HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by yovjack on September 2nd, 2013
What Causes Hp 6500 Ink System Failure Problem
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Current Answers
Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 8
... active connections to Connected.
Make sure the HP Officejet/Officejet Pro device is on the back of this section) and follow any recommendations. Printer Series
HP Officejet 6500 a. Select Print Report, and then select Network Config Page.
Run the Wireless Network Test (using the instructions at the beginning of the HP device. Or - b. The connection status should change to...
Wired/Wireless Networking Guide - Page 12
... and experience problems, try the following functions:
Printing • UDP ports: 427, 137, 161 • TCP port: 9100
Photo card upload • UDP ports: 137, 138, 427 • TCP port: 139
HP device status UDP port: 161
Faxing • UDP port: 427 • TCP port: 9220
HP device installation UDP port: 427
12 Configure your...
User Guide - Page 9
... installer (Mac OS X 137 To set up wireless communication using the device control panel with wireless setup wizard...137 To turn off wireless communication 137 Connect the device using an ad hoc wireless network connection 138 Guidelines for reducing interference on a wireless network 138 Configure your firewall to work with HP devices 138 Change the connection method 139 Guidelines...
User Guide - Page 25
...to turn off the device, and then turn off the device, and then turning it on the desktop.
- In most situations, this action solves the problem. Critical error messages
...HP Solution Center (Windows) ▲ Double-click the HP Solution Center icon on again.
NOTE: When you of the following methods:
• Press a control-panel button, and then use one of a device failure. At the device...
User Guide - Page 103
... on the right side of support services. Select the HP device, and then click Select. HP Printer Utility panels
Information and Support panel • Supplies Status: Shows the information about currently installed ink cartridges. • Device Information: Displays information about the device and the supplies.
Use device management tools
99 Order Supplies connects you can also save...
User Guide - Page 104
... not need to : • View current device information and ink cartridge status • Help troubleshoot problems The Printer Status page also contains a log of the menu bar, type HP Device Manager in the box, and then click the HP Device Manager entry. 2. Use the HP Device Manager (Mac OS X)
To open the HP Device Manager on the right side of recent...
User Guide - Page 105
... press OK. • Toolbox (Windows): Click the Services tab, and then click Print a Test Page. • HP Printer Utility (Mac OS X): Click Device Information from the trays and accessories.
• Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of pages printed...
User Guide - Page 139
... the wireless device. (continued) set up wireless communication using the device control panel with wireless setup wizard • To turn off wireless communication • Connect the device using an ad hoc wireless network connection • Guidelines for reducing interference on the same subnet. Before installing the device software, you encounter problems, see Solve wireless problems (some...
User Guide - Page 141
... the Setup button. 3. Press an arrow button to move to complete the installation. 6. On the CD menu, click Install Network/Wireless Device, and then follow the onscreen
instructions. 4. Double-click the HP Installer icon on the Starter CD. 3.
You will need a USB cable. Selecting this option allows the software to Network Settings, and...
User Guide - Page 142
... manage
If you do not have already successfully installed HP software and experience problems, try the following: 1. This is security software running Windows, in the firewall configuration utility, look
for interference in your HP device from the internet. If you are using an ad hoc wireless network connection
Method 1 1.
If you can absorb radio waves...
User Guide - Page 147
...; Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams • Errors
Work with ink cartridges
To ensure the best print quality from the HP all-in-one...
User Guide - Page 155
... printhead. 5. If you might have a problem with ink cartridges 151 This might need to the color and icon on again. To clean the printhead from the control panel 1. In the HP Solution Center, click Settings. Install each ink cartridge label to be cleaned. Match the color and icon on each ink cartridge in the printhead.
This section...
User Guide - Page 168
...• Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Troubleshoot installation issues
Solve printing problems
This section contains the following topics: • The device shuts down unexpectedly •...
User Guide - Page 196
... order, with a high print quality setting, such as Best or Maximum dpi. Cause: The product experienced an error. If this did not solve the issue, try the next solution.
Chapter 9
Solution 2: Wait while the ink dries Solution: Wait at least thirty minutes for a paper jam • Solution 6: Service the product
Solution 1: Restart...
User Guide - Page 197
...If prompted, choose your country/region, and then click Contact HP for information on calling for service. Make sure you find. Cause: Paper debris may be cleaned. Go to be present, but...the next solution.
If this issue, there is not a problem with your printouts is finished, wait a couple of the device can damage the ink cartridges). CAUTION: Trying to clear a paper jam from the...
User Guide - Page 198
... for the TrueType or OpenType icon. Solution 3: Align the printer Solution: Align the printer. After cleaning the printhead, print a print quality report. Chapter 9
Cause: Many black print quality problems clear up with the automatic services performed after each print job is able to print smooth fonts. If this did not resolve the...
User Guide - Page 208
... are running the test.
204 Maintain and troubleshoot Connect the HP device directly to the
wall jack to see if the problem
continues. • Remove other equipment from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X), make sure the device is not busy completing another telephone cord to see which part...
User Guide - Page 220
... switched on at all times. try receiving a fax from the one of the fax.
Cause: HP Digital Imaging Monitor (Windows only) is configured to receive faxes is no paper in the ... printed incorrectly, see Clean the device or Solve scan problems.
Received faxes are blank or have vertical lines Cause: Faxes received by clearing the fax log and memory. Cause: The internal memory is probably...
User Guide - Page 222
... not lit, the wireless capabilities might help solve the problem. Connecting an Ethernet cable turns off the power and then turning it back on If the blue light near the HP device's wireless button is detected, the printed test report will recover a network communication issue. Chapter 9
Basic wireless troubleshooting
Perform the following suggestions in the order...
User Guide - Page 234
...; Device Disconnected • Ink Alert • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of paper • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Sensor issue • Sensor failure • Previously used genuine HP cartridge...
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