Home » HP » Multifunction Devices » HP 8500

HP 8500 Support Question

Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.
Need a HP 8500 manual? We have 6 online manuals for this item!

HP Overview Questions Manuals Reviews Videos Research

Question posted by candaHERCS on January 11th, 2014

Hp 8500, Can't Connect To Wireless Network

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on January 23rd, 2014 11:12 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

100
points

Setting up your wireless printer

https://www.hpsmart.com/us/en/wireless-printing/connecting-your-wireless-printer

Setting up a basic home network

http://www8.hp.com/us/en/support-topics/network-internet-support/setup-home-network.html

Drivers, Software & Firmware for HP Install Network Printer Wizard

http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=19656&ac.admitted=1382194872411.876444892.492883150

Troubleshooting network issues

http://www8.hp.com/us/en/support-topics/network-internet-support/network-internet-connections.html

Setting up Airprint for Apple devices

https://support.apple.com/en-us/HT201311

Related HP 8500 Manual Pages

Wired/Wireless Networking Guide - Page 3

... the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection 11...

Wired/Wireless Networking Guide - Page 4

... CD that came with the HP device • An active, wireless network that can connect the HP Officejet/ Officejet Pro device directly to your network. For computers running Windows, HP provides a web-based tool called the Wireless Network Assistant [URL: www.hp.com/go/networksetup (English only)] that uses a wireless router (such as a Linksys wireless router or Apple AirPort Base Station...

Wired/Wireless Networking Guide - Page 6

... the following sections provide assistance if you have connected the HP device to your wireless network or computer is weak or if there is not lit, wireless capabilities might not be able to connect, turn on wireless capabilities. If you still are encountering problems connecting the HP Officejet/Officejet Pro device to the device. If you are using your computer.) Select Setup...

Wired/Wireless Networking Guide - Page 7

... and your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet cable to connect your computer. To check the Ethernet connection on , try the following steps: 1. Run the Wireless Network Test For wireless networking issues, run the Network Diagnostic tool, complete the following suggestions in the Dock, and then click Network. b. HP Officejet Pro 8000...

Wired/Wireless Networking Guide - Page 8

... device is not connected to . HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device is not connected to the same network as there might be connected...

Wired/Wireless Networking Guide - Page 10

... for a port in order to a wireless connection any print jobs currently in the folder for the HP device, right-click the printer icon for the version of services, right click HP Network Devices Support, and then click Restart. 5. If you still cannot use your device over the network, your HP Officejet/Officejet Pro device using the HP device over the network or if you can change from...

Wired/Wireless Networking Guide - Page 11

.... Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection 11 To restore the network defaults complete the following instructions to change from an Ethernet connection to the ad hoc network profile for a few seconds. HP Officejet 6500 a. Select Network Setup, and then select Restore Network Defaults. Connect the HP Officejet/Officejet Pro device using...

Wired/Wireless Networking Guide - Page 13

... reset the network settings from accessing your HP Officejet/Officejet Pro device and a computer without the use the default network name, your wireless router. Also, the performance of devices that have the hardware address of accepted MAC addresses. All devices trying to communicate with a WAP key. NOTE: If you to wirelessly connect to your wireless network, HP strongly recommends...

Wireless-Getting Started Guide - Page 3

... method 10 Change from a USB connection 10 Change from an Ethernet connection 10 Connect the HP Officejet/Officejet Pro device using this product from the cartridges is grounded, check with HP devices 11 Advanced firewall information 12 Add hardware addresses to a wireless router 12 About wireless communication 12 Communication mode 12 Network name (SSID 13 Security...13 Hewlett...

Wireless-Getting Started Guide - Page 4

...Station) • A wireless-enabled computer connected to your network. If you install the software. Set up Wireless (802.11) communication Your HP Officejet/Officejet Pro device can connect the HP Officejet/ Officejet Pro device directly to your computer using a wireless connection (known as an "ad hoc" wireless connection). For more information about the network connection types, the SSID...

Wireless-Getting Started Guide - Page 5

... Setup Wizard, you have established a good connection to complete the setup. 4. Step 3: Install software for your HP Officejet/Officejet Pro device To install the software for your wireless network The HP Officejet/Officejet Pro device has a built-in the messages. Set up and manage the wireless connection to your HP Officejet/Officejet Pro device, run the installation program from the...

Wireless-Getting Started Guide - Page 6

... If the strength of the wireless network Turn off the router and the HP device, and then turn them back on in this order: router first, and then the HP device. If you are encountering problems connecting the HP Officejet/Officejet Pro device to your wireless network. Or press the (Setup) button on the HP device's control panel, select Network, select Wireless Radio, and then select On...

Wireless-Getting Started Guide - Page 7

... the product and your HP Officejet/Officejet Pro device to connect your computer. Make sure the HP Officejet/Officejet Pro device is set as the default printer driver (Windows only) (page 9) 6. Make sure the wireless version of the HP Officejet/ Officejet Pro device is online and ready (page 9) 5. Usually there are still unable to the wireless network, try reconnecting the Ethernet...

Wireless-Getting Started Guide - Page 8

... From the menu that appears, you install the software. If the light is turned on and which wireless network your network setup was shown on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is not connected to the same network, the firewall security software might be a hardware issue with either your router or computer. In the...

Wireless-Getting Started Guide - Page 9

... need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to communicate with each other over the network. Or - The version of the printer driver is connected wirelessly and select Set as the Port description, next to the checkmark. 3. Make sure the HP Officejet/Officejet Pro device is online and ready If you have difficulties printing or...

Wireless-Getting Started Guide - Page 10

... (802.11) in the Applications folder. 2. Connect the HP Officejet/Officejet Pro device using a USB or Ethernet cable, you are able to a wireless connection. On your computer, connect to the network name (SSID) "hpsetup". (This network name is the default, ad hoc network created by the HP device.) If your firewall to use your device over the network or if you want. After the service...

Wireless-Getting Started Guide - Page 11

... to access the network. By trusting all firewalls require you are in your home or office can be preventing your operating system. 2. add any firewall dialog boxes that the following programs are using a computer running Windows, in "Connect the HP Officejet/ Officejet Pro device to your wireless network" on your network where it can communicate with your HP device from the...

Wireless-Getting Started Guide - Page 13

... you use the default network name, your wireless router. Network name (SSID) The network name provides a basic connection to access the HP device. CAUTION: To prevent other users from the control panel at any point, the SSID will not be easily accessed by the factory to connect to communicate with the SSID "hpsetup". Security The HP Officejet/Officejet Pro supports WEP, WPA...

User Guide - Page 10

... (Mac OS X 164 To set up wireless communication using the device control panel with wireless setup wizard ...164 Connect the device using an ad hoc wireless network connection 165 To turn off wireless communication 165 Configure your firewall to work with HP devices 165 Change the connection method 166 Guidelines for ensuring wireless network security 167 To add hardware addresses to...

User Guide - Page 172

...that came with a Bluetooth connection is read only. To set up the device for Bluetooth communication The HP Bluetooth Wireless Printer Adapter allows you have...devices without a cable connection. Press Setup. NOTE: The device ships with each other device when connected. Do the following, as appropriate: To find out the address of "Officejet Pro 8500 A909 Series." b. Simply insert the HP...