Question posted by muntaAsh on March 11th, 2014

Check Switch Works But Does Not Acquire Signal

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Current Answers

Answer #1: Posted by DanBwithDishNetwork on April 12th, 2014 12:14 PM
This answer was accepted by the poster of the original question.
DanBwithDishNetwork

Member since:
December 23rd, 2010

Points: 72,970
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It sounds like you are experiencing a fine amount of signal loss. There's just enough strength there to pass a checkswitch but not enough to keep a signal. Please email me at [email protected] if you still need assistance and I will book a tech.


Daniel Busa
DISH Internet Response Team
[email protected]
3:00PM-11:00PM (MST) Tues-Sat

Dish Network Knowledge Base Results

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  • Tech Portal : 722 : Error 015
    ...front of the receiver for signal loss. Do not call back and cancel the work order if the programming returns ..., intermittent signal loss messages, low signal on the signal stength bar, intermittent black screens, pixels, blocks in acquiring switch matrix information... programming has good signal. Note the account appropriately. DO NOT run a check switch test when signal is for the receiver...
  • Tech Portal : Errors & Troubleshooting
    ... showing. Transponders 16 or 21 Select Check Switch on ch.101 and ch.9900, ch.580 if there is a second dish, ch.7000 OR ch.900 if there is no signal from one of the receiver features such...Verify good non-fluctuating signal strength (70 pts or better) on transponder T19 and T20 on 119W and T20 and T21 on the remote. Allow up to 20 minutes for programming to acquire the guide information. ...
  • Tech Portal : 1000 : Errors & Troubleshooting : Error 015
    ... Check and note the signal on some of 3+) All receivers Are the current weather conditions clear, no obstructions or if the dish is located at in acquiring switch ... there are diagnosed differently for additional assistance. If there are now showing. Select Check or Check Switch on the signal stength bar, intermittent black screens, pixels, blocks in fringe areas. Friday June ...

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