Question posted by gloriawhaley1 on July 6th, 2016
Problems Logging In -- Steps On Site Not Working!
Dropbox is threatening to close my account due to having not logged in for some time. I have been trying for months to log in, but cannot. I do not have the old phone number to which they text the 2-step verification code. The computer from which I logged on before is no longer operating, so I cannot get to my account settings to change anything. Therefore, no way to log in. I've left several emails. I either get no response -- or I get an auto-generated message telling me to follow the steps I've already tried over and over and over. I have found no other way of reaching someone. Dropbox is the ONLY back up I have of all my important documents and I will lose them all if I cannot get this resolved in the next few days! Yikes. PLEASE HELP!!!
Current Answers
Answer #1: Posted by waelsaidani1 on July 6th, 2016 9:23 AM
If you're a member of a Dropbox Business account and you're having trouble signing in, here are some things to check: https://www.dropbox.com/en/help/1926
Similar Questions
How To Get Pictures From An Email That No Longer Exist?
i started using dropbox with an email that no longer exists, can I retrieve my pictures using anothe...
i started using dropbox with an email that no longer exists, can I retrieve my pictures using anothe...
(Posted by toriejefferson35 8 years ago)
Dropbox Not Working Properly
- Videos WILL NOT transfer from Samsung Table to Facebook. PLZ HELP!My photos will, but not my Video...
- Videos WILL NOT transfer from Samsung Table to Facebook. PLZ HELP!My photos will, but not my Video...
(Posted by redredrobin01 9 years ago)
Phone Number
How do I change my phone number on my Dropbox account
How do I change my phone number on my Dropbox account
(Posted by bigbooty797 9 years ago)
Billing For Last 2 Months
I have been billed $9.99 the last 2 months on my Am. Ex Card and have no idea what it is for. These ...
I have been billed $9.99 the last 2 months on my Am. Ex Card and have no idea what it is for. These ...
(Posted by louiecap27 10 years ago)
How Can I Correct A Wrong Email Address That Was Set Up On A $99/annual Account?
My son have typed my email address wrong when he set up & paid for my $99/annual account. My Dropbox...
My son have typed my email address wrong when he set up & paid for my $99/annual account. My Dropbox...
(Posted by neon370395 10 years ago)