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Garmin aera 796 Support Question

Garmin aera 796 Support Question

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Question posted by jefflittle1272 on August 17th, 2012

Cannot Unlock Database

Recently purchased a Garmin 796.  Updated the database online through the Garmin website.  After the update I powered up the unit and the start screen has an advisory box displaying "cannot unlock database".

Current Answers

Answer #1: Posted by ckosub on December 25th, 2016 9:12 AM
ckosub

Member since:
December 25th, 2016

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I recently had the same problem with a Aera 510. I discovered after the fact that my wife had entered the unit ID manually when she created the portable device on her account by looking at the ID number behind the battery. It turns out this is the incorrect unit ID and since the unit ID is hard coded into the device, when you upload maps with the wrong unit ID the device blocks you from unlocking the maps so you can't "steal stuff" from garmin. Garmin does not give enough information to properly enter the unit ID from the device... We now have to call Garmin support during the week because the device is completely unusable now after we just paid $160 to update it...

Related Garmin aera 796 Manual Pages

Pilot's Guide - Page 6

... data. Pilots using any outdated database do so entirely at their own risk. WARNING: SiriusXM Weather should not be used as a primary reference for terrain avoidance and does not relieve the pilot from the altitude displayed by the aircraft altimeter when determining or selecting aircraft altitude. Garmin aera 795/796 Pilot's Guide 190-01194-00...
Pilot's Guide - Page 7

... the Garmin aera 795/796 utilize GPS as a precision electronic NAVigation AID (NAVAID). The GPS system is thus the responsibility of the pilot to changes which could affect the accuracy and performance of all conceivable system failures is solely responsible for its accuracy and maintenance. WARNING: The data contained in the terrain and obstacle databases comes...
Pilot's Guide - Page 9

... of California to change and may cause the flight displays to our web site at www.garmin.com/prop65. NOTE: Interference from the actual equipment. Warnings, Cautions & Notes NOTE: All visual depictions contained within this document, including screen images of the aera 795/796 panel and displays, are subject to cause cancer, birth defects, or reproductive...
Pilot's Guide - Page 18

... Appendix D 'Installation & Interfacing' for information on battery power. Appendices Index 4 Garmin aera 795/796 Pilot's Guide 190-01194-00 Rev. USING CHARGE MODE Applying external power to charge. Press and hold the POWER Button. Charge the battery by connecting the aviation power cable or the AC adapter. Plug the unit into a 12-Volt or 24-Volt connector to...
Pilot's Guide - Page 46

... Speed (GS), Distance - A Index Next (ETE NEXT). Data Fields GPS Navigation Additional Features Hazard Avoidance Flight Planning Appendices Data Fields (Navigation Map) By default, the Data Fields are set to display any of the Data Field Options. 32 Garmin aera 795/796 Pilot's Guide 190-01194-00 Rev. Next (DIST NEXT), Vertical Speed Required (VSR...
Pilot's Guide - Page 106

... for the Navigation Map controls the map range settings above which weather products are displayed. The setup menu for the following can be displayed by panning over the display on the Navigation Map): • Forecast • PIREPs 92 Garmin aera 795/796 Pilot's Guide 190-01194-00 Rev. Additional information about the following weather products on...
Pilot's Guide - Page 112

... can be displayed: 'Map ...GPS Navigation Hazard Avoidance a) Touch the 'Set Up Map' menu option. b) Touch the buttons until the 'Map' Category is above or within 100 ft below the aircraft. Potential Impact Point Additional Features Hazard Avoidance Flight Planning Appendices Terrain Legend Terrain Profile View Terrain Map 98 Garmin aera 795/796 Pilot's Guide Red Terrain is displayed...
Pilot's Guide - Page 125

...or 'Recent Waypoints')....display the desired search option on airport diagrams. The ChartView database subscription is available from the list. The aircraft position is displayed...GPS Navigation Flight Planning Hazard Avoidance Additional Features NOTE: Either ChartView or FliteCharts may be used at one time, but not both. b) Touch the 'Search' Button (between the ). A Garmin aera 795/796...
Pilot's Guide - Page 127

...displayed. If NOTAMs are available for more information regarding Jeppesen database-published NOTAMs. Recent NOTAMs applicable to the current ChartView cycle are shown (when available). There may be other NOTAMs available pertaining to the flight that may not be displayed...menu to display the applicable NOTAM information. A Garmin aera 795/796 Pilot's Guide 113 Overview GPS Navigation ...
Pilot's Guide - Page 128

