Question posted by neon370395 on December 17th, 2013
How Can I Correct A Wrong Email Address That Was Set Up On A $99/annual Account?
My son have typed my email address wrong when he set up & paid for my $99/annual account. My Dropbox succesfully linked to my IPhone & I have already downloaded over 1000 photos but I can't retrieve this account with all my downloaded photos when I go ON-LINE even if I use the wrong address that was set up. I tried to correct the email address on the Dropbox settings icon on my mobile phone but when I signed in, it just created a new free account without any history of my upgraded active account. PLEASE HELP: was the wrong email set up. I tried correcting it by setting up [email protected] as the right email (it missed the 0 digit) but it failed to retrieve my active account ($99/annual) that is linked to my iPhone which has all the downloaded 1000+ photos. my phone number is, my account name is Neonina Alfonso. I'm afraid that I will lose all these photos that I've already downloaded in Dropbox if I can't even retrieve them on line. Thank you you for your help and attention, Neonina Alfonso
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