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Question posted by stephendavidklein on June 10th, 2013

Printing With Mac Mountain Lion And Hp 6500 Driver 11.4

I have a new Mac (10.8 Mountain Lion) , but tried to use the 11.4 driver from my 10.6 Snow Leopard.  The printer works fine, but I'm having issues trying to scan.  I looks like it is working, but the new file does not show up in my target location.

Current Answers

Answer #1: Posted by DreadPirateRoberts on August 16th, 2013 8:19 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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This should help you troubleshoot the issue.

https://support.hp.com/us-en?openCLC=true

Related HP 3390 Manual Pages

HP Printers - Supported Citrix Presentation Server environments - Page 2

... by Citrix, identifies which HP scanners and All-in-One printers and TWAIN driver versions were used , and describes any issues that occurred while performing these tests. Citrix has also collaborated with HP to test select HP printers and their associated HP print drivers in -One printers and their associated printer drivers performed using the scan-related feature tests that Citrix...
HP Printers - Supported Citrix Presentation Server environments - Page 3

... and stable in the stability and functionality of memory leaks and memory allocation issues. Stress Testing HP performs stress testing of its print drivers. Because the driver code bases of these select printers translates to all printers in Citrix environments. HP tests its print drivers with the StressPrinters tool provided by Citrix to simulate a user logon where multiple...
HP Printers - Supported Citrix Presentation Server environments - Page 11

HP printer LJ 8150 CLJ 8500 CLJ 8550 LJ 9000/ LJ 9000mfp LJ 9040/9050 LJ 9040mfp/ 9050mfp LJ 9055mfp LJ 9065mfp CLJ 9500 CLJ 9500mfp Supported in Citrix environment Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes PCL Win2k/XP/2003: 4.27.8150.410 Win2003-x64: use HP LaserJet 8150 driver included in the...
HP Printers - Supported Citrix Presentation Server environments - Page 12

...search for and use Add Printer Wizard or Add Printer Driver Wizard. The Windows operating system limits a print queue to the HP Universal Print Driver queue if installed in Citrix environ- For Terminal Server 2003 SP1 configurations, the HP Universal Print Driver can be mapped to print to all PCL 5capable HP client printers or the HP Universal Print postscript (PS) emulation driver to http...
HP Printers - Supported Citrix Presentation Server environments - Page 13

... via USB. Printer settings will be saved to black and white, no extra trays, no device-specific paper handling...print jobs locally. The HP UPD works well for mapping to the actual configuration of the driver installed on the Citrix server for client printers. The autocreated printers using the Citrix UPD for any HP PCL or Postscript client print driver for autocreated client printers...
HP Printers - Supported Citrix Presentation Server environments - Page 15

...Yes series PCL3 Ver 1.0 N/A N/A HP Officejet Pro K850 Yes series PCL3 Ver 1.0 N/A * Driver versions more current than the versions stated in Citrix environments compared to meet the needs of compatible products to consumer Deskjets. N/A HP Deskjet printers and supported driver versions HP recognizes the need for small inexpensive printing solutions for Citrix environments: •...
HP Printers - Supported Citrix Presentation Server environments - Page 17

...17 HP printer Deskjet 5150 series Supported in Citrix environment Yes HP-supported drivers* PCL Host-based Ver. 8.4.5 or Commercial slim driver N/A Deskjet 5440 series V.60.051.645 or Yes N/A Commercial slim driver Deskjet 5550/ 5551 Ver. 7.1.0 Yes or N/A Commercial slim driver Deskjet 5650 series Ver. 8.4.5 Yes or N/A Commercial slim driver Deskjet 5740 series Ver. 10...
HP Printers - Supported Citrix Presentation Server environments - Page 18

...HP Deskjet printers The table below identifies the HP Deskjet printers which use LIDIL (Lightweight Imaging Device Interface) printer language. HP printer Deskjet 710/712/720/ 722 Supported in Citrix environment Not Supported PCL N/A HP-supported drivers... Not Supported N/A N/A Deskjet D4100 Not Supported N/A N/A * Driver versions more current than the versions stated in this table are ...
HP Printers - Supported Citrix Presentation Server environments - Page 19

... N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 19 These products include the PSC and Officejet products leveraged from LIDIL based Deskjets are leveraged from the Deskjet 3000 series. Customers who wish to printing; Using an associated Deskjet driver will be available on a walk-up basis (fax, scan, card readers, etc.) HP recommends downloading the 'basic features' or corporate...
HP Printers - Supported Citrix Presentation Server environments - Page 21

PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported. HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not ...
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.... A new registry key is a GUID (globally unique identifier). An example of the HP UPD or discrete print driver. In general, the time it takes to autocreate a printer using the HP UPD or a discrete HP print driver version 60.xxx.xxx.xxx or 61.xxx.xx.xxx will be 10 seconds or longer, depending upon the performance and load of time. HKCU...
HP Printers - Supported Citrix Presentation Server environments - Page 23

... and memory corruption causing possible spooler crash, spooler hang, failed autocreation, failed autocreated printer cleanup, and server performance degradation hpbmini.dll issue This issue occurs with 60.x.x.x and 4.x.x.x print drivers containing hpcdmc32.dll version 1.0.2.30 or older. For HP print drivers version 4.x.x.x, it is strongly recommended to upgrade to 4.20.x.x.) is not available...
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... recommend the use the Citrix Universal Print Driver or Universal Printing System to print to the user's profile when the user logs out. However, HP and Citrix do test print drivers and printers in Terminal Server This issue does not occur with Citrix, only with DOT4 port on the host machine by HP? Microsoft issues HP printer with Terminal Server. Answer: Check the LaserJet, Business...
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HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 142

... any of the device configuration settings on the tab. If it is either during installation or when you change . 120 Chapter 3 HP traditional print drivers for Windows ENWW The Printer Model setting automatically changes to User Configured whenever you select Update Now on the Configure tab. Figure 3-20 Configure tab The printer image in the drop...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 145

... .PCM file to work - NOTE To install screen fonts that match the font DIMM, use the .PCM file that are available from a software program's paper source list in the More Configuration Options dialog box. space memory available to close the Add Font DIMM dialog box. HP traditional print drivers for Windows Use the following information: ●...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 214

... Help for more information. ● Device Information ● Paper Handling ● Print Quality ● Print Density ● Print Modes ● System Setup ● Date/Time ● Service ● Device Polling ● Save/Restore 4. NOTE The changes that appear on these pages. NOTE If you have similar settings in the printer driver, those settings take priority over the...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 222

...printer drivers for some Mac drivers), choose the correct media type. 5. For Macintosh drivers, on the Paper/Quality tab or the Paper tab (the Printer Features tab for instructions. Printing on special media (HP LaserJet 3390/3392 all-in-one Properties (or Printing... media from sticking together, and place the printed pages on a flat surface. 204 Chapter 11 How do I? Open the rear output door...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 366

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