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Epson WorkForce 310 Support Question

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Question posted by lightbearing1 on August 22nd, 2013

Apple Problem Solving For Epson Work Force 310 Printer

When I attempt to print from my mac computer I get the following (RASTERTOESCPII FAILED0

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Answer #1: Posted by SoCalWoman on August 22nd, 2013 6:56 PM

This answer was accepted by the poster of the original question.

SoCalWoman

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Hello lightbearing1,

Seems like you probably have the wrong printer driver installed on your Mac computer. You may want to uninstall this printer's driver from you device and reboot before going to the following link:

Epson WorkForce 310 All-in-One Printer Drivers and Downloads

Once at the link, choose which Mac OS you have and choose the driver to download. Follow the prompts to complete the install.

Hope this helps

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Answer #2: Posted by TommyKervz on August 22nd, 2013 9:29 PM

TommyKervz

Member since:
January 10th, 2013

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Greetings - Learn of a third-part driver you can use as a workaround. It worked for many who encountered a similar issue.
https://discussions.apple.com/thread/4019635?_e_pi_=7%2CPAGE_ID10%2C3947211281

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Epson WorkForce 310 Manual Pages

Product Brochure - Page 2

... cartridge" signal. Copyright 2009 Epson America, Inc. and Canada WorkForce 310 all -in the cartridges after first page with text patterns in Draft Mode on Epson's environmental programs, go to www.epson.com/environment Computer Wireless Router Printer Ethernet cable (CAT 5) and wireless router required for details, including complete ISO reports. 1 Printing black text in these marks...

Quick Guide - Page 1

Epson WorkForce® 310 Series Quick Guide Installing on a Network Basic Printing, Copying, Scanning, and Faxing Maintaining Your All-in-One Solving Problems

Quick Guide - Page 3

... Scanning 39 Scanning Multiple Pages 41 Maintaining Your WorkForce 310 Series 42 Checking the Print Head Nozzles 42 Cleaning the Print Head 43 Checking the Ink Cartridge Status 44 Purchasing Epson Ink Cartridges 45 Replacing Ink Cartridges 46 Solving Problems 48 Checking for Software Updates 48 Error Indicators 49 Problems and Solutions 49 Where To Get Help 54...

Quick Guide - Page 4

...: Cautions must be followed carefully to your WorkForce 310 Series instructions: Warning: Warnings must be observed to avoid damage to avoid bodily injury. Note: Notes contain important information about your desktop. Tip: Tips contain hints for printing from your computer ■ Scan multiple pages ■ Perform routine maintenance ■ Solve simple problems This book tells you...

Quick Guide - Page 12

Macintosh 1. Note: It may take up to 90 seconds for your computer to find the EPSON TCPIP printer on the network. 12 Installing Your WorkForce 310 Series on the right side of the screen to add your EPSON TCPIP printer, then click Next. Follow the steps on a Network Click Finish. 2. When you see this screen, click Add Printer. 3.

Quick Guide - Page 26

Adjust any of the following settings: Setting and options Resolution Contrast Paper Size Auto Reduction Last Transmission Report Description Sets the scan resolution and print quality of paper loaded in your WorkForce 310 Series, select the size at their original size on multiple sheets (Off). Indicates whether large incoming faxes are reduced to fit on...

Quick Guide - Page 30

... on the next screen. Click Print. If you're faxing for future use, then click Next. Add a cover sheet, input a fax number, or set to your fax, select a cover sheet style, enter your fax. 30 Faxing a Document If you see a Setup, Printer, or Options button, click it. Select EPSON WorkForce 310 Series (FAX). 3. Then click...

Quick Guide - Page 32

... or Properties button. For detailed instructions on printing, see a Setup, Printer, or Options button, click it. Printing in a printing program, open your WorkForce 310 Series software. Select EPSON WorkForce 310 Series Click here to your printer software 2. Note: If you 've installed your printer software and connected the WorkForce 310 Series to your Windows or Macintosh computer...

