Question posted by dionnebcruz on April 14th, 2012
Charges In My Credit Card
I once charged in my credit card a purchase in a game "Social Empires" in my son's FB account ([email protected]) worth $10. when my bill came, i was charged in different dates:
March 18 & 19 (both P445.66 worth)
March 20 (3 transactions worth P442.42 each)
March 21& 22(both P445.92 each)
March 23 (P445.72) and March 30 (P444.99)
My son whom i know honestly told me that he didn't purchase anything using my card and i believe him... and looking at his FB account, i didnt see anything he added or anthing new in the game.
please check said transactions and please send feedback as soon as possible because i cannot accept to pay those amounts without any valid reason or proof that we had other purchases. Thank you very much for your understanding.
Current Answers
Answer #1: Posted by Odin on April 14th, 2012 8:02 AM
Facebook unfortunately does not currently offer personal support.You may write or phone Facebook, but whether they'll respond to your concerns is another matter. Here's the contact information:
If the charges were not authorized, your best course is probably to dispute them with your credit/debit card provider. You can also complain to the California Dept of Consumer Affairs, at 916-445-1254.470 Emerson St.
Palo Alto, CA 94301
(650) 543-4800
[email protected]
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Facebook Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Help Center | Facebook
... using your account at USD $0.10 each. This charge ... My Empire My ...purchase, and the remaining amount will be added to validate your balance. You can buy Facebook Credits? Facebook Credits: About Facebook Credits What are a virtual currency you add a credit card to your account, Facebook makes a small temporary charge to your credit card. Legacy of Wonder Classic Word Games... -
Help Center | Facebook
Your balance is encrypted. You can also purchase Facebook Credits directly in many of the games on a secured server behind a firewall, and the transaction is also displayed in the Facebook Games Dashboard. Note: when you add a credit card to your account, Facebook makes a small temporary charge to "Preferred Currency". World Cameo Stars Car Madness Car Town Castle & Co Causes ... -
Help Center | Facebook
... the situations above, please click here to the purchase of those Credits to view your credit card works, we have not removed the hold, even though Facebook voided their account and use them about this charge? -If this hold . In order to t... Some banks take longer to buy Facebook Credits while using an application, yo... If you have a child...
Similar Questions
How To Get My Credit Card Number Out Of Social Empires Facebook
(Posted by boaM 9 years ago)
Doubledown Casino Stole 12,000,000 Credits I Purchased Yesterday. Application We
Application went haywire on autoplay and said I had won large amounts 240,000, 760,000 and 240,000 p...
Application went haywire on autoplay and said I had won large amounts 240,000, 760,000 and 240,000 p...
(Posted by kezz1 12 years ago)
I Paid For Credits For Cityville Which Never Got Credited To My Game 48 Hours
I paid for Facebook credits for Cityville which were never credited to my account. I followed the He...
I paid for Facebook credits for Cityville which were never credited to my account. I followed the He...
(Posted by tracy1949 12 years ago)
Facebook Credits, Cannot Purchase
i have tried purchasing facebook credits using 3 different mastercards, visa and american express. n...
i have tried purchasing facebook credits using 3 different mastercards, visa and american express. n...
(Posted by mwreese 13 years ago)
How Do I Get A Refund For Some Facebook Credits I Purchased?
I am unable to use these facebook credits that were PURCHASED, not earned. I just want a refund.
I am unable to use these facebook credits that were PURCHASED, not earned. I just want a refund.
(Posted by ilovelucy1967 13 years ago)