...Approaches • Alternate Minimums Displaying FliteCharts: 1) From the ...Garmin aera 795/796 Pilot's Guide 190-01194-00 Rev. FliteCharts resemble the paper version of page). 3) Enter the desired waypoint: a) Touch the buttons to cycle through the waypoint categories ('Flight Plan Waypoints', 'Nearest Airports', or 'Recent Waypoints'). Additional Features 5.4 FLITECHARTS Overview GPS...
Pilot's Guide - Page 140

... Avoidance Flight Planning Appendices Index 126 Garmin aera 795/796 Pilot's Guide 190-01194-00 Rev. NOTE: Garmin does not create, modify, or update aera 795/796 checklists and thus cannot be edited from the garmin website at no cost. NOTE: Checklists cannot be responsible for the availability and/or content. The aera 795/796 accesses the checklist file (*.ace) located...
Pilot's Guide - Page 141

.... The reminder message repeats at XXX Battery Low Can't Unlock Databases Can't Unlock Maps Check XM Antenna Database Error Fuel Tank GPS antenna shorted to ground Lost Satellite Reception Memory Full Near Proximity Point Comments Within 200 feet of each trip. You have the unit repaired. A Garmin aera 795/796 Pilot's Guide 127 Appendices Index The battery needs to...
Pilot's Guide - Page 153

... per the flight manual of the display screen as lighting conditions change. 190-01194-00 Rev. NOTE: After installation, verify flight controls are likely to provide the best view of the applicable aircraft and that it in the event of conventional aircraft yokes and center column controls. A Garmin aera 795/796 Pilot's Guide 139 Index
Pilot's Guide - Page 172

... 158 Garmin aera 795/796 Pilot's Guide 190-01194-00 Rev. A buttons select the desired pen FLIGHT LOG The Flight Log shows a list of any listed entry in the log to the current flight record, rather than 10 minutes appends to view additional information, including a map displaying the actual path flown. The aera 795/796 saves...
Pilot's Guide - Page 202

... warranty service, contact your unit. Send the unit, freight charges prepaid, to the Garmin service center in the 48 contiguous United States. Online auction confirmations are not accepted for service. Subscriptions subject to repair or replace the unit or software or offer a full refund of SiriusXM Satellite Radio Inc. 188 Garmin aera 795/796 Pilot's Guide 190...
Quick Reference Guide - Page 14

Utilities Appendix Index 4 Garmin aera 795/796 Quick Reference Guide 190-01194-01 Rev. Charging the unit's battery using the aircraft's power outlet: 1) Mount the aera 795/796 in use for several days. The unit begins charging as soon as external power is applied. DISPLAY ORIENTATION The aera 795/796 can be viewed in Charge Mode, the unit draws a current from the unit when not...
Quick Reference Guide - Page 18

... Flight Plan. Numbers Displays flight data. WPT Info Displays the Waypoint Information. Overview GPS Navigation Hazard Avoidance Flight Planning Overview 3) From the current Page Buttons along the bottom of the screen, touch the Page Button that will be replaced by the new Page Button. 4) Touch Save. Utilities Appendix Index 8 Garmin aera 795/796 Quick Reference Guide...
Quick Reference Guide - Page 34

.... Utilities Appendix Index 24 Garmin aera 795/796 Quick Reference Guide 190-01194-01 Rev. Or: a) Touch the buttons to switch from the list. The weather information is displayed. 4) If desired touch Menu > Show Raw Text/Show Decoded Text to cycle through the waypoint categories ('Flight Plan Waypoints', 'Nearest Airports', or 'Recent Waypoints'). B Or: 1) Touch...
Quick Reference Guide - Page 49

...message repeats at XXX Battery Low Can't Unlock Maps Check XM Antenna Database Error Fuel Tank GPS antenna shorted to ground Lost Satellite Reception ...GPS antenna connection detects the GPS antenna RF connector is unable to receive satellite signals. You have the unit repaired. B Garmin aera 795/796 Quick Reference Guide 39 The battery needs to be saved. No applicable unlock...
Quick Reference Guide - Page 55

.... B Garmin aera 795/796 Quick Reference Guide 45 SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY. Garmin will not replace missing components from any Garmin warranty service station. International Purchases: A separate warranty is required as the proof of the package. Securely pack the unit and a copy of the sales receipt from Garmin. Online...

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