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Fellowes 2127M Support Question

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Question posted by sherry79906 on March 22nd, 2023

The Reverse Is Working But It Wont Shred Paper.

I try to shred one piece of paper ,but the light turns on saying the bin is full ,but its empty I tried unplugging it and plugging it back in and it does the same thing.

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Answer #1: Posted by SonuKumar on March 22nd, 2023 10:10 AM

SonuKumar

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It sounds like there might be a paper jam or some other mechanical issue with your Fellowes 2127M shredder. Here are a few steps you can take to try and resolve the issue:

Check for paper jams: Turn off and unplug the shredder, then inspect the shredder blades and paper entry slot for any paper or debris that might be causing a jam. Use a pair of tweezers or pliers to carefully remove any stuck paper, and clear out any debris.
Clean the shredder blades: Over time, paper dust and debris can build up on the shredder blades, which can cause the shredder to stop working. Use a clean cloth or shredder oil to clean the blades and remove any debris.
Check the shredder sensors: The shredder may have sensors that detect when the bin is full or when a paper jam occurs. Check to make sure these sensors are not blocked or covered in any way, as this can cause the shredder to malfunction.
Try a reset: Sometimes, a simple reset can help resolve issues with electronic devices. Try turning off the shredder, unplugging it, and then plugging it back in and turning it on again.

If none of these steps resolve the issue, it's possible that there is a more serious mechanical issue with the shredder that will require professional repair. Contact Fellowes customer support for assistance or consider taking the shredder to a repair technician for further evaluation

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Sonu
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Related Fellowes 2127M Manual Pages

User Guide - Page 1

Lea estas instrucciones antes del uso. Veuillez lire ces instructions avant d'utiliser l'appareil. Quality Office Products Since 1917 POWERSHRED® 2127S/2127C/2127M 2127S www.fellowes.com Please read these instructions before use. Ne pas jeter : conserver aﬁn de consulter les directives ultérieurement, en cas de ...

User Guide - Page 2

...Machine stops to operate shredder. Do not disassemble shredder. A. Disconnect switch (open door. paper (inside) F. Door open 5. Symbols flash alternately Stops automatically when bin is inserted. away from paper entry. Do not use only. 2 Read Before Using! • Keep away from children and pets. INDICATOR LIGHTS G. Always set to off or unplug when not in . (2mm...

User Guide - Page 3

... 15Amp, 120V outlet Make sure safety Plug in and make Press ( ) ON to flap is securely sure door is no paper present (Note: two paper detection sensors are located in reverse. Fellowes is the paper sensors clean and dry PROBLEM STILL NOT SOLVED? BASIC SET-UP BASIC SHREDDING OPERATION SHREDDER SET-UP 1 2 3 4 PAPER/CARD 1 2 3 R 4 R 5 o Open the door Place...