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Garmin nuvi 2360LT Support Question

Garmin nuvi 2360LT Support Question

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Question posted by dueconradie on February 9th, 2012

My Garmin Nuvi2360lt Freezes Everytime I Connect The Bluetooth To My Phone.help?

I brought a Garmin Nuvi 2360 LT in Dec 2011. When I connect my phone to the GPS, the map freezes and my phone isn't connected to the GPS. The GPS then switches off completely and I cannot switch it on for about 3 hours. It is as if it resets every time. Any information regarding this problem would be highly appreciated

Current Answers

Answer #1: Posted by MikeCorcoran on February 22nd, 2012 9:45 AM
This answer was accepted by the poster of the original question.
MikeCorcoran

Member since:
February 22nd, 2012

Points: 1,100
1,100
points
I had the same problem and contacted Garmin support. The level 1 support nimrod told me the bluetooth phone I was using wasn't supported and they couldn't help. I asked that the issue be elevated to a tech with more experience. The level 2 support engineer told me to try clearing out the user data by doing a hard reset and selecting the clear user data option. It worked, and haven't had the same freeze since. Apparently it's possible for corrupt user data to cause the problem. The other lesson, is to ask for a higher level of support from Garmin, when called for. The level 1 support is almost useless, but they are responsible enough to elevate issues.

Good luck, Mike C. 

Related Garmin nuvi 2360LT Manual Pages

Important Safety and Product Information - Page 2

...Proposition 65. It is provided in all driving conditions. See www.garmin.com/prop65 for an extended time, store within the following temperature...product, its packaging, and its components contain chemicals known to help ensure that may present a risk of the road or ...it does not obstruct the driver's view of damage to the GPS device, fire, chemical burn, electrolyte leak, and/or injury....
Important Safety and Product Information - Page 4

... for one year from the GPS unit. • Consult the...or offer a full refund of map data in normal use. Send...help. Online Auction Purchases: Products purchased through online auctions are not accepted for warranty repairs. Limited Warranty This Garmin...Garmin reserves the right to the accuracy or completeness of the purchase price at its sole discretion. IN NO EVENT SHALL GARMIN...
Owner's Manual - Page 2

... in the USA and other Garmin products. Go to print one copy of this manual or of any revision hereto, provided that such electronic or printed copy of this manual must contain the complete text of this copyright notice and provided further that any purpose without notice. The Bluetooth® word mark and...
Owner's Manual - Page 3

... a Trip 20 Voice Command 22 About Voice Commands.......... 22 Table of Contents Map Pages 25 Viewing the Map While Navigating 25 Hands-Free Phone Calls... 31 About Pairing the Devices........ 31 Using the Tools 36 Viewing Current Location Information 36 Using Help 36 About ecoRoute 36 Using the Picture Viewer.......... 39 Using the World...
Owner's Manual - Page 9

... device is eligible for the free map update if you register by phone or wait longer than 60 days after the first time you are not eligible for one free map update within 60 days of acquiring satellites while driving with your device. From myDashboard, click Register Now. 2. Connect the USB cable to the...
Owner's Manual - Page 11

... Touch to view volume options. • Touch Volume > to a compatible mobile phone. Using the Main Menu ➊ ➋➌ • Touch ➊...map. • Touch ➍ to stop a route. • Touch ➎ to detour a route. • Touch ➏ to make a call when connected to mute all audio. nüvi 2200/2300 Series Owner's Manual 7 See www.garmin.com/bluetooth...
Owner's Manual - Page 21

...on the device. 6. Turn on the Web site to http://connect.garmin.com /photos. 3. Finding Locations Using the Location Map The location map opens after you select a location from the computer. 5. ... models, touch ➊ to call the selected location when the device is connected to a phone. • Touch ➋ to switch between 2-D and 3-D views. • Touch ➌ to rotate the view...
Owner's Manual - Page 28

... main menu, touch Tools > Voice Command > . 2. Say an option: • Say Navigate to navigate to the location. • Say Call to call the location when connected to a compatible mobile phone. Say the line number. 5. Touch Mute Instructions > Enabled.
Owner's Manual - Page 35

... phone. 4. Hands-Free Phone Calls Bluetooth® technology is compatible with Bluetooth technology is available on some nüvi models. About Pairing the Devices The first time you use two devices together, you must be in a menu called Settings, Bluetooth, Connections, or Hands-free. 3. Enter the device Bluetooth PIN (1234) into your device. Refer to www.garmin.com/bluetooth...
Owner's Manual - Page 36

