stretches easily can cause paper jams. Using paper that does not work well in the HP All-in temperature and humidity might not print evenly, and the ink can determine whether the paper is Letter, A4, or a smaller size. Papers to smear. • Envelopes with HP inkjet
products). • Highly textured...
User Guide - Page 42
... and is not higher than the top of envelopes until it stops. Load paper
39 Do not overload the input tray;
Slide the paper-width guide inward against the stack of the paper-width guide.
Slide the stack of envelopes forward until it stops. TIP: To avoid paper jams, tuck the flap inside each envelope.
User Guide - Page 43
... envelopes" on page 59
Avoid paper jams
To help avoid paper jams, follow these guidelines.
• Remove printed papers from the output tray frequently. • Prevent curled or wrinkled photo paper by storing all paper. Flatten the transfer sheet completely before printing onto transparency film.
do not load curled sheets. Chapter 6
HP Premium Inkjet Transparency Film ▲ Insert...
User Guide - Page 44
Related topics "Clear paper jams" on page 114
Load originals and load paper
Avoid paper jams
41
User Guide - Page 57
... click Print or OK in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click Continue when done.
54
Print from the output tray. Click the... of each other top-to clear the Flip Pages Up check box. Click the Features tab. 6.
Make sure the product is the selected printer. 4. Load paper into the input tray. 2.
User Guide - Page 117
... flat and the edges are removing it from the rollers, check the rollers and wheels for the product. This section contains the following topics: • Clear paper jams • Information on the left side of paper from the product, more paper jams are recommended for torn pieces of paper that might need to occur.
3. If you are not...
User Guide - Page 141
...Clear the paper jam Solution: Clear the paper jam. For more information, see: "Clear paper jams" on page 114 Cause: The product had changed to either offline or stop printing. Chapter 13
If this did not solve the issue, try the next solution. To check the printer... product.
The cancelled print job jams the queue and prevents the next...the printer driver had a paper jam.
138 Troubleshooting Cause:...
User Guide - Page 162
... paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is full • Scanner failure • Scan errors • Unable to print • Product might appear on the product might flash, or an error message...
User Guide - Page 163
... had a paper jam. If this did not solve the issue, try the next solution. Cause: Paper was stuck in the front rollers. Do not try the next solution. Check to move ...try the next solution. Troubleshooting
Chapter 13 Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from one side of the printer to move will move freely Solution: Unplug the power...
User Guide - Page 211
... paper • Paper jam or misfeed • Paper mismatch • Wrong paper width
Paper upside down Solution: Load paper in the input tray. Cause: Paper in the input tray was not enough paper in the input tray was upside down . Out of paper Try the following is a list of paper-related error messages: • Paper upside down • Paper orientation error • Cannot load paper...
User Guide - Page 214
... rear door.
Errors 211 You might need assistance to enable the product or software to release the door. If you are likely to clear the paper jam from the rollers, check the rollers and wheels for technical support. Cause: You might need to occur.
3. Press in the product. Press OK on the left side...
User Guide - Page 215
...shown below.
212 Troubleshooting Power and connection messages
The following is heavily textured.
For more information, see : "Set the paper type for printing" on page 44 ... incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on photo paper can cause graphics or text to use paper that is too thin...
User Guide - Page 219
...; Solution 6: Reset the product • Solution 7: Contact HP support for service
Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move if it is hung up on page 114 Cause: The product had a paper jam. Solution 2: Clear the paper jam from one side of the printer to...
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