Question posted by maheshlbw on November 9th, 2017
Washing Machine Model: Ha 655 Tme
My Haier Washing Machine model: HA 655 TME is faulty since November 2016. On repeated complaints to service centre, few SR is as follows:MU20170605102637MU20170613106149MU20170626103414MU20170908103480The technician attending complaints had almost replaced few parts like PCB, Door lock, Motor... on trial and error basis his different visits (God knows whether the replaced parts were working ??). The existing PCB replaced by the technician, is 'short' (told by local private technician) and can be noticed very well. I was even asked by one of he senior technician to sent the machine to work shop for through check so the vehicle was also sent, and the man asked me to lift the machine from my first floor flat to the vehicle, which I refused due to my health problem.Moreover, we were advised by the technician to buy new washing and said that the spare parts of model: HA 655 TME is not available at all. After every visit of the technician, I used to receive SMS from Haier saying " Your SR has been cancelled as you refused to pay service cost and if not satisfied then SMS 'NO' to Which is absolutely 'FAKE", I had never refused to pay the service charges. In fact, at one occasion I had paid service charges through Cheque, for which I had bank details as proof. To every message received from Haier, the counter message of NO was send to yet no action. Will any look into the matter and help.
Current Answers
Answer #1: Posted by Odin on November 9th, 2017 7:30 AM
We're an independent help site not connected with Haier. Here are some suggestions.
- Escalate to corporate: use the corporate contact information here--http://www.corporateofficeowl.com/Haier/Corporate%20Office.
- Complain to one of the applicable consumer agencies, as listed at https://www.usa.gov/state-consumer/
- Consider a complaint site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, each of which is designed to get action from the offending companies.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Similar Questions
Gaer Box Of My Washing Machine Model Hwm 120_as/bs Is Damaged From Where Availab
I need gear box for HWM120_AS/BS
I need gear box for HWM120_AS/BS
(Posted by Tajdarali95358 6 years ago)
My Zerowatt Xqb55-526 Portable Washing Machine Fills Water But Would Not Spin
My Zerowatt Xqb55-526 Portable Washing Machine fills water but would not spin what is the best solut...
My Zerowatt Xqb55-526 Portable Washing Machine fills water but would not spin what is the best solut...
(Posted by pramodppawar 8 years ago)
Washing Machine Haier Xpb60-23s My Machine Cabinet Is Damaged.
Dear Sir,I have washing machine model Haier XPB60-23S. my machines's cabinet is damaged. it is need ...
Dear Sir,I have washing machine model Haier XPB60-23S. my machines's cabinet is damaged. it is need ...
(Posted by mysweetraj 8 years ago)
Washing Machine Hms800tve Door Won't Open After Wash
My Washing Machine Model HMS800TVE Door won't open after a Wash. I have run the Rinse Option Again, ...
My Washing Machine Model HMS800TVE Door won't open after a Wash. I have run the Rinse Option Again, ...
(Posted by otiomaghomi 9 years ago)
Door Lock Error - Cycle Will Not Start
(Posted by lbandls 9 years ago)