Enable Find Me/Discoverable/ Visible mode on your phone. Touch OK on the device, it tries to connect to the last phone to set your phone. 4. Enter the device Bluetooth PIN (1234) in a menu called Settings, Bluetooth, Connections, or Hands-free. NOTE: This might have to which it is connected to your device, you are ready to pair the...
Owner's Manual - Page 37

Hands-Free Phone Calls Receiving a Call • Touch Answer. • Touch Ignore to turn off the sound on a call. Using the Device During a Call During a call , or if you need privacy. TIP: To switch back, ...When you are on hold . This does not disconnect the call on hold . • Touch > Switch To. • Touch End Call to turn off the device but remain on your device, the In...
Owner's Manual - Page 52

...file, do not delete it. Open the "Garmin" drive or volume. 2. Data Management Your... necessary, open a folder or volume. 3. Complete an action. • For Windows computers, click the...8226; For Mac computers, drag the volume icon to map the drives. 2. Select a file. 4. Press the ...be deleted. 1. Disconnect the cable from your operating system Help file to learn how to the Trash . 2. See your...
Owner's Manual - Page 58

... Settings From the main menu, touch Tools > Settings > Bluetooth. • Add Phone or PhoneBluetooth-enables the Bluetooth component. Select an option: • Select a phone for your device to connect with Bluetooth technology. From the main menu, touch Tools > Settings > myMaps. 2. Customizing the Device Viewing Map Information From the main menu, touch Tools > Settings > myMaps...
Owner's Manual - Page 69

... system Help file to learn how to map or assign drive letters. Refer to your device drives. My phone will not 3. Verify your computer. I know my When your phone and ...connected to a USB port and not a USB hub. Appendix My battery gauge does Allow the unit to fully discharge, and fully charge it within 33 feet of the device. • Go to www.garmin.com/bluetooth for more help...
Owner's Manual - Page 70

...44 B battery 4, 64 Bluetooth technology 31-35 calling from location map 17 friendly name 54 on nüvi models 1 pairing with phone 31 66 settings 54 ...connecting 5 converting currency 41 units 41 coordinates 16 current location, saving 19 customizing the device D dashboard disk 60 deleting all user data 59 character 8 favorites 20 files 48 pictures 40 recent finds list 16 trips 21 detailed maps...
Owner's Manual - Page 71

... 15 recent selections 16 saved locations (Favorites) 19 using photos 17 using the map 15 fuse, changing 59 G Garmin Lock 58 Garmin Product Support 63 geocaching 16 go home 14 GPS about 56 settings 49 simulator 18 H Help 36 historical traffic 52 home phone number 34 setting a location 13 J JPEG image files 47 nüvi 2200...
Owner's Manual - Page 72

...-screen buttons 7 P pairing a mobile phone 31 parking 13 pedestrian mode settings 51 photo navigation loading pictures 17 picture viewer 39 PIN Bluetooth 31 Garmin Lock 58 points of interest finding 10 POI loader 47 predictive routing 26 product support 63 protecting your device 56 public transit avoidances 51 city maps 30 R recalculating routes 13...
Quick Start Manual - Page 7

...garmin.com/bluetooth for information. • Touch ➐ to adjust the volume. • Touch ➑ to save the location of tools and settings. nüvi 2300 Series Quick Start Manual 7 Go to www.garmin.com to a compatible mobile phone...On some models, touch ➏ to make a call when connected to purchase cityXplorer maps. Use the Favorites folder to save the location to a ...
Quick Start Manual - Page 11

... other. 1. Before you can be turned on the Garmin Web site. • Go to www.garmin.com /ontheroad. • Go to http://buy.garmin.com to purchase accessories. • Touch Tools > Help. Touch Bluetooth > Enabled > Save. 4. Enable the Bluetooth® component on some nüvi models. Touch Add Phone > OK. 5. Power Cables Your device can pair, your...
Quick Start Manual - Page 12

... in -country support information, or contact Garmin (Europe) Ltd. Garmin®, the Garmin logo, and nüvi® are trademarks of Garmin Ltd. and other countries. C Printed in the USA and other countries. © 2010-2011 Garmin Ltd. or its subsidiaries January 2011 Part Number 190-01251-01 Rev. The Bluetooth® word mark and logos are owned...

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