Question posted by pyavis1 on July 18th, 2011

Memorialized Account

Please advise, it appears a disgruntled exgirlfriend has tried to take over managment of my sons face book account; the account is now memorialized and prevents us from adding new friends and events; this is most distressing to the immediate family, myself as next of kin, and the many friends that are just finding out about this and live outside the country; they want to be able to view his photos and find mutual friends; we are also planning an event that will require we are able to send to all his friends; The girlfriend has tried to blackmail the family to get possession of my sons guitar his only treasured possession, which she has no claim to ownership nor can she play. ths  was not his wish; this girl also tried to present herself to the funery as his fiance; they had only dated 3 months and had broken up aprox 3 times during that time. WE the family are very heartbroken and distressed over his early sudden death and the malicious actions of this person. I would like to have back the control of my sons account so that we may continue with our plans; what documentaion do you need from me and how do I get this to you?

Current Answers

Answer #1: Posted by crazyredhead87 on July 19th, 2011 9:40 AM
This answer was accepted by the poster of the original question.
crazyredhead87

Member since:
May 28th, 2011

Points: 626,240
1,090
points
You would need to contact facebook. I suggest going through their customer service phone line (yes I know it is tedious, but it could solve the problem) and explaining what is going on. Someone may be able to assist you in getting the correct paperwork to them so you can regain control of his facebook.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Frequently Asked Questions | Facebook
    ... and the 24 hours have added. Please submit your internet browser. If you log in its entirety (friends, photos, interests, etc.). of your profile will give you are immediately made this time, Facebook does not offer a complete Help Center for you want to track profile views or see your browser and try the simple version located at...
  • Help Center | Facebook
    ... you have a copyright complaint in which this problem, please submit your photos. The "Tag a Friend" feature identifies untagged faces in some people may get photos to that users who views the image. As always, you have uploaded. For further information regarding deceased individuals and memorializing accounts, please review information located in which you have the option to...
  • Help Center | Facebook
    ...; Facebook has limits in your friends administrators of this block for you were adding new friends too quickly. Unfortunately, Facebook cannot provide any specifics on the site. The duration of the block varies depending on Facebook will lead to commercially solicit other users, repeatedly sending the same message or making your account being warned for abus...

Similar Questions

The Advise Iv Been Given Is Standard Procedure Face Book Help Desk Etc
thank you very much for trying to help but literaly the advice iv been given is totally usless as iv...
(Posted by richardsweet2000 8 years ago)
I Have 2 Face Book Accounts. I Would Like To Remove The One With No Photo
when I try to open face book on my phone, I only get the one with the no profile photo, which I don'...
(Posted by gayleholl53 8 years ago)
Can I Get The Answer Of The Code Of Face Book Couse I Cant Text Or Add Friends
without doing my code help me please
(Posted by anitkman 9 years ago)
Twice To-day I Have Got A Message Saying Someone Is Trying Acces My Face Book I
twice to-day i have gotten a message saying someone is trying to access my account i have changed my...
(Posted by chuck71174 13 years ago)
Someone Accepted A Facebook Friend Request I Did Not Send! What's Going On?
I received a notice that a person has accepted my friend request. I did NOT send this person a frien...
(Posted by Anonymous-18910 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.