Question posted by db925 on June 13th, 2013
How To Contact Firestone Headquarters To Place A Complaint?
Current Answers
Answer #1: Posted by SoCalWoman on June 13th, 2013 11:12 PM
Firestone's Corporate Office is in Japan, which is included at the bottom of this answer. However, they do have contact information for here in the States, if interested:
Direct line to a customer service rep: 800-367-3872
Hours of Operation: Mon-Fri: 7am-7pm CST
Email: Submit Email to Customer Service
Website: http://www.firestonecompleteautocare.com/
I know you requested contact info higher up the ladder than Customer Service, and this is the current information I have for Corporate:
- Corporate Office
- 10-1, Kyobashi 1-Chome
- Tokyo, 104-8340
- Japan
Phone: +81 3-3567-0111
Fax: +81 3-3535-2553
Please Note: I believe any fax sent from here can be in English. However, I do not know if Corporate is able to accomodate the same over the telephone.
Hope this helps
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