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Question posted by dorscorpio on August 17th, 2014

Bought New Epson 69 Ink. Keep Getting Error88/69

Went to staple's and purchased exact epson T0691 twice, as they will not refund. I keep getting error 88/69. Please help. Thank you

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Answer #1: Posted by TommyKervz on August 17th, 2014 2:33 PM

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813

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Follow the instructions on the link
http://www.fixya.com/support/t1456925-am_trying_refill
Or the FAQs below
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?infoType=FAQs&oid=128287

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Epson NX415 Manual Pages

Product Brochure - Page 1

...-capacity Black cartridge available • Standard ink set included - Simple. restore the color to 2400 dpi - individual ink cartridges, available in -One Epson Stylus® NX415 Print | Copy | Scan | Photo...faded photos; instant-dry ink for smudge, fade and water resistant prints • Save time - includes one 69 Black ink cartridge and three 69 color ink cartridges All-in different ...

Product Brochure - Page 2

... in -one 69 Yellow ink cartridge For more information about yields for details, including complete ISO reports. 1 Some applications and/or functions, like two-sided printing, may be lower when printing infrequently or predominantly with manual, two-sided printing1 • Designed to be supported by ISO/IEC 24711 and 24712. Epson Stylus NX415 Print | Copy...

Quick Guide - Page 3

Maintaining Your Printer 30 Checking the Print Head Nozzles 30 Cleaning the Print Head 31 Checking Ink Levels 32 Purchasing Epson Ink Cartridges 32 Replacing Ink Cartridges 33 Solving Problems 36 Checking for Software Updates 36 Error Indicators 37 Problems and Solutions 38 Where to Get Help 40 Notices 41 Contents 3

Quick Guide - Page 4

...9632; Scan a document or photo and restore or correct the color ■ Perform routine maintenance and solve simple problems This book tells...avoid bodily injury. For additional instructions, see the on-screen Epson Information Center (which includes your user's guide) by double-...computer! Introduction After you have set up your Epson printer as you how to do most of a document or photo ...

Quick Guide - Page 6

... side up to use one sheet at a time. Load other papers one of Epson's special ink jet papers designed for your printer. See your printout looks. Slide the edge guide... printing a rough draft, plain paper is fine. Note: The type of photo paper. For example, your on Epson Ultra Premium Photo Paper Glossy (see page 7 for more information). 4. 3. If you 'll want to 120 ...

Quick Guide - Page 7

... 100 Using Special Papers 7 To find the nearest one, call 800-GO-EPSON (800-463-7766). You can also purchase supplies from an Epson authorized reseller. You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at www.epson.com/ink3 (U.S. Using Special Papers Epson offers a wide array of high quality papers, making it easy to maximize...

Quick Guide - Page 27

... of paper you're using, so the ink coverage can be adjusted accordingly. For this paper Plain paper Epson Bright White Paper Epson Presentation Paper Matte Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-sided...

Quick Guide - Page 30

... press OK. 4. Press x Start. 6. Maintaining Your Printer Follow the instructions in one or more of the ink cartridges. If you need cleaning 7. Check the nozzle check pattern that prints to clean the print head (see ...are no gaps, press OK. Checking the Print Head Nozzles If your Epson printer looking like new, don't place anything on -screen Epson Information Center. Load letter-

Quick Guide - Page 31

... select Head Cleaning, then press OK. 5. Caution: Never turn off your Epson printer and wait at least once a month to verify that doesn't help, contact Epson as described on page 30) to maintain good print quality. Cleaning takes approximately one of the ink cartridges may need to clean it when a cartridge is expended, and...

Quick Guide - Page 32

...your computer screen when you order or purchase new ink cartridges: Ink color Black Cyan Magenta Yellow Moderate Use 88 88 88 88 Standard-capacity High-capacity 69 68 69 - 69 - 69 - 32 Maintaining Your Printer Press Back as necessary to return to select Ink Levels, then press OK. Purchasing Epson Ink Cartridges You can optionally display ink offers and other cartridges are not...

Quick Guide - Page 33

...new cartridges immediately after the "replace cartridge" indicator comes on your print quality and could result in a cool, dark place. For print quality, a small amount of ink remains in the print head nozzles may affect your Epson... vary considerably based on the cartridge box. If cartridges have a new ink cartridge before the expiration date on images printed, print settings, paper...

Quick Guide - Page 34

... the package. Before you open the cartridge cover. 4. Warning: If ink gets on the cartridge and lift it carefully. Do not take the used cartridge apart or try to refill it gently four or five times. 3. Open the scanner, and open the new cartridge package, shake it . Squeeze the tab on your eyes...

Quick Guide - Page 35

... is finished. Press OK to begin charging the ink. Replacing Ink Cartridges 35 Caution: Never turn off your Epson printer while ink is still placed correctly on the scanner glass. Close the scanner. 10. Then press OK again. This takes about 2 minutes. Insert the new ink cartridge into the holder and push it down until it...

Quick Guide - Page 37

... documentation. the error is jammed in the printer. LCD display screen message Press the OK button to the replacement position. Problem and solution Replace the expended ink cartridges (see and... remove paper. Please see page 9). Error Indicators 37 Paper jam. Carefully remove the jam (see page 33). Paper is not resolved, contact Epson for help (see page 38), and turn it...

Quick Guide - Page 38

...from the sheet feeder. Printing and Copying Problems ■ Make sure your on-screen Epson Information Center for help (see page 14). Flip through the stack to 120 sheets of lettersize plain paper...the solutions below if you loaded. LCD display screen message Problem and solution The printer's ink pads are at the end of their service life. Then reload the paper against the ...

Quick Guide - Page 40

... ready: ■ Product name (Epson Stylus NX410 Series) ■ Product serial number (located on the label in back) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of support are subject to change without notice. Where to Get Help Internet Support Visit Epson's support website at www.epson.com/ink3 (U.S.

Quick Guide - Page 42

...ink gets on your documentation, do not drink the ink. ■ Be careful when you remove an ink cartridge for later use aerosol products that contain flammable gases inside the printer or touch any cartridges during printing. ■ Install a new ink... a distinct change in the ink supply port, making covers or plugs unnecessary, but care is damaged, contact Epson. Do not use liquid or...

Quick Guide - Page 45

... Epson authorized service center. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to you use in the event that the Epson printer...not cover any color change or fading of prints or reimbursement of original purchase. What Epson Will Do To Correct Problems: Should your original product covered by Epson. You are ...

Start Here - Page 7

... advice, and software downloads. Epson Technical Support Internet Support Visit Epson's support website at epson.com/support and select your software Select Help or ? Days and hours ...and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your product for solutions to common problems. You can also purchase paper and ink. On-screen Epson Information Center ...

Start Here - Page 8

... in XXXXXX Epson Stylus® NX410 Series Ink Cartridges Color Black Cyan Magenta Yellow Moderate Use 88 88 88 88 Standardcapacity 69 69 69 69 Highcapacity 68 - - - Try Epson paper with you can also purchase supplies from an Epson authorized reseller. Need paper and ink? For the right supplies at the right time, you when purchasing replacement ink cartridges. Genuine Epson Inks Look for...