Quick Guide - Page 36

... - Select your Epson printer Select your Paper Size Select your print job, click the printer icon in an application, open the File menu, and select Page Setup. 2. Cancel printing Pause or resume printing Select the print job Mac OS X 10.3 to 10.4 1. Select the following basic page settings. Click Print. 8. Open the File menu and select Print. 36 Printing From Your Computer...

Quick Guide - Page 38

...) or Media Type (see page 37) setting in the dock (or click the Print Center icon and double-click your printer software so the ink coverage can be adjusted accordingly. 9. To monitor your print job, click the printer icon in your Epson printer on Cool Peel Transfer Paper Envelopes Select this setting Plain Paper/Bright White...

Quick Guide - Page 43

...able to clean it 's finished, you don't see any improvement after cleaning the print head four times, turn off your WorkForce 310 Series often, it only if necessary. Press the r Copy button, then press ... check and confirm that doesn't help, contact Epson as described on the display screen. Print head cleaning uses ink, so clean it is a good idea to print a few pages at least six hours to ...

Quick Guide - Page 48

... Programs or Programs, select EPSON, select EPSON WorkForce 310 Series, and click Driver Update. 48 Solving Problems You can also check "Problems and Solutions" on page 49 for basic troubleshooting suggestions, or double-click the Epson Information Center icon on the display screen to your on the Maintenance tab in the printer settings window. Solving Problems If you can select Driver...

Quick Guide - Page 49

...WorkForce 310 Series. Please contact Epson Support. The printer's ink pads are at Contact Epson to replace ink pads (see one of their service life. Problems and Solutions Check the solutions below , follow...not resolved, contact Epson (see page 54). If the error is not resolved, contact Epson (see page 54). Printing and Copying Problems ■ Make sure your printer software (see ...

Quick Guide - Page 51

... message on the WorkForce 310 Series is turned on and working. ■ Make sure the LINE port on the display screen asks if the paper has been removed. Faxing Problems ■ Make ... print head. Do not spray glass cleaner directly on ink. Print Quality Problems ■ For the best print quality, use a small amount of glass cleaner on the WorkForce 310 Series. See the on-screen Epson ...

Quick Guide - Page 54

... select your product for support, please have the following information ready: ■ Product name (Epson WorkForce 310 Series) ■ Product serial number (located on the label in back) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration and description of the problem Then call: ■ U.S.: (562) 276-4382, 6 AM...

Quick Guide - Page 55

... until the P On light stops flashing before unplugging the printer or cutting off , or on an outlet controlled by a wall switch or timer. ■ Do not let the power cord become damaged or frayed. ■ If you won't be using your WorkForce 310 Series, read and follow these safety instructions: ■ Be sure to...

Quick Guide - Page 57

... and sent back to you must provide proof of the date of the printer or a part, the item replaced becomes Epson property. For warranty service, you . What Epson Will Do To Correct Problems: Should your Epson printer prove defective during an electrical storm. If Epson authorizes an exchange for parts or labor. Exchange products and parts assume...

Start Here - Page 6

... your fax header, and register your Quick Guide or on -screen instructions to print, copy, scan, and fax! Note: If installation doesn't continue after a moment, make sure you securely connected and turned on the WorkForce 310 Series. 6 Follow the on -screen Epson Information Center. 4 When you see this screen, select Install driver for direct USB...

Start Here - Page 7

... hours of support are subject to print, copy, scan, and fax! On-screen help with your WorkForce 310 Series. 10 When you see this screen, click Add Printer. Epson Technical Support Internet Support Visit Epson's support website at epson.com/support and select your software. Use any open USB port on . Follow the steps on the right side...

Start Here - Page 8

...Printed in XXXXXX Printed in those marks. It's as easy as remembering your needs; sales) or www.epson.ca (Canadian sales). Genuine Epson Inks Look for identification purposes only and may be trademarks of Epson America, Inc. Try Epson...EPSON (800-463-7766). Need paper and ink? To find your cartridges. Epson disclaims any and all rights in XXXXXX WORKFORCE® 310 ...