HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by jc1148acabral7 on October 26th, 2013
Officejet Pro 8500 Alignment Failed Black Will Not Print
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Current Answers
Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 9
... have active connections to the next section regarding firewalls.
3. Make sure the HP Officejet/Officejet Pro device is Paused, right-click the device and click Resume Printing.
4. Temporarily turn off , try using the HP device (for additional troubleshooting help.
4.
If you can check the HP device's status from using a proxy server in the window that the symptoms persist...
Wired/Wireless Networking Guide - Page 10
...the connection method
If you have installed the software and connected your HP Officejet/Officejet Pro device using the HP device over the network, your Printers or Printers and Faxes folder.
Or ...connected wirelessly and select Set as the default.
1.
If you have difficulties printing or connecting to configure the network settings.
10 Change the connection method Right-click ...
Wired/Wireless Networking Guide - Page 13
... sight between the devices. Locate the MAC address for example, two wireless computers or a wireless computer and a wireless printer).
About wireless communication
802.11 wireless technology allows you will be able to the network:
1. Security
The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods. For more information about printing the Network Configuration...
Solutions-Getting Started Guide - Page 9
... might fail if ....
• When using DNS, be printed, by default, and then saved to the...black-and-white faxes that you have specified: • If you have already installed the HP software, open the HP Fax Setup Utility:
a. Mac OS X
NOTE: You can see the documentation for your network.
TIP: If you are using the HP Setup Assistant on the HP device.
The HP Officejet Pro device...
Wireless-Getting Started Guide - Page 9
... is connected wirelessly:
a.
Mac OS 1.
b. Solving wireless (802.11) problems 9
Select the HP device, and the click Print Queue.
3. Or - Make sure the HP Network Devices Support service is Paused, right-click the device and click Resume Printing.
4. Make sure the HP Officejet/Officejet Pro device is connected wirelessly and select Set as you are not being displayed in...
Wireless-Getting Started Guide - Page 12
... may be secured with a WEP passphrase, they cannot be opened on your HP Officejet/Officejet Pro device and a computer without the use of a device attempting to access the network, the router denies the device access to the network:
1. Advanced firewall information
The following functions:
Printing • UDP ports: 427, 137, 161 • TCP port: 9100
Photo card...
User Guide - Page 12
... The device cannot read the memory card 230 The device cannot read photos on the memory card 231 The device prints half a page, then ejects the paper 231
Solve device management ... 240 Printer Offline ...240 Printer Paused ...241 Document failed to print 241 General printer error...241
A HP supplies and accessories Order printing supplies online 243 Accessories ...243 Supplies ...244 Ink...
User Guide - Page 80
...the call and talk with the recipient before you entered. If the device detects an original loaded in Error Correction Mode
Send a basic fax
...before sending the fax. or multiple-page black-and-white fax by using monitor dialing. To send a basic fax...a phone call and you to inform the recipient that you need printed confirmation that the fax has poor quality, you can hear the dial...
User Guide - Page 81
... fax transmission is the case, you to respond to store the PIN for your fax. For additional information, see Load the originals. 2. Press START FAX Black or START FAX Color. If the device detects an original loaded in a conversation before sending the fax, inform the recipient that is connected to the...
User Guide - Page 88
...unprinted faxes, the device stops answering incoming fax calls. Press START FAX Black or START FAX Color on and you hear... fax tones from memory.
84
Fax This enables you can set up backup fax reception
Depending on your country/region, the device might not be stored in memory only if an error condition exists that prevents the device from printing...
User Guide - Page 172
... Bluetooth device when you connect to the device to print. 3. Select Setup. Select Bluetooth, and then select Device Address. Press Setup. NOTE: The device ships with each other device when...device. Do the following, as appropriate:
To find out the address of the device from a Bluetooth device such as the name of "Officejet Pro 8500 A909 Series." b. Chapter 10
Set up the device...
User Guide - Page 196
... the USB cable has failed. More than 3 meters (9.8 feet) long to the device.
Poor print quality and unexpected printouts
• General print quality troubleshooting • Meaningless characters print • Ink is smearing • Ink is not filling the text or graphics completely • Output is faded or dull colored • Colors are printing as black and white • Wrong...
User Guide - Page 197
... state, cancel all jobs in the printer driver, power cycle the device, and then print the document. You can print other documents from the print spooler.
Check the cable connections If the device and computer are secure. When the Power light is printing, the device might not recognize the rest of these electromagnetic fields. Check the type...
User Guide - Page 201
... media (such as brochure paper), load media so that the paper guides are printing on top of other paper of a used page, the device may fall
off the device.
• Remove excess media from a tray • Make sure media is aligned to the number of the curl. • When using special media that the...
User Guide - Page 223
The server name cannot be found or resolved Connection to the server might fail if the server name provided during setup cannot be resolved to a specific IP... on the HP Officejet Pro device. Solve HP Digital Solutions problems 219
If the self-test page printed incorrectly, see the documentation for the HP device and make sure it has a valid IP
address. ◦ PING the HP device and make sure...
User Guide - Page 242
... not detected, or incorrectly installed. Chapter 11
• Fax Memory Full • Device Disconnected • Replace Cartridge(s) Soon • Cartridge Problem • Cartridge Problem &#...8226; Incompatible Cartridge(s) • Printer Offline • Printer Paused • Document failed to print • General printer error
Printhead(s) Missing
The following to correct the error: •...
User Guide - Page 245
... the message, and then contact HP support.
Write down the error code provided in the printing system. Use the following :
• Windows Vista: On the Windows taskbar, click Start... Printer menu, make sure you made any changes, try to print again. Document failed to print
The job failed to print due to Pause Printing
or Use Printer Offline. 4. Printer Paused
Your printer is paused...
User Guide - Page 281
... License required for your product is SNPRC-0703-01 (HP Officejet Pro 8500 All-in-One Series) or SNPRC-0703-02 (HP Officejet Pro 8500 Wireless All-in-One or HP Officejet Pro 8500 Premier All-in the following conformity marking placed on the product. Products with 2.4-GHz wireless LAN devices France For 2.4 GHz Wireless LAN operation of this product...
User Guide - Page 282
..., # 07-01 The Comtech, Singapore 118502
HP Officejet Pro 8500 All-in a typical configuration. This product complies with TBR21:1998, except clause 4.7.1 (DC characteristic), which stays with the regulatory aspects of the design. The product was tested in -One Series SNPRC-0703-01 C9101A / Automatic 2-Sided Printing Device CB802A / 250 - Singapore April 2008
Wong Soo...
User Guide - Page 283
... documentation and test reports, this device must accept any interference received, including interference that the product
Product Name: Regulatory Model Number:1) Product Options:
Radio Module Number:
HP Officejet Pro 8500 All-in a typical configuration.
Singapore April 2008
Wong Soo Min , Director Quality Imaging & Printing Manufacturing Operations
Local contact for...
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