Gateway NV-59 Support Question
Gateway NV-59 Support Question
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Question posted by artwritchi on June 22nd, 2014
Gateway Nv59 Will Not Power On
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Current Answers
Answer #1: Posted by freginold on August 25th, 2014 11:35 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Gateway NV-59 Manual Pages
Gateway Notebook User's Guide - Canada/French - Page 55
...a cable or DSL modem (for Internet access), and your computers. 3 Plug one end of the power adapter into the AC connector on the router and
the other end into the Ethernet jack on the ... one end of a straight-through network cable into the network jack on the DSL or cable modem. www.gateway.com
In addition to a router, you need a straight-through cable for each computer you want to connect ...
Gateway Notebook User's Guide - English - Page 55
www.gateway.com
In addition to a router, you need a straight-through network cable into a grounded, 110V electrical outlet. 2 Turn on ...the other end into the network jack on your computer wherever you can set up your computers. 3 Plug one end of the power adapter into the AC connector on the router and
the other end of a straight-through cable for Internet access), and your wireless...
Gateway Quick Start Guide for Windows 7 - Page 1
... Devices (Keyboard/Touchpad 6
Volume Controls 7
Remote Control (optional 8
Your Computer's Drives 8
Power Supply 10
Ports and Connectors 11
Turning your Computer ON or OFF 12
Upgrading your Computer 14... and your Software 15
Windows Welcome Center 15
Internet Security Offer 15
Gateway Recovery Management 16
Your Computer's Documentation 17
Playing Multimedia Files 18
First...
Gateway Quick Start Guide for Windows 7 - Page 8
...Volume up , down, left, right) and OK 8. Insert the batteries into the remote control; Power ON/OFF or Quick Resume 2. Open Guide 6. Selected computers include an "all your computer does ...not feature an internal
infrared receiver, a USB receiver is limited to a USB port on Gateway computers.
Direction keys (up /down 10. Teletext selection (red, green, yellow, blue) 12....
Gateway Quick Start Guide for Windows 7 - Page 12
...easy-to control the media functions of your computer to an aerial. The computer requires a Gateway-certified adapter. Caution: The sensor is not an 'full' IR port and can access ...Remote Control Receiver - Turning your Computer ON or OFF
Turning your computer by pressing the main power button on these devices. 2. The appropriate cable is usually included with the monitor. Then switch ...
Gateway Quick Start Guide for Windows 7 - Page 14
.... Rousing your computing experience as easy and pleasant as image or digital-video editing or 3D games, adding some memory will be powered on certain computers. Upgrading your Computer
Gateway strives to store the contents of the memory, but your computer must be a convenient solution to help your needs, you can define...
Gateway Quick Start Guide for Windows 7 - Page 34
... mode, press a key on the screen Your computer is in suspend or power saving mode. 1. Nothing displays on the screen (page 34)
The screen freezes when the Gateway logo displays (page 36)
The screen freezes when the Windows logo displays (page 36)
The ...& Troubleshooting Guide Before calling the Customer Contact Centre, please read our recommendations in Sleep mode, press the power button.
Gateway Quick Start Guide for Windows 7 - Page 43
...+ to run on the website for the software.
1. a. Helpdesk - 43
Use a grounded AC power outlet (or power strip). Installing a program
When you encounter a problem with it to product. Right-click on Start >...software box or on your printer cable is not installed correctly in Windows.
Gateway cannot be held responsible for information about installing the printer in Windows
Check ...
Gateway Quick Start Guide for Windows 7 - Page 48
... interference received, including interference that to verify the presence of wireless devices. The power output of California to provide reasonable protection against harmful interference in your notebook, is... modem card is subject to the telephone company.
48 - Contact Gateway for help. Caution: In order to www.gateway.com/ prop65. However, there is connected. Consult the...
Gateway Quick Start Guide for Windows 7 - Page 49
... Information - 49 The telephone company may be connected to maintain uninterrupted service. Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the... regulations of service may request that temporary discontinuance of Industry Canada. Contact Gateway for information. This device should not exceed five (5).
If this device ...
Gateway Quick Start Guide for Windows 7 - Page 50
...marking comply with these directives implies conformity to this computer include a low power radio transmitter in some cases, the inside wiring associated with the above conditions...means that the wireless devices provided with wireless controllers and wired modems: Hereby, Gateway, declares that the equipment meets certain telecommunications network protective, operation, and safety ...
Gateway Quick Start Guide for Windows 7 - Page 51
...Gateway cannot be suitable for any radio or TV interference caused by the user and the consequences thereof, which are hazardous voltages that is classified as of March 2009 are unsure of the type of power... that aim, the socket-outlet should be returned to electromagnetic fields.
A defective power supply must be held responsible for USB, IEEE1394, serial, printer, game, analogue...
Gateway Quick Start Guide for Windows 7 - Page 52
... to disassemble the laser device. You then must disconnect all power and modem cords, and remove the battery. Gateway recommends that you plug in and switch on the equipment. ... products. LASER COMPLIANCE STATEMENT The optical devices are designed for use . During product certification, Gateway used the following cable quality:
USB2.0 Certified Cables from Hama 46778 ...
Gateway NV50 Series User's Reference Guide - Canada/French - Page 3
...Reference 1
About this guide 2 Accessing your online User Guide 2 Gateway contact information 2
Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For ...discomfort and injury from repetitive strain 18
Connecting the AC adapter 18 Protecting from power source problems 20
Connecting to a broadband modem or network . . 20 Connecting...
Gateway NV50 Series User's Reference Guide - Canada/French - Page 13
... optional jack. For more information, see "Connecting to this jack. Plug USB devices (such as a high definition television, into this jack. www.gateway.com
Component
Kensington™ lock slot Power connector Ethernet jack
Monitor port
HDMI out jack
USB port
Microphone jack
Icon
HDMI
Description
Secure your notebook to an object by...
Gateway NV50 Series User's Reference Guide - Canada/French - Page 17
www.gateway.com
Component Icon
Hard drive bay
Ventilation slots and cooling fan
Description
The hard drive is ...so air vents are blocked, your lap. Keyboard area
Keyboard area for select models
Speakers Status
indicators Keyboard
Capacitive touch keys
Power/Battery indicators
Touchpad
11 Caution: Do not block or insert objects into these slots are not obstructed.
Do not use the...
Gateway NV50 Series User's Reference Guide - Canada/French - Page 63
... with Your Notebook" on page 67.
59 The display stays off until you open the panel again.
• Use Hibernate mode for maximum power savings
while your notebook is comfortable. &#... like USB devices. • Select the Power saver power plan to get
maximum power savings. Tip
For more information about traveling with your notebook. www.gateway.com
• Turn off wireless networking and ...
Gateway NV50 Series User's Reference Guide - Canada/French - Page 115
... battery, see "Recharging the battery" on page 56.
• Make sure that your AC power adapter is
connected correctly to your notebook is plugged into the outlet and turn it on.
&#...Make sure that the surge protector is connected securely to room temperature. www.gateway.com
Power
Your notebook is not working on AC power
• Make sure that the battery is calibrated correctly. To test ...
Gateway NV50 Series User's Reference Guide - English - Page 63
... fully recharge the batteries before traveling. Tip
For more information about traveling with Your Notebook" on page 67.
59
For more information about using your notebook, see "Changing notebook power settings" on page 56. www.gateway.com
• Turn off wireless networking and Bluetooth. • Dim the display as low as is not...
Gateway NV50 Series User's Reference Guide - English - Page 115
..., plug a working device, such as a lamp, into a surge
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• Make ...an electrical outlet, turned on, and working correctly. www.gateway.com
Power
Your notebook is not working on AC power
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