Dyson DC15 Support Question
Dyson DC15 Support Question
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Question posted by pafeelab on August 29th, 2014
Dyson Dc15 Brush Will Not Spinning
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Current Answers
Answer #1: Posted by freginold on September 22nd, 2014 3:08 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
According to the user guide, the only troubleshooting tip they give is to make sure the stabilizer has snapped into place before you use the vacuum. You might want to also check the pulley, belt, and motor, however. If the stabilizer is in place and the brush bar still won't spin, you can call Dyson support at 1-877-397-6622.
Related Dyson DC15 Manual Pages
User Guide - Page 1
p1-36 2/18/05 3:58 PM Page 1
The Ball User Guide
Please read this guide carefully before using your DC15
The Ball Guía del usuario
Lea atentamente esta guía antes de utilizar su DC15
The Ball Guide d'utilisateur
Veuillez lire attentivement ce manuel avant d'utiliser votre DC15 12438_DC15_USA_OP_MAN_NE...
User Guide - Page 2
... to prevent tripping accidents. 17 Turn off all controls before servicing.
2 Do not use to ensure your vacuum cleaner is not recommended. 16 Store the machine indoors. Put the vacuum cleaner away after use with Dyson recommended attachments and accessories.
6 Check to pick up anything that is burning or smoking, such as cigarettes...
User Guide - Page 3
Important safety instructions
1 Assembling 2 Using your Dyson 3 Using your Dyson 4 Using the tools 5 Washing your DC15.
12438_DC15_USA_OP_MAN_NE... p1-36 2/18/05 3:58 PM Page 3
User guide
Please read this guide carefully before using your filter 6 Emptying the clear binTM 7 Cleaning the clear binTM 8 Clearing blockages
Warranty and customer care
User Guide - Page 4
... 4
1 Assembling
IMPORTANT • Ensure hose is straight
when inserting wand. • If you have any questions,
please call the Dyson Helpline toll free at 1-866-693-9766 or log onto www.dyson.com
Brush tool Crevice tool
Stair tool
Slide wand down inside hose until it clicks.
Slot wand into top of machine...
User Guide - Page 5
... p1-36 2/18/05 3:58 PM Page 5
2 Using your Dyson Plug in very small amounts. • The brushbar will not operate.
Using your Dyson
CAUTION • Please note: this machine
is intended for domestic use ...only.
do not stand directly on cleaner head. Carrying your Dyson
Ensure machine is secured to the machine. • Do not shake the machine while ...
User Guide - Page 6
...handle firmly beyond the upright position to turn brushbar off for carpets.
Using DC15
Small movements of the wrist will create a zigzag motion in place before releasing...easier cleaning around furniture.
p1-36 2/18/05 3:58 PM Page 6
3 Using your Dyson
(continued)
IMPORTANT • When you first start to
vacuum, the brushbar is "ON". • Press button to the blockages section. •...
User Guide - Page 8
..., microwave or near an open flame.
Wash filter and case in electric shock or personal injury. • The filter may require more frequent washing if vacuuming fine dust. • Do not use detergent to release cyclone and bin from machine.
12438_DC15_USA_OP_MAN_NE... Failure to do so could result in cold water only...
User Guide - Page 10
Rinse with a cloth or dry brush to clean the clear bin.
• Do not immerse the whole
cyclone in section 6) and bin base is open . Ensure bin is completely
A
dry before ...
User Guide - Page 12
...-9766 with your purchase and use not in full working order at www.dyson.com
Thank you for your vacuum cleaner to be repaired and returned in accordance with the Owner's Manual. • External sources such as belt, filter, brush bar, hose assembly and power cord (or where external damage or abuse is...
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