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Epson CX8400 Support Question

Epson CX8400 Support Question

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Question posted by drdubputnam on June 23rd, 2014

Epson Printer Cartridge Problem

I have a CX8400 printer. I replaced the black ink and it will not recognize it....I took the progress meter off and it still does not work? Help!

Current Answers

Answer #1: Posted by online24h on June 23rd, 2014 7:17 PM
This answer was accepted by the poster of the original question.
online24h

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Hope this will be helpful "PLEASE ACCEPT"

Answer #2: Posted by SoCalWoman on June 23rd, 2014 7:24 PM
SoCalWoman

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Hello drdubputnam,

If the printer does not recoginize the new ink cartridge, you should press ok to clear the error message, if displayed, and reinsert the cartridge again to ensure it is correctly seated.

Please note: The Epson printers are somewhat different from other printers. Therefore, Please refer to pages 33 - 35 in the User's Guide for complete instructions on replacing an ink cartridge as this does differ slightly from others

The User's Guide also provides maintenance steps which may also help to resolve your issue


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Answer #3: Posted by BusterDoogen on June 23rd, 2014 7:27 PM
BusterDoogen

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Are you using epson cartridge # 68 HY or #69 SY cartridges. If not that's probably the problem. If you are; watch this visual for cartridge replacement help.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Epson CX8400 Manual Pages

Epson Scan ICM Updater v1.20 (PSB.2008.07.001) - Page 1

... a free download from www.Adobe.com) on a computer that fixes a problem with using ICM color profiles in the Configuration menu). When selecting any of these color profiles. The files will self extract and automatically start the installation process. Description of 1 PSB.2008.07.001 EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 07...
Product Brochure - Page 1

... cards slots to 400 percent Ordering Information Product Name Epson Stylus® CX8400 all-in-one -touch copying; SALES GUIDE All-in -one (Canada) 68 Black High-capacity dual pack ink cartridge 69 Black ink cartridge 69 Cyan ink cartridge 69 Magenta ink cartridge 69 Yellow ink cartridge 69 Color multi-pack (3 colors) Product Code C11C690201 C11C690202 T068120-D1 T069120 T069220 T069320...
Product Brochure - Page 2

... in all rights in those marks. Epson CX8400 All-in-One Specifications Printer Specifications Printing Technology 4-color (CMYK) drop-on images printed, print settings, paper type, frequency of use and temperature. Yields vary considerably based on -demand MicroPiezo® ink jet technology Nozzle Configuration 90 x 4 - Epson, Epson Stylus, Epson PRINT Image Matching and MicroPiezo are...
Product Information Guide - Page 1

Epson Stylus CX8400 Series Epson Stylus CX8400 Series Parts Edge guide Control panel buttons Paper support Feeder guard Scanner lid Output tray and extensions Memory card slots Scanner lid Document table PictBridge/USB port (for camera cable) Scanner Ink cartridge holder (in home position) USB port (for computer cable) Service only (do not open) Power inlet (for power cable...
Product Information Guide - Page 2

...dpi (50 to 4800 dpi in the expanded printable area. Epson Stylus CX8400 Series Ink Cartridges ❏ 69 Black or 68 High Capacity Black ❏ 69 Cyan ❏ 69 Magenta ❏ 69...device Effective pixels Document size Scanning resolution Output resolution Image data Light source Flatbed color CIS 10,200 × 14,040 pixels at any time, Epson cannot guarantee the quality of any non-Epson...
Product Information Guide - Page 3

... to replace them to warm up a cartridge within six months of files: Up to 999 Ink Cartridges Note: We recommend that you use if the date on the package has expired. Leave your print quality and could result in the cold, allow them to 9200 × 9200 pixels Number of opening the package. Epson Stylus CX8400 Series...
Product Information Guide - Page 9

...printer software: Paper Plain paper Epson Bright White Paper Epson Presentation Paper Matte Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson...photo if you loaded. Printing From Other External Devices If you have a digital camera that date....Epson Stylus CX8400 Series ❏ To change the print quality, select Quality and choose Standard or ...
Product Information Guide - Page 10

