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Epson WorkForce 520 Support Question

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Question posted by jingschen on July 18th, 2012

Scanner Communication Error

I downloaded a scanner utility from the web. Yet, I still have "communication error" message on the scanner and it does not connect to the PC.

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Related Epson WorkForce 520 Manual Pages

Brochure - Page 1

...per page; as fast as much - Wi-Fi CERTIFIED™ n support offers greater range and connectivity to 70% less power than laser printers5 • Save paper - phone support, without charge, for...8226; Product protection you can count on - uses up to 180 pages • Instant-dry inks - WorkForce® 520 Print | Copy | Scan | Fax | Wi-Fi® Engineered for the life of 15 ISO ...

Brochure - Page 2

... Minimum Ink Droplet Size COPY Copy Quality Copy Quantity Maximum Copy Size Copy Features SCAN Scanner Type Photoelectric Device Optical Resolution Hardware Resolution Maximum Resolution Scanner Bit Depth Scanner Features FAX Fax Specifications CONNECTIVITY Connectivity Operating Systems PAPER HANDLING PC-free Paper Support Maximum Paper Size Paper Sizes Borderless Photo Sizes Paper Types Envelope...

Quick Guide - Page 1

WorkForce® 520/525 Series Quick Guide Network Setup Basic Copying, Printing, Scanning, and Faxing Maintenance Solving Problems

Quick Guide - Page 2

... Paper 25 Using Special Papers 26 Placing Originals for Copying, Scanning, or Faxing 28 Using the Scanner Glass 28 Using the Automatic Document Feeder 28 Copying a Document or Photo 30 Copying a Document... 32 Printing With a Macintosh 33 Selecting the Correct Paper Type 35 Faxing a Document 36 Connecting a Phone or Answering Machine 36 Setting Up Fax Features 37 Sending a Fax From the ...

Quick Guide - Page 3

Maintaining Your Product 44 Checking the Print Head Nozzles 44 Cleaning the Print Head 45 Checking Ink Levels 45 Purchasing Epson Ink Cartridges 46 Replacing Ink Cartridges 47 Solving Problems 49 Checking for Software Updates 49 Error Indicators 49 Problems and Solutions 50 Where to Get Help 54 Notices 55 Contents 3

Quick Guide - Page 28

... you copy, scan, or fax, place your documents or photos on the scanner glass or in the Automatic Document Feeder. Close the cover gently to 30 letter- Using the... Scanner Glass You can place up to letter-size (or A4-size) on the scanner glass, with the top against the back left corner. 3. Place your original...

Quick Guide - Page 36

With Macintosh, download the utility from the wall jack to the LINE port on page 54. To ...Utility. With Windows, see the online User's Guide. Connecting a Phone or Answering Machine 1. Connect the phone cable from the Epson support web site listed on the back of the product. Connect one -touch dial buttons. LINE cable LINE cable EXT. Faxing a Document Your WorkForce 520...

Quick Guide - Page 37

...To select other party is picked up the phone or the answering machine answers, the WorkForce 520/525 Series automatically begins receiving the fax. You can identify the origin of rings ... a caller, the phone can be used as normal or a message can be connected to 40 digits. 6. If the other settings or use the Epson FAX Utility, see "Using the Keypad to select Header, then press OK....

Quick Guide - Page 38

... the WorkForce 520/525 Series to pick up to 20 digits). 3. Press the K Fax button, then press x Menu. 2. Press u or d to select Rings to select Your Phone Number, then press OK. You see the phone number input screen. 2. Using the Keypad to Answer If you use the numeric keypad. Press 1 to select Communication...

Quick Guide - Page 40

...right side of the control panel to select one of rings before the product answers, see the error message Paper out. ■ One-touch dial button: Press a button on the hook. 4. ... 2 to fit or printed on multiple pages, depending on the Auto Reduction setting you 've connected a telephone to continue. When your online User's Guide for instructions. Note: To change the...

Quick Guide - Page 41

...; Scanning a Document or Photo 41 You can use your WorkForce 520/525 Series to scan original documents and photos and save it ...d to select one of the following : ■ If you connected your product to your computer with a USB cable, press OK to...outgoing message 5. Close the cover gently so you see your computer; Do one of the following options: ■ Scan to PC automatically...

Quick Guide - Page 49

...one of the error messages below, follow the steps here to proceed. Open your product software. LCD screen messages Printer error Scanner error A fax error has occurred. If the error is securely connected to a ...(see your online User's Guide. With Windows, you connected the product to your online User's Guide and select Download the Latest Software or visit Epson's support website at epson...

Quick Guide - Page 51

...u or d to print a network status sheet. Press the x Color button to select Print Network Status Sheet. 4. Cannot find the scanner or start Epson Scan ■ Epson Scan is on , and then try moving the product closer to reinstall the product software. If ... the CD to your computer's TCP/IP settings are scanning a large document at high resolution, a communication error may occur.

Quick Guide - Page 53

...connecting a phone to it is connected to clear the message. 3. Press 1 to a telephone wall jack. port. Contact your voice mail service. ■ If the line has static, press K Fax, press x Menu, select Fax Settings, select Communication... a nozzle check (see page 44) to see page 47). ■ Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not recommended), or...

Quick Guide - Page 54

... a Support Representative Before you call Epson for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your ...and select your product for support, please have the following information ready: ■ Product name (WorkForce 520/525 Series) ■ Product serial number (located on the label in back) ■ Proof ...

Quick Guide - Page 57

... : Class B Personal Computers and Peripherals; Caution: To reduce the risk of Product: Multifunction printer Model: C365A Notices 57 Records maintained continue to reflect the equipment being produced can be...accepted, due to quantity production and testing on a statistical basis as a Class B digital device. Note that there is a valve in the ink supply port, making covers or plugs ...

Quick Guide - Page 60

... aux spécifications techniques applicables d'Industrie Canada. 2. If service is an indication of the maximum number of devices allowed to be free from defects in the United States or Canada, will be connected to a telephone interface. An Epson service technician will provide telephone diagnostic service to operate the equipment. This Class...

Quick Guide - Page 63

... products other equipment. Responsible Use of Copyrighted Materials Epson encourages each user to this product or third parties for use of this printer. WorkForce is a registered trademark and Epson Connection is a service mark of the copyright laws when using any use with Seiko Epson Corporation's operating and maintenance instructions. No part of...

Start Here - Page 1

... number keys to install the ink. Cartridges are ready to enter the Time. Then press or to maintain reliability. WorkForce® 520/525 Series Start Here Read these instructions before using your computer yet. 2 Press the On button. 3 Shake ... ink cartridges Note: Do not load paper yet. 1 Lift up the scanner. 2 Turn on 1 Connect the power cable. 2 Open the cartridge cover.

Start Here - Page 4

... alert message, click Unblock or Allow to find my printer after connecting it with DURABrite® Ultra Ink for more information. visit Epson Supplies Central for professional results. WorkForce 520/525 ...Epson Supplies Central at the right time, you experience problems during setup, see error messages on the printer's LCD display screen. This information is a trademark of Seiko...