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Question posted by joasiaya on September 2nd, 2015

Leaky Cartridge For Black Ink: Second Cartridge Leaking

For the second time, an almost new black ink cartridge has leaked significantly in my HP Inkjet 832C printer. Now that the leak has occurred, the printhead does not center when the printer is turned on, the light for "paper jam" blinks (no paper jam has occurred), and then the printer turns itself off.My Windows7 laptop is working well and indicates no problems with computer. The prine command gets no response from printer.The printer's status screen shows no change, that is no directive to oprint seems to have been received.Please advise.

Current Answers

Answer #1: Posted by TommyKervz on September 2nd, 2015 1:23 AM
This answer was accepted by the poster of the original question.
TommyKervz

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HP printers have a "sponge pad" at the bottom right or bottom left of them. They collect the residual ink which is spit out from the cartridges during the cartridge cleaning process. Over time, the pad threshold for ink might be exceeded, due to which the ink may leak out

You could carefully clean this as follows: put the printer on some newspaper to avoid further spills. Turn on the printer, then open the lid to allow the carriage to move to the center. Now unplug the printer, then gently move the carriage to the left and out of the way. You should now have limited access to the spittoon area. You can clean this area by carefully scooping out the mound of ink with a plastic spoon. (Be careful not to drop ink sludge on your printer, desk, carpet or clothing.) Once most of the ink has been removed then use a crumpled paper towel to soak up the ink in the bottom of the service station. It may take several rounds of this to clean up the service station. It is not necessary to completely clean the service station, just get the majority of the ink out. Once this has been completed you could turn the printer up and clean the bottom area of the printer. Do not tip up the printer before the service station has been cleaned or you are likely to create a mess


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related HP 832c Manual Pages

(English) Macintosh Connect * User's Guide - C6413-90023 - Page 6

...HP DeskJet 880C Series PrintersHP DeskJet 830C Series PrintersHP DeskJet 810C Series Printers What Comes in the Box Here's what comes in the box. Introduction Congratulations on page 68 for the appropriate telephone number.) Printer Power adapter Documents about your printer Power cord Black inkjet 6410020 Tri-color inkjet Printer software print cartridge print cartridge...
(English) Macintosh Connect * User's Guide - C6413-90023 - Page 12

... from the tri-color and black inkjet print cartridges. 6410024 Note: Be sure not to touch the ink nozzles or the copper electrical contacts. The cartridge cradles move to the center of the inkjet print cartridges. The Power light comes on the printer. Also, do NOT remove the copper strip; Black Inkjet Print Cartridge Tri-color Inkjet Print Cartridge Vinyl Tape Ink Nozzles Vinyl...
(English) Macintosh Connect * User's Guide - C6413-90023 - Page 13

Insert the black inkjet print cartridge in the right cradle, and insert the tri-color inkjet print cartridge in the left cradle. 1 Setting Up Your Printer 5 For each inkjet print cartridge, lift the cradle latch inside the printer. With the copper electrical contacts toward the rear of the printer.) 6410026 6 The Inkjet Print Cartridge light continues to blink for the printer to their home ...
(English) Macintosh Connect * User's Guide - C6413-90023 - Page 18

...that both are turned on and that AppleTalk is displayed: DeskJet 895C, DeskJet 880C, DeskJet 882C, DeskJet 830C, Deskjet 832C, DeskJet 810C, DeskJet 812C, or DeskJet 815C. 5 Close the Chooser by selecting the Active button next to your Chooser window. Choosing Your Printer: USB Connection 1 Make sure the computer and printer are connected to AppleTalk in the Chooser's upper-left side...
(English) Macintosh Connect * User's Guide - C6413-90023 - Page 62

... or within the same picture. 4 Using and Caring for Your Inkjet Print Cartridges Aligning the Inkjet Print Cartridges You must use the printer software to align the black and tri-color inkjet print cartridges each time you notice that the black and tri-color inks are missing from the HP Toolbox. If your inkjet print cartridges can be cleaned from your printed text and graphics, as...
(English) Macintosh Connect * User's Guide - C6413-90023 - Page 65

... 1-4 with the tri-color inkjet print cartridge using a clean, moistened cotton swab to touch the ink nozzles or the copper contacts. Repeat until no ink residue is seen on the face and edges. Clean the Inkjet Print Cartridge Cradle 1 Position yourself at eye level with the paper. Clean the Inkjet Print Cartridges 1 Grasp the black inkjet print cartridge by the top. DO...
(English) Macintosh Connect * User's Guide - C6413-90023 - Page 86

C6413A DeskJet 832C model no . C6413B Black Text Print Speed* EconoFast: Normal: Best: 8 pages per minute 4.6 pages per minute 4 pages per minute Black Text with Color Highlights Print Speed* EconoFast: Normal: Best: 5.5 pages per minute 3.8 pages per minute 2.6 pages per minute Mixed Text with Color Graphics Print Speed* EconoFast: Normal: Best: 5 pages per minute 3.1 pages per minute...
(English) Windows Connect * User's Guide - C6413-90009 - Page 7

