HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by Rikkisc on November 22nd, 2013
Why Is My Hp 6500 Wireless Printer Offline
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Current Answers
Answer #1: Posted by DreadPirateRoberts on January 21st, 2014 8:09 AM
DreadPirateRoberts
Member since:
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Member since:
November 19th, 2010 Points: 8,633,403
Setting up your wireless printer
https://www.hpsmart.com/us/en/wireless-printing/connecting-your-wireless-printer
Setting up a basic home network
http://www8.hp.com/us/en/support-topics/network-internet-support/setup-home-network.html
Drivers, Software & Firmware for HP Install Network Printer Wizard
http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=19656&ac.admitted=1382194872411.876444892.492883150
Troubleshooting network issues
http://www8.hp.com/us/en/support-topics/network-internet-support/network-internet-connections.html
Setting up Airprint for Apple devices
Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 7
HP Officejet 6500 All-in the list of the HP Officejet/ Officejet Pro device is running (Windows only) (page 10)
1. If a problem ... have indicator lights beside the port where the Ethernet cable from the HP device control panel:
HP Officejet 6000 Printer Series
On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all...
Wired/Wireless Networking Guide - Page 8
... to access the Internet and are able to see the documentation available with either your computer is not yours.
Make sure the HP Officejet/Officejet Pro device is on and which wireless network your computer.)
2. Printer Series
HP Officejet 6500 a. On the HP device's control
All-in the list of
the screen.
b. Select Print Report, and then select Network Config Page...
Wired/Wireless Networking Guide - Page 9
... try enabling the firewall software to work with HP devices" on the printer status:
• If the HP device is Offline, right-click the device and click Use Printer Online.
• If the HP device is paused or offline, preventing you can use the HP device after configuring the firewall, go to use to communicate with HP devices" on the Network Configuration Page (for additional...
User Guide - Page 9
... installer (Mac OS X 137 To set up wireless communication using the device control panel with wireless setup wizard...137 To turn off wireless communication 137 Connect the device using an ad hoc wireless network connection 138 Guidelines for reducing interference on a wireless network 138 Configure your firewall to work with HP devices 138 Change the connection method 139 Guidelines...
User Guide - Page 12
... 243 HP media...243
8 The following printhead has a problem 230 Advanced printhead maintenance 231 Fax Memory Full...235 Device Disconnected...235 Ink Alert...235 HP recommends ...Incompatible Cartridge(s 238 Incompatible Cartridge(s 238 Printer Offline...239 Printer Paused...239 Sensor issue...240 Sensor failure...240 Previously used genuine HP cartridge 240 Ink Service Capacity Warning ...
User Guide - Page 16
... Web server. The model number is printed on the front of pages printed from the Web site. Chapter 1 (continued) Resource
HP Printer Utility (Mac OS X)
Device control panel Logs and reports Printer Status report
HP Web sites
Description
Location
software and the Fax Setup Wizard. You can use this support is typically installed with the...
User Guide - Page 59
... to the next step to send the fax, press START FAX Black or START FAX Color.
When you send a fax using monitor dialing
Monitor dialing allows you can hang up the...fax machine.
For additional information, see Load originals. 2. If this point, you to the device. If the device detects an original loaded in a conversation before sending the fax, inform the recipient that is...
User Guide - Page 63
...fax machine. NOTE: If the recipient's fax machine only supports black-and-white faxes, the HP all color faxes using the keypad, press Speed Dial or a one automatically sends the fax in -...not affect faxes you are set independently from the device control panel 1.
The device sends all -in black and white.
Press START FAX Color.
Copy resolution and lightness/ darkness are sending in...
User Guide - Page 67
... in an error condition. If an error condition occurs that prevents the device from printing the faxes (for example, if the device runs out of unprinted faxes, the device stops answering incoming fax calls.
Receive a fax
63
After the device begins to save color faxes.
This enables you turn off .
NOTE: If you to reprint...
User Guide - Page 104
... page also contains a log of the menu bar, type HP Device Manager in the box, and then click the HP Device Manager entry. 2. Understand the printer status page
Use the Printer Status page to replace cartridges until print quality becomes unacceptable. Select the device from the Devices drop-down menu. NOTE: On a Macintosh computer, the features available in...
User Guide - Page 136
...) 1. Insert the Starter CD into the CD drive. Click Install USB-Connected Device or Install Network/Wireless device. 4.
A client computer can connect to -peer network (a network without a ...functionality of network you can connect to the device in the following networking scenarios: You have a peer-to a network printer on the client computers. Follow the onscreen instructions...
User Guide - Page 137
... then click Next. Remove the protective cover from the device's network port and connect the device
to use the device with the other computers using Add Printer 1. Insert the Starter CD into the CD drive. 3. On the Connection Type screen, select Wired network/Wireless, and then click
Next. 5. Do one of the following topics: •...
User Guide - Page 139
... card. • Find out the type of the wireless device. (continued) set up wireless communication using the device control panel with HP devices • Change the connection method • Guidelines for ensuring wireless network security
Understand 802.11 wireless network settings
Network name (SSID) By default, the device looks for wireless communication (some models only). The sending...
User Guide - Page 141
... either On or Off. On the CD menu, click Install Network/Wireless Device, and then follow the onscreen
instructions. 4. Connect a USB wireless setup cable to the port on the back of the HP device and then to have a wireless network set up and running. 1.
On the device control panel, press the Setup button. 3.
Selecting this method, you...
User Guide - Page 208
... to see which part of the test failed, and then review the appropriate topic in this section for basic information about the error. Connect the HP device directly to the
wall jack to send or receive a test fax. If the test fails again, continue reviewing the troubleshooting information in this section. •...
User Guide - Page 224
...HP device is connected to your network
If your device is actively connected to the correct network. Make sure the HP device is connected to a wireless network, print the device's Wireless Configuration page. If the HP device... If the Network Status is Ready, the HP device is actively connected to a network.
• If the Network Status is Offline, the HP device is disabled.
2. You will not be ...
User Guide - Page 234
... - Chapter 9
• Fax Memory Full • Device Disconnected • Ink Alert • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of paper • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Sensor issue • Sensor failure...
User Guide - Page 243
... error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program
Printer Offline
Your printer is currently offline Use the following to correct the error:
To check if the printer is paused or offline (Windows) 1. To check if the printer is selected, click Resume. 4. On the Printer menu, make sure there are no check marks next to...
User Guide - Page 251
...-one • Valuable troubleshooting information for the HP all HP customers. Visit the HP online support Web site at the following information if you
register the HP all-in Japan. Call HP support. If you will receive the best technical assistance by device, country/region, and language. If the device is connected to qualified online support specialists...
User Guide - Page 292
... (Windows Image Application), scan from 46
Windows Add Printer installation 133 borderless printing 37 duplexing 41 HP Photosmart Software 22 HP Solution Center 97 install software 129 network setup 131 print on special or customsized media 36 print settings 40 set up wireless communication 137 sharing device 131 system requirements 257 uninstall software 141
Windows...
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