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HP 8550n Support Question

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Question posted by gsstrohm on October 5th, 2016

The Internal Test Message Appears Upon Start Up

the 8550 N laser jet printer won't get past the internal test message so we can't print any ideas?

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Related HP 8550n Manual Pages

HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Getting Started Guide, C7096-90923 - Page 6

..., an HP JetDirect print server (10/100 Base-TX), and an internal hard disk. HP Color LaserJet 8550GN The HP Color LaserJet 8550GN comes standard with a 100-sheet tray 1, a 500-sheet tray 3, a printer stand, and 32 MB RAM. Printer Information Configurations This printer is available in five configurations, as described below: HP Color LaserJet 8550 The HP Color LaserJet 8550 comes standard with...
HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Getting Started Guide, C7096-90923 - Page 21

... will appear on self test) when the printer is made by restarting the printer in the configure language mode. 4 Press GO. 5 Turn the printer off (power button out). EN Step 5: Changing the Printer Control Panel Overlay and Language (Optional) 17 Figure 3 Selecting the Display Language Use the printer control panel to set the printer to display printer messages and print configuration...
HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Getting Started Guide, C7096-90923 - Page 37

... configuration z Duplex registration z Toner status z Paper status z Color settings To print a configuration page 1 Press MENU until INFORMATION MENU appears on the printer control panel display. 2 Press ITEM until PRINT CONFIG PAGE appears on the display. 3 Press SELECT to print a configuration page and verify that the printer was installed correctly. Configuration pages include the following...
HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Getting Started Guide, C7096-90923 - Page 39

... (10 or 100) on . After READY appears on the JetDirect configuration page, see that all cables are off and then on the print server. Communicating with an optional HP JetDirect internal print server If the printer contains an optional HP JetDirect internal print server, and you cannot communicate with the printer over the network, verify the operation of...
HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Getting Started Guide, C7096-90923 - Page 51

...Port Wizard. 9 Follow the instructions in Add HP JetDirect Port Wizard for this printer to open a shortcut menu. 5 Click Properties on the shortcut menu. 6 Click... Print Server Software Installation Guide. EN Step 11: Windows Network Installation 47 To connect Windows 9x, Windows NT 4.0, and Windows 2000 workstations directly to the printer 1 Click Start. 2 Click Settings. 3 Click Printers....
HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Getting Started Guide, C7096-90923 - Page 55

... might have to print a configuration page to the procedure below. If you will be returned to Chooser and an icon appears next to the printer automatically 1 From the Apple menu, select Chooser. 2 From the list of icons along the right side of Chooser, select the name of Chooser, click HP LaserJet. 3 In the AppleTalk...
User Guide - Page 21

... with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a printer stand, 32 MB RAM, an HP JetDirect print server (10/100 Base-TX), and an internal hard disk. Printer Information Configurations This printer is available in five configurations, as described below: HP Color LaserJet 8550 The HP Color LaserJet 8550 comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500...
User Guide - Page 32

... EIO type and configure the printer, if necessary. 8 Press GO to bring the printer online. 9 Use the printer configuration page to print the page. 4 Press MENU until RESETS MENU appears on the display. 5 Press ITEM until FACTORY DEFAULT RESET appears on the display. 6 Press SELECT. The printer will reset all print jobs from the print buffer. EN When to...
User Guide - Page 38

... INFORMATION MENU appears on the printer control panel display. 2 Press ITEM until PRINT MENU MAP appears on the display. 3 Press SELECT to help navigate the printer control panel menus. Printing Menu Maps Print menu maps from the printer control panel, and then use the menu maps to view printer settings and to print. EN When to Use the Printer Control Panel...
User Guide - Page 44

... be configured through the HP Web JetAdmin software. There will appear on the display. EN Changing Settings in the PRINTING MENU on the printer control panel). An asterisk (*) appears to the right of the selection. 5 Press GO to save the selection. The printer will not print until it detects the correct media type and size or...
User Guide - Page 46

... response is set to STOP, then when the TRANSFER KIT LOW REPLACE KIT message appears on the display. 3 Press -VALUE+ until the option you to bring the printer online and allow printing to continue until TONER LOW appears on the printer control panel the printer will eventually degrade after a consumable's life has reached low, regardless of the...
User Guide - Page 51

..., you can set the printer to display printer messages and print test pages in a variety of the selection. The language selected will be the default language until the language you press GO without selecting a language, the printer will be displayed every time the printer is being configured. If you want appears on . An asterisk (*) appears to the right of...
User Guide - Page 55

... 2 Duplex Registration Adjustment 1 Press MENU until DUPLEX REGISTRATION MENU appears on the printer control panel display. 2 Press ITEM until PRINT TEST PAGE appears for the tray you want . 3 Press SELECT to print the page. 4 Hold the printed page up to scroll up through the duplex registration menu until PRINT TEST PAGE appears for the tray you want . 54 2 Using the...
User Guide - Page 101

... Job A private job is ever printed. 1 Press MENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press ITEM until DELETE appears. 6 Press SELECT to delete the job. 100 4 Advanced Printing Features EN A private job can also be deleted from the printer's control panel before it is automatically deleted from the printer's hard disk after the user releases...
User Guide - Page 119

..., see the previous sections on the display. a Press MENU until PRINT TEST PAGE appears on printer driver settings in chapter 8. Adjusting the Color Balance CAUTION Adjusting the color balance will affect all of the four toners (black, cyan, magenta, and yellow). The printer automatically recalibrates the color settings. For more information on a page that use the smooth and...
User Guide - Page 131

... overflowed during startup as the individual tasks begin initializing. Reprint the job. Message Description Recommended Action Displayed during a busy state. If possible, print to another network printer to remove any remaining pages from the computer than fits in the printer's internal memory is printed. N = EIO Slot Number 1 = Bottom EIO Slot 2 = Top EIO Slot Check that all...
User Guide - Page 145

... kit. 144 7 Printer Control Panel Messages EN Printing cannot continue until the drum kit has been replaced. Remove the imaging drum. Message Description Recommended Action DISK IS WRITE PROTECTED A user has attempted to save to the printer hard disk or send a proof and hold job to the printer while the printer hard disk is almost past its specified...
User Guide - Page 190

... in colors, except black. Replace the toner cartridge indicated on cleaning the post charger, see the installation guide included with the drum kit. If the problem persists, replace the black toner cartridge. Print the configuration page five times. Check the printer control panel display for a TONER LOW REPLACE or TONER OUT REPLACE message. If...
User Guide - Page 239

... and type 89, 91 printer messages 129 printer messages, not showing 173 printer personalities, features 18 printer personalities, selecting default 47 printer stand, illustration 22 printer, configurations 20 printing, backside of heavy media 104 printing, booklet 103 printing, cannot print symbol set 183 printing, color balance test page 119 printing, color problems 185 printing, Color Swatch 115...
User Guide - Page 240

... sizes, selecting media 40 sizes, supported media 60 smears, toner 188 Smooth Halftone Adjust page, printing 118 Smooth settings 111 smudges toner 195 software, JetSend 105 software, LaserJet Resource Manager 105, 106 space, required for printer 123 specifications, colored media 72 specifications, electrical 211 specifications, envelopes 69 specifications, heavy paper 70 specifications, labels 71...

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