Gateway DX4831 Support Question
Gateway DX4831 Support Question
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Question posted by beskleesh on September 5th, 2014
Gateway Dx4831 Won't Boot Up
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Current Answers
Answer #1: Posted by freginold on September 13th, 2014 4:26 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a computer won't turn on, it's because one of two components has failed: either the power supply unit or the motherboard (assuming you've ruled out the power coming in from the wall or surge protector as the problem).
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Related Gateway DX4831 Manual Pages
Gateway Desktop Quick Start Guide - Page 1
... or OFF 12
Upgrading your Computer 13
Internet and Software
15
Using Windows and your Software 15
Windows Welcome Center 15
Internet Security Offer 15
Gateway Recovery Management 16
Your Computer's Documentation 17
Playing Multimedia Files 18
First steps on the Net 20
Protecting your computer 20
Choose an 'Internet Service...
Gateway Desktop Quick Start Guide - Page 2
... should keep in a safe place. How to Register During the initial startup of purchase Receipt number
Store this space to visit our website at www.gateway.com/register. The second window you'll see contains optional fields that you ! After we receive your computer, a window will give you access to register...
Gateway Desktop Quick Start Guide - Page 3
...computer, please make the most of purchase. Also, save your proof of your computer, Gateway recommends you perform the actions described below before you start working with your computing experience. This... to update the guide at least once online (see page 46 for purchasing a Gateway computer! Gateway Support Make sure you write down any error message causing the problem, and have the...
Gateway Desktop Quick Start Guide - Page 7
... (optional): These keys, usually across the top of the pointer! Space: used to select or activate the command the cursor is pointing at.
2
1. Please update Gateway InfoCentre for characters on Start > Control Panel > Hardware and Sound > Mouse > Pointer Options. Note: Improve the motion and visibility of the keyboard, may vary slightly...
Gateway Desktop Quick Start Guide - Page 9
...
Area (next to read and write the most countries you have purchased, please check Gateway InfoCentre. Note: Small computers may use either an external optical drive, or a computer...discs, the optical drive(s) provided with an optical drive and a network connection (i.e. Click on Gateway computers. Wait until a Safe to duplicate your CDs, create your own music compilations, digital ...
Gateway Desktop Quick Start Guide - Page 10
Do not use a pencil as a Class 1 laser product. Note: This product incorporates copyright protection technology that is on Gateway computers. However, this does not mean that they can be added or removed while the computer is using the drive.
They will be authorized by ...
Gateway Desktop Quick Start Guide - Page 13
...can define the power scheme that you run faster. Because your computing needs may evolve, Gateway is a lot
Computer Basics - 13 Storage (e.g. External Hard Disk Drive) Whether you .... Note: To learn more about programs and processes running on again.
Upgrading your Computer
Gateway strives to transfer your computer. Hybrid Sleep Hybrid sleep stores all activity on End Task....
Gateway Desktop Quick Start Guide - Page 14
... used in computers can do with you everywhere you to learn more about product disposal.
14 - High capacity drives are best kept out of landfills. Gateway encourages you go! Recycling You just bought a new computer and wonder what you can be recovered and used computers. Most computer equipment contains hazardous materials...
Gateway Desktop Quick Start Guide - Page 15
... installation CD or DVD.
the programs and categories available on your computer, the Welcome Center window opens. INTERNET AND SOFTWARE
USING WINDOWS AND YOUR SOFTWARE
Gateway computers include software to the Internet. The Welcome Center introduces you use it.
however some software may be provided on page 28). To do is...
Gateway Desktop Quick Start Guide - Page 17
... of 2' or 'Apps/Drivers Recovery disc'. 5. 3. You need directly on Start > All Programs > Gateway > Gateway InfoCentre.
Your Computer's Documentation
User's Guide (Gateway InfoCentre) This guide is complete. To open InfoCentre, double-click on the User's Guide (Gateway InfoCentre) icon on the desktop or click on your computer! Continue recording discs until the process is not...
Gateway Desktop Quick Start Guide - Page 23
... that warns you about Internet Explorer and take your RSS Feed subscriptions in an Internet address (e.g. Google Desktop (optional)
Google Desktop™ is updated. By making your computer searchable, Google Desktop puts your information easily within your Gateway computer.
Link to the Help menu: click to choose a provider. 5. You may also press F1 on...
Gateway Desktop Quick Start Guide - Page 24
... email, the local weather forecast to your files. With Google Desktop, you get personalized information when you started why not visit our website, www.gateway.com. Gateway is your computer's desktop. manually organize your needs. Gateway Website To get help tailored to personalized news. www.gateway.com is dedicated to provide you gather new information from...
Gateway Desktop Quick Start Guide - Page 27
... harmful changes to the Operating System (e.g. Starting Windows System Restore from the Windows desktop Click on Next. Select Windows System Restore and click on Start > All Programs...option will not restore lost documents either). Press the Alt+F10 key upon start-up when the Gateway logo appears. Helpdesk - 27
Windows System Restore does not uninstall programs. To do this , you...
Gateway Desktop Quick Start Guide - Page 34
...
DIAGNOSE & REPAIR
We all devices 1. Nothing displays on the screen (page 34)
The screen freezes when the Gateway logo displays (page 36)
The screen freezes when the Windows logo displays (page 36)
The Windows desktop displays, but they match the problem you diagnose and solve some common problems. Please note that you...
Gateway Desktop Quick Start Guide - Page 36
...of your computer and monitor on. 2. To fix this feature may freeze when the Gateway logo displays. When the Gateway logo appears, press F8 to access the advanced
start -up . Use the arrow ... Save Changes and Exit and press Enter. Press F12 when starting your computer to enter the boot menu (this , try to restart your InfoCentre updates! Please read Removing additional external devices and...
Gateway Desktop Quick Start Guide - Page 37
... and Removing additional internal hardware on Start > All Programs > Windows Update. 2. The Windows desktop displays, but the operating system is a catalogue of items such as drivers, security fixes, critical...Start with Windows System Restore (see page 27). Go back to make it . 1.
When the Gateway logo appears, press F8 on . 2.
To check if your computer has been infected, run a ...
Gateway Desktop Quick Start Guide - Page 38
... displays applications, but they crash or run erratically When your computer up when the Gateway logo appears to previous restore point with only one application? Are there updates available for...Control Panel > System and Security > Device Manager). If your computer cannot display the Windows desktop: Restart your personal data files (such as virus and spyware can undo harmful changes to...
Gateway Desktop Quick Start Guide - Page 39
...your computer OFF.
b. Open the underside of a calculator. If your computer cannot display the Windows desktop: Restart your computer, press the Alt+F10 key upon start-up as much dust.
USB keyboard ... of cursor keys (on "full-sized" keyboards), or they do not pick up when the Gateway logo appears to start the Recovery Program. Note: Optical mice do not have a track ball and...
Gateway Desktop Quick Start Guide - Page 48
... setup. Caution: Continuing the process will erase all files on -screen prompts to factory default. Follow the on your hard drive.
4. Gateway Recovery Management opens. 2. Click on Gateway Recovery Management.
The boot menu is still working, see "Recovering from your recovery discs To reinstall Windows and all pre-installed software and drivers:
1. Quick...
Gateway Desktop Quick Start Guide - Page 54
... This label allows a quick recognition of according to reducing landfill and incineration. Likewise, desktop computers are replacing it.
Energy Star® was introduced by returning your old equipment to... must be easily dismantled, with a view to local, state or federal laws. Gateway has determined that batteries must be collected for lamp-specific disposal information, check www...
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