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Genie SilentMax 1000 Support Question

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Question posted by 3qell on April 5th, 2014

How To Troubleshoot My Genie Silentmax 1000 Garage Door Opener

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Related Genie SilentMax 1000 Manual Pages

Owner's Manual - Page 1

..., Inc., dba The Genie Company Homelink is a registered trademark of Johnson Controls Technology Company. DO NOT RETURN to the store. Homelink ® and Car2U® compatible. GARAGE DOOR OPENER MODELS PowerMax® 1200/1500, SC 1200/1500, TriloGTM 1200/1500, PowerLift® 900, GPowerTM 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 SCREW/BELT...

Owner's Manual - Page 2

...store. 9 S2afety Inf3ormatio4n Safety Notifications 3 Important Safety Instructions 3 Infrared Protection Function 3 F3eatures Safety 4 Opener 4 R4equired5Progra6mming Introduction 5 Overview of Powerhead Controls 5 Travel Limits Closing Garage Door (DOWN Limits 6 Opening Garage Door (UP Limits 7 Wall Console Overview 8 Series III Wall Consoles with Black Buttons... 8 Series...

Owner's Manual - Page 3

...Genie® Company or your local Genie® Factory Authorized Dealer. • DO NOT install operator on an improperly balanced door. If you have any questions or do not understand an instruc- C) Away from all locks connected to the door before removing opener...THIS SAFETY INFORMATION CONVENTIONS USED IN THESE INSTRUCTIONS Garage doors are large, heavy objects that move with ...

Owner's Manual - Page 4

...NOTE: Use this manual ONLY after 4 minutes of the door opener by a person or obstacle, the garage door will not control the door opener. Check that enhances the security of no effect on all... Installation poster to the full open /close the door for an Assembly/Installation Instructions poster, if needed , or call 1-800-35GENIE. Contact your Genie® Professional Dealer for maximum...

Owner's Manual - Page 5

... devices, wall consoles, keypads, and the powerhead. 3. Remote Programs (Default menu) - These show you . move (open/ close) your particular door and does NOT require programming. Speed Control refers to program the opener so that your Genie garage door opener is only used to operate the opener once the Required Programming section has been successfully completed. Each of Powerhead.

Owner's Manual - Page 6

...step. You can occur. • T he shuttle MUST be activated. Closing Garage Door (Down Limits) 1 Lift the door open by hand until the shuttle/bullet engages the carriage on the rail. 4 ... and must go back to carriage, do so now. If not illuminated, check for 2 seconds until garage door is fully closed on the Powerhead, you see two solid red or flashing LEDs on floor, then release...

Owner's Manual - Page 7

... LED remains off). PROGRAM SET - PROGRAM SET - 9 Press and release the Program Set button (both LEDs flash blue and go off ). HOLD Opening Garage Door (Up Limits) NOTE: Beginning with powerhead. BOTH DOOR LIMITS ARE NOW PROGRAMMED. 7 7/13/12 10 17 AM PROGRAM PROGRAM SET - SET HOLD 2 seconds 7 Release up arrow button (+) for 2 seconds...

Owner's Manual - Page 8

...-CS 1D THE GENIE COMPANY Residential Door Operator 120V. 60HZ. 5A S/N:10XXXX XXXXXXX Wall consoles from other manufacturers may not work with openers of the following... Open/Close Button Opens and closes door from inside garage. Independent Light Control Button Controls door opener lights from inside garage. 8 Series III Wall Consoles with this button to open or close garage door....

Owner's Manual - Page 9

...under the center of the door opening. For further help, refer to open and close your garage door using the Wall Console Open/Close button. 13 Close the garage door using the Open/Close button on the ...settings is closing tight to make certain the door is covered in Troubleshooting Section of the door. The door MUST complete a full cycle from open to close and close to MAINTENANCE and ...

Owner's Manual - Page 11

... AND YOUR GARAGE DOOR IS READY TO USE! PROGRAM IMPORTANT: Your HomeLink® device will ONLY respond to Genie mode. NOTE: For Car2U and HomeLink, park the car outside the garage with the ignition key in the HomeLink® instruction manual. 19 Press and release the same button on the remote (the door should open or...

Owner's Manual - Page 12

...have successfully erased the old programming. 2. When blinking stops you must start the opener while the door is ready for 2 seconds. (The round LED turns blue and then goes .... 4 Optional Programming PROGAMMING THE WIRELESS KEYPAD Setting Up a PIN 1. Door opener will stop fully open or closed. When the door has stopped moving, pressing on any key will run. Enter your new...

Owner's Manual - Page 13

... programmed Remotes and wireless Keypads. G999-393 Manual-ScrewBeltChain-EN indd 13 (continued next page) 13 7/13/12 10 17 AM NOTE: The garage door opener will not activate the door opener. T - + SET HOLD 2 seconds 2 Release the Program Set button, round LED goes off and the long LED flashes purple. 4 Optional Programming Clearing Memory FOR...

Owner's Manual - Page 14

... the Intellicode® 1. 3 Find the Learn Code Button and Learn Code Indicator LED on the Remote back to GREEN for this Intellicode® 1 model of Genie® garage door openers .The default Intellicode® 2 setting must be changed to Intellicode® 1. (Follow these same steps to change Intellicode® 1 back to Intellicode® 2.) NOTE...

Owner's Manual - Page 16

...it should move very slowly. - NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR. 5. Test opener monthly. When possible, use emergency release only when door is improperly balance or springs are broken. • CONTACT A TRAINED DOOR SYSTEM TECHNICIAN. KEEP DOORS PROPERLY BALANCED. SAVE THESE INSTRUCTIONS WARNING • Garage door hardware (springs, cables, brackets, pulleys, etc.) are not ON...

Owner's Manual - Page 17

... to carriage assembly. To disengage bullet from carriage, pull relaese handle down and toward the opener. Disengaging and Engaging Carriage/Bullet Screw Drive Opener Belt/Chain Drive Opener Disengaged Engaged Disengaged Engaged To engage bullet to door opener. • Open powerhead light cover. • Remove light bulb(s). • Replace light bulb(s). - DO NOT use...

Owner's Manual - Page 19

... OPENING travel will display. FLASH BLUE FLASH BLUE SPEED SETTINGS DONE Locating Safe-T-Beam Pairs: Source (Red LED) and Sensor (Green LED) Sun Red Green LED LED One Door Garage Green LED Red Red LED LED Two Door Garage Green LED Green Red Red Green Green Red LED LED LED LED LED LED Three Door Garage Single Garage Door...

Owner's Manual - Page 21

...lenses. • Check garage door for binding. • Check closing "FORCE" adjustment. 8 Troubleshooting OPERATION Need help or have questions? DO NOT RETURN to door. • Check if ...door does not move. See page 17. • Reposition door opener antenna. • Remote LED does not come ON with the garage door hardware or springs, contact The Genie Company at garage door...

Owner's Manual - Page 22

... cutout Program remote using instructions on a one -piece door. • Contact The Genie Company at 1-800-35GENIE concerning door speed. Check alignment of door. WHAT TO DO • Be sure all door fasteners are tight. • Be sure garage door is in good repair. Normal speed for one-piece door is lowest speed setting. • If carriage travel...

Owner's Manual - Page 23

...; 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 LIMITED WARRANTY GMI Holdings, Inc d/b/a The Genie Company ("Seller") warrants to the original purchaser of the below identified, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers...

Owner's Manual - Page 24

... tone and flashes red when garage door does not close ? Genie® Has the Answer! enables safe parking in garage Universal Wall Push Button • Easy to mount inside garage • Used in One Keyless Entry Pad • Wireless; Garage Door Opener Accessories Looking for activation Upgrade with Revolution Series 1500, 1200 and 1000 Models) • Sleek and compact...