... Power adapter Documents about your printer Power cord Black inkjet Tri-color inkjet Printer software6410020 print cartridge print cartridge (CD and/or diskettes) Note: You'll need to your computer must be using Windows 98. See "Frequently Asked Questions About USB (Universal Serial Bus)" on your printer, your HP dealer or call HP Customer Care. (See "HP Customer Care" on page 88...
(English) Windows Connect * User's Guide - C6413-90009 - Page 13

... cradles should move to the center of the inkjet print cartridges. these are electrical contacts required for proper operation of the printer. 3 Remove the inkjet print cartridges from their individual packages. 4 Carefully remove the protective vinyl tape from the tri-color and black inkjet print cartridges. 6410024 Note: Be sure not to touch the ink nozzles or the copper electrical contacts...
(English) Windows Connect * User's Guide - C6413-90009 - Page 14

... the top cover. You will hear a click and feel resistance when the latch is pushed down into the cradle. Insert the black inkjet print cartridge in the right cradle, and insert the tri-color inkjet print cartridge in the left cradle. 1 Setting Up Your Printer with a Parallel Printer Cable 5 For each inkjet print cartridge, lift the cradle latch inside the...
(English) Windows Connect * User's Guide - C6413-90009 - Page 22

... for proper operation of the printer. 3 Remove the inkjet print cartridges from their individual packages. 4 Carefully remove the protective vinyl tape from the tri-color and black inkjet print cartridges. 6410024 Note: Be sure not to the center of the inkjet print cartridges. Black Inkjet Print Cartridge Tri-color Inkjet Print Cartridge Vinyl Tape Ink Nozzles Vinyl Tape 6410025...
(English) Windows Connect * User's Guide - C6413-90009 - Page 23

... rear of the printer.) 6410005 6410026 15 Insert the black inkjet print cartridge in the right cradle, and insert the tri-color inkjet print cartridge in the left cradle. The Inkjet Print Cartridge light continues to blink for the printer to its home position on the right side of the printer and the inkjet print cartridge held vertically, push the inkjet print cartridge firmly down...
(English) Windows Connect * User's Guide - C6413-90009 - Page 66

... the life of the inkjet print cartridge. 58 Double-click the HP DeskJet Toolbox icon on the computer screen. (Go to align the black and tri-color inkjet print cartridges each time you notice that the black and tri-color inks are missing from the HP DeskJet Toolbox. Cleaning the Inkjet Print Cartridges Cleaning your printed page is lit. 2 Be sure the printer's IN tray contains plain...
(English) Windows Connect * User's Guide - C6413-90009 - Page 67

... apart or leave fibers (for Your Inkjet Print Cartridges To Clean the Inkjet Print Cartridges from the HP DeskJet Toolbox 1 Double-click the HP DeskJet Toolbox icon on the computer screen. 2 Click the Printer Services tab. 3 Click Clean the print cartridges and follow the directions on your inkjet print cartridges might occasionally experience ink streaks because of a small t labore qusft...
(English) Windows Connect * User's Guide - C6413-90009 - Page 69

...tri-color inkjet print cartridge using a clean, moistened cotton swab to avoid any contamination. On the Printer Services tab of the HP DeskJet ...inkjet print cartridges. 3 Using clean, moistened swabs, wipe the underside of each wall of the printer. 3 Print a test page. 4 Using and Caring for Your Inkjet Print Cartridges 4 Hold the inkjet print cartridge up to the light to inspect for ink...
(English) Windows Connect * User's Guide - C6413-90009 - Page 74

... 've removed the protective pieces of the printer? Ink. Tape. Replace the inkjet print cartridges as described on the printed page, you 've selected the HP DeskJet printer as described in a wordprocessing document, and print from there. If the printing is properly locked, as the default printer. If the tri-color ink and black ink don't line up on page 55. You...
(English) Windows Connect * User's Guide - C6413-90009 - Page 75

... need to align the inkjet print cartridges. Ink. If ink is smearing or is selected in the down . If the tri-color ink and black ink don't line up on the sheet, click Normal or EconoFast instead of Best. • You may have run out of the HP print settings box). In the HP DeskJet Toolbox, click the Printer Services tab, and...
(English) Windows Connect * User's Guide - C6413-90009 - Page 76

...the HP DeskJet Toolbox, click the Printer Services tab, and then click Clean the print cartridges. • You might need to replace the tri-color ink cartridge, as it passes through the printer,...HP DeskJet Toolbox, click the Printer Services tab, and then click Test the printer communications. If the printing is cut off around the edges, check your tri-color inkjet print cartridge. If the colors...
(English) Windows Connect * User's Guide - C6413-90009 - Page 87

... minute 0.5 pages per minute 0.2 pages per minute Duty Cycle 1,000 pages per month DeskJet 830C model no . C6409A DeskJet 882C model no . C6413B Black Text Print Speed* EconoFast: Normal: Best: 8 pages per minute 4.6 pages per minute 4 pages per minute Black Text with Color Highlights Print Speed* EconoFast: Normal: Best: 5.5 pages per minute 3.8 pages per minute 2.6 pages...
(English) Windows Connect * User's Guide - C6413-90009 - Page 103

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