... Levels and press OK. Removing and Installing Ink Cartridges Be sure you have your replacement cartridges handy before printing or copying. Then select Change Ink Cartridge and press OK. 2. Epson Stylus CX8400 Series Paper Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-sided Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer Paper...
Product Information Guide - Page 11

... finished. Press OK to touch the green chip on the cartridge. 7. If you 'll waste ink. Note that the cartridge touches. If you remove a low or expended ink cartridge, you replace all the cartridges securely. Before opening the package; Epson Stylus CX8400 Series 4. Squeeze the tab on the LCD display screen, ink charging is a valve in the same environment as the...
Product Information Guide - Page 12

Epson Stylus CX8400 Series Adjusting Print Quality If the print quality declines, you may ...CX8400 Series during cleaning, which lasts about 1 minute. Enter the numbers for that the alignment is complete. If there are no gaps, the print head is most evenly printed, with no noticeable streaks or lines. 7. You must replace the cartridge first (see page 4). 2. Follow any dried ink...
Product Information Guide - Page 13

... the ink cartridges installed to prevent damage. 7/07 13 Clean the sheet feeder using tape. Remove all the way to the right (the home position). Pack the CX8400 Series in a new location, clean and align the print head (see page 12). Turn off the CX8400 Series. 2. Related Documentation CPD-23792 CPD-23794 CPD-23793 Epson Stylus CX8400...
Quick Reference Guide - Page 1

Epson Stylus® CX8400 Series Quick Guide Basic Copying, Printing, and Scanning Maintaining Your All-in-One Solving Problems
Quick Reference Guide - Page 2

... Scanning 28 Restoring and Correcting Photos 29 Maintaining Your All-in-One 30 Checking the Print Head Nozzles 30 Cleaning the Print Head 31 Checking Ink Levels 32 Purchasing Epson Ink Cartridges 32 Replacing Ink Cartridges 33 2 Contents
Quick Reference Guide - Page 4

... color ■ Perform routine maintenance ■ Solve simple problems This book tells you how to do a lot more when you read your CX8400 Series instructions: Warning: Warnings must be followed carefully to avoid bodily injury. Tip: Tips contain hints for better copying, scanning, and printing. 4 Introduction After you have set up your Epson Stylus® CX8400...
Quick Reference Guide - Page 26

... printer settings, click the ? Click the Advanced button to select Advanced before you can select Print Settings. 5. button. 7. Click Print. 26 Printing From Your Computer See your Media Type (see a window like this one: Select Stylus CX8400 Select Print Settings 6. Choose Print Settings from the File menu. You see page 27) Select Color or Black ink...
Quick Reference Guide - Page 32

... or updates from an Epson website. Purchasing Epson Ink Cartridges You can purchase genuine Epson ink and paper from an Epson authorized reseller. sales) or www.epson.ca (Canadian sales). Replace any time using the LCD display screen. A window may see the instructions in -One Checking Ink Levels You can check ink levels any expended cartridges before printing or copying. 1. Press...
Quick Reference Guide - Page 36

... Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca (Canada). You can also click Start or , select Programs or All Programs, select EPSON, and click Epson Stylus CX8400 Series Driver Update. Open your CX8400 Series software. Solving Problems If you can select Driver Update on the Maintenance tab in the printer settings window.
Quick Reference Guide - Page 37

.... A scanner error has occurred. Cannot recognize ink cartridges. Data error. Turn the CX8400 Series off , make sure the cartridges are at the end of the error messages below, follow the steps here to proceed. Contact Epson for help (see page 15). A photo you 're trying to a problem with the card. Data error. The CX8400 Series cannot print from a connected...
Quick Reference Guide - Page 39

...Help 39 This unclogs the nozzles so they are not recommended), or use a small amount of paper you loaded matches the paper size and paper type settings on the control panel or in your printer software (see page 27). ■ For the best print quality, use Epson special paper (see page 7) and genuine Epson ink cartridges...across your cartridge status (see page 32) and replace cartridges, if ...
Quick Reference Guide - Page 45

... and sent back to you . This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the Epson product after its authorized service center, where the printer will ship a replacement printer to you , freight prepaid, so long as a result of the replacement. When warranty service involves the exchange of the